Artificial Intelligence Archives | Helpshift

August 2018

Why Messaging is the Only Support Channel that Aligns with Today’s On-the-Go Lifestyle

eBook

The Beginner’s Guide to Conversational Messaging

Read now

Case Study

How Microsoft’s Outlook on User Feedback Creates Happier Customers at a Dramatically Reduced Cost

Read more

August 2018

August Success Spotlight: Embracing AI for Issue Classification

July 2018

July Success Spotlight: Breaking Down Answer Bot

July 2018

The Chatbot Hype is Over, But Chatbots Are Just Getting Started

June 2018

Is ‘Personalized Automation’ an Oxymoron? Not in Customer Service.

June 2018

7 Customer Service Platform Capabilities to Supercharge Apple Business Chat

June 2018

June Success Spotlight: Using Bots to Improve your Overall Support Experience

May 2018

The New World of Customer Service Automation is Here

April 2018

3 Easy Ways to Make Your Bots More Conversational

April 2018

The New World of CS Automation Part 4: Real-Time Insights To Track and Mitigate Emerging Issues

April 2018

The New World of CS Automation Part 2: Achieve New Levels of Operational Efficiency with Auto-Classification

Loading...