December 2018

The Only Tree You Need This Year is a Decision Tree: How to Leverage Bots During the Holidays

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Customer Story Video

Why Helpshift is the ‘Best CRM’ for FoxNext Games’ MARVEL Strike Force

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Webinar

Creating Bots to Optimize your Messaging-Based Customer Service

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November 2018

Why We Need a New IQ Test In Today’s AI-Powered World

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November 2018

Best Project Management Tools for Empowering your Support Teams

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October 2018

Let Agents and Bots Play to Their Strengths: A Product Manager’s Perspective

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September 2018

The New Imperative of AI-Powered Issue Classification: Why We Created Helpshift Predict

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August 2018

Helpshift CEO Linda Crawford on the “Marriage between Humans and AI”

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August 2018

Why Messaging is the Only Support Channel that Aligns with Today’s On-the-Go Lifestyle

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August 2018

Helpshift Hosts Support Industry Luminaries in LA: Top Conversation Takeaways

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August 2018

August Success Spotlight: Embracing AI for Issue Classification

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July 2018

Stop Kicking the Can and Get Started with Messaging-Based Customer Service

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July 2018

3 Key Reasons To Prioritize Messaging Over Email

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