Login
Sales: 1-800-245-9165
Product
Solutions
Customers
Pricing
Company
Resources
Schedule Demo
Customer Service Channels
Messaging for Web, In-App & 3rd Party Apps, Phone, Live Chat, Email
AI + Automation
Intent Classification, Routing, Bots and Proactive Support
Customer Self-Service
Answer Bot, FAQs, Web and Mobile Help Center
Ticketing + Support System
Agent Desktop, Case Management, Knowledge Management, Analytics
Enterprise Platform
APIs + Webhooks
Salesforce + Zendesk Integrations
Amazon Connect Integration
Scale, Reliability, Trust
Free Trial
Mobile In-App Support
Provide a seamless help experience with in-app messaging
Customer Service Platform
Consolidate all your support applications into one and simplify your operations
Helpshift for Enterprise
Unify and manage digital channels on top of your CRM
Automated Customer Service
Automate service workflows to drive personalized self-service and free up agents
Industries
Gaming
Retail
FinTech
About Us
Get to know the Helpshift story and meet our team
Careers
We're growing! See what job openings we have available
News
Check out our latest news and media coverage
Press
View our latest company announcements
Next Steps
Say Hello
Meet our Leadership
Upcoming Events + Webinars
See our Partners
Become a Partner
Refer a Friend
Content Library
Review our guides, ebooks, videos, toolkits and case studies.
Blog
Discover best practices and thoughtful commentary for customer service professionals.
Events + Webinars
Save the date for our upcoming events.
Glossary
Brush up on your customer service vocabulary.
Customer Resources
Knowledge Base
Developer Guides
Engineering Blog
Services + Support
Product
Customer Service Channels
AI + Automation
Customer Self-Service
Ticketing + Support System
Enterprise Platform
APIs + Webhooks
Salesforce + Zendesk Integrations
Amazon Connect Integration
Scale, Reliability, Trust
Free Trial
Solutions
Mobile In-App Support
Customer Service Platform
Helpshift for Enterprise
Automated Customer Service
Industries
Gaming
Retail
FinTech
Customers
Pricing
Company
About Us
Careers
News
Press
Next Steps
Say Hello
Meet our Leadership
Upcoming Events + Webinars
See our Partners
Become a Partner
Refer a Friend
Resources
Content Library
Blog
Events + Webinars
Glossary
Customer Resources
Knowledge Base
Developer Guides
Engineering Blog
Services + Support
Schedule Demo
Category Archives
Gaming
4 min read
Takeaways from the MBA in Automation Virtual Roadshow
7 min read
As Mobile Gaming Booms, Automation Keeps Player Support Running
5 min read
Nordeus: Our Automation Journey Was Worth It
6 min read
Now Available: The Player Support Benchmark Report 2020
6 min read
What Your Business Can Learn From Gaming Companies About Customer Experience
7 min read
Demographics and Gaming: The Key to Up-Leveling Player Support
4 min read
Three Explosive Mobile Gaming Trends That Are Making In-Game Support Crucial to Success
4 min read
3 Reasons All Mobile Gaming Companies Need Bots and AI Built into their In-Game Support
6 min read
Why 5G and Cloud Gaming Will Usher In a New Era of Customer Service
5 min read
Customer Success Spotlight: Best Practices for Supporting Mobile Games
Load More
