Have Your Support KPIs Plateaued?

Take the Helpshift 30-Day Challenge

Ready for a lift in CSAT, response & resolution times and deflection rates?

Try Helpshift free for 30 days and boost at least one of your most important KPIs.

Helpshift is a consumer-first digital support platform for modern companies dedicated to happy players.

Self-Service, Help Desk, Chatbots
Self-Service, Help Desk, Live Chat, Digital CS Platforms
Self-Service, Help Desk, Live Chat
Above 4 Stars

Lightning-Fast Time to Value

It’s not hard to see why 7 of the Top 10 revenue-generating apps choose Helpshift.

Our customers enjoy results such as:

Three Easy Steps to Get Started!

Connect with us to get your free trial started.

Transform Your Player Support Experience Across Modern Channels

We roll out the red carpet for your test drive of the most powerful set of automation, segmentation, messaging, and ticket management tools. You’ll benefit from a unified player experience across mobile apps, web, PC, console, and the Metaverse. Get started today!

Native Inn-App Support

Experience the power of Helpshift right within the app with the Helpshift’s best-in-class SDK.

Modern Support Journey

Conversational AI, Data & Automation

Offer your players a Modern Support Journey that yields happier customers, faster resolution times, and improved ROI. 

The Helpshift platform enables speedy self-service for common problems, offers intent driven guided support and, when a human touch is needed, equip agents with helpful data so they can resolve complex issues efficiently. Take the Helpshift Challenge today!

Support Your Players in the Metaverse

Already known as the de facto solution for creating amazing in-app support experiences that keep users engaged in the mobile app, Helpshift has launched Metashift, a rollout of new patented technologies designed for support experiences in the metaverse.

Blockchain Verification, NFT, & Identity Support

Along with the emergence of the metaverse, there are new technologies that need to be accommodate. Users now own virtual assets like NFTs that can have considerable value and user identity theft is a risk. Metashift’s upcoming blockchain verification feature will ensure that users’ virtual identities and assets can be supported across the metaverse through blockchain verification. This feature is slated to be released in Q4 2022

Native VR Support

As user experiences evolve to become more engaging and immersive, so must the support journey – even within virtual worlds. That’s why Helpshift is currently building the first support solution for the in-VR metaverse experience. Users shouldn’t have to leave virtual reality in order to get support. With Metashift, users will be able to access FAQs, self-serve with AI-driven intents, leave feedback, and report bugs and crashes right from the VR experience. VR support is slated to be available starting Q4 2022.

Easy to Set-Up and Integrate

Our easy-to-deploy SDK means you’ll be up and running in no time without requiring days and weeks from dev teams.

The one-time integration into your software projects means that most of the SDK X features that are released in the future become available to you automatically. The SDK X code is so lightweight that your app sizes can drop by more than 1MB apiece.

You now control UI design themes and customizations for your overall customer service brand and all of your products from a consolidated dashboard, instead of CSS.

Ready to do this?