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Author Archives

Erik Ashby
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7 min read

5 Foundational Features of Mobile In-App Knowledge Base Software in 2022

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The Marriage Between Modern SDKs and In-App Customer Service

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7 min read

Why Intent Is the Future of In-App Customer Support Automation

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6 min read

Optimizing User Experience with In-App Feedback Bots

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5 min read

Player vs. Error Code

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