Mobile Support Archives | Helpshift

October 2018

Let Agents and Bots Play to Their Strengths: A Product Manager’s Perspective

eBook

The Beginner’s Guide to Customer Service Bots

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Case Study

How Customer Service Excellence Promotes Player Engagement within FoxNext Games’ MARVEL Strike Force

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September 2018

Dreamforce Spotlight: How BBVA Unifies the Customer Experience with a Digital-First Approach

August 2018

Getting in Sync with your Customers: What’s the Difference between Synchronous and Asynchronous Communication

August 2018

Helpshift Hosts Support Industry Luminaries in LA: Top Conversation Takeaways

July 2018

Stop Kicking the Can and Get Started with Messaging-Based Customer Service

July 2018

3 Key Reasons To Prioritize Messaging Over Email

July 2018

July Success Spotlight: Breaking Down Answer Bot

July 2018

Meet the Helpshift Team in Los Angeles at the SensAI Social!

July 2018

The Chatbot Hype is Over, But Chatbots Are Just Getting Started

June 2018

7 Customer Service Platform Capabilities to Supercharge Apple Business Chat

June 2018

Get Ready! Apple Business Chat is Making its Debut

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