• Product
    • In-App Help
    • Web Help
    • Self-Service Experience
    • Chat & Conversational Help
    • Help Bots & Automation
    • Agent Desktop
  • Customers
    • Meet our Customers
  • Pricing
    • Learn about our Pricing
  • Company
    • About us
    • Careers
    • News
    • Press
  • Resources
    • Content Library
    • Events + Webinars
    • Blog
    • Glossary
  • Login
  • Schedule Demo
banner background

Category Archives

General
clem-onojeghuo-381193-unsplash.jpg
9 min read

Why In-App Feedback Matters More than You Think

knowledge-base-1.jpg
5 min read

Ticket Deflection 101: How A Knowledge Base Will Save You Money

CX-1
7 min read

Customer Experience Vs. Customer Success: Connecting Now to Later

jehyun-sung-477894.jpg
6 min read

Top 5 Benefits of Chatbots in Customer Service

MBA in customer service automation
3 min read

Webinar Week Recap: Key Takeaways From the MBA in Customer Service Automation Webinar Series

proactive engagement
6 min read

4 Tips For Creating a Proactive Engagement Strategy That Won’t Pester Your Customers

multichannel customer service is about the journey
4 min read

Omnichannel vs. Multichannel Customer Service: What’s the Difference?

Retail online shopping
4 min read

This Year’s Go-To Fall Accessory for Retailers? The Pocket Guide To Staffing For the Holidays

Decisions: automation and chatbots
7 min read

To Automate or Not to Automate: The Benefits and Limitations of AI Chatbots

People sitting around table using laptops and mobile phones.
5 min read

Enhance Your Customer Experience Strategy Via Digital-First Customer Service

Load More
Subscribe to Blog Newsletter
Search Posts
Categories
Artificial IntelligenceChatbotsFintechGamingGeneralMobile RevolutionariesMobile SupportOperational EfficiencyProduct AnnouncementSelf-ServiceThe Future of Customer ServiceUncategorized
Follow Us
ProductIn-App HelpWeb HelpSelf-Service ExperienceChat & Conversational HelpHelp Bots & AutomationAgent Desktop
CustomersMeet our Customers
PricingDetails
CompanyAbout UsCareersLeadershipNewsPressSay HelloSee our PartnersPartner Program
ResourcesContent LibraryBlogEvents + WebinarsGlossaryKnowledge BaseDeveloper GuidesEngineering BlogServices + Support
  • Legal
  • Privacy
  • Support
  • Cookies Settings

© 2021 Helpshift. All Rights Reserved. Built by Upcraft.