December 2018

The Only Tree You Need This Year is a Decision Tree: How to Leverage Bots During the Holidays

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Customer Story Video

Why Helpshift is the ‘Best CRM’ for FoxNext Games’ MARVEL Strike Force

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Webinar

Creating Bots to Optimize your Messaging-Based Customer Service

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November 2018

Introducing the 2019 Customer Service Toolkit: Your Go-To Resource for Leveling Up Your Support Organization

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November 2018

‘Tis the Season: New Data Emphasizes the Importance of Preparing Your CX Team for the Holiday Madness

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October 2018

Let Agents and Bots Play to Their Strengths: A Product Manager’s Perspective

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October 2018

October Success Spotlight: Getting Started with Custom Bots

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October 2018

Make this Holiday Travel Season the Jolliest Time of Year For Your CX Team with Bots

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September 2018

Build Your Own Bots: Meet Helpshift at Dreamforce

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August 2018

Helpshift CEO Linda Crawford on the “Marriage between Humans and AI”

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August 2018

The Beginner’s Guide to Bots is Here!

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July 2018

July Success Spotlight: Breaking Down Answer Bot

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July 2018

Imagine the Possibilities: 5 Custom Bot Use Cases

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