Exceed Their Expectations

Deliver superior customer service with Helpshift's AI-powered conversational platform

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Introducing RESOLVE 18, where customer service leaders come together to learn, connect, and reinvent.

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AI and Bots Done Right

Finally, an integrated AI & Bots solution for the rest of us: Helpshift’s revolutionary SensAI technology gives you powerful, fully integrated AI & Bot capabilities purpose-built for customer service — right out of the box. Quickly & easily transform service quality to win customer happiness while dramatically reducing the cost and complexity of your service operations.

Helpshift makes it easy for you to deliver superior experiences across the entire customer journey

Today’s mobile-first and digital native customers expect seamless experiences, across devices and channels. Consumers have little patience for navigating between channels and internal legacy systems. Helpshift’s conversational interfaces let you service their needs right where they already are.

Improve Customer

Optimize Service

Maximize ROI

We handle millions of customer conversations for forward-thinking businesses worldwide



Highly-scalable customer service built for the enterprise

Helpshift customers drive more revenue, increase agent efficiency and improve overall customer satisfaction with AI-powered conversational experiences

Once we actually launched and went live in the app store, obviously the scope of customer issues increased radically. Helpshift’s platform allowed the support team to be able to efficiently tackle incoming tickets, largely thanks to the platform’s ability to escalate and segment tickets by user and category type.
Kevin HenriksonPartner Director of Engineering, Microsoft
Our data showed that customers with shorter response times were much happier. Web Chat has been a game-changer for Chatbooks. Now, agents can immediately help customers through our step-by-step ordering process, improving cart conversion. Helpshift is directly impacting our revenue and customers are thrilled with the speedy response.
Angel BrockbankDirector of Support, Chatbooks
At Scopely, we are excited to be partnering with Helpshift to level up our Customer Service with AI. Helpshift's AI-powered Issue Classification has been able to intelligently predict tags for incoming issues with high accuracy and has allowed us to optimize our knowledge base and operations.
Chris WhittingtonDirector of Player Support at Scopely

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