in-app support tools
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Meet Customers Where They are With In-App Support Tools
in-game support
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Three Explosive Mobile Gaming Trends That Are Making In-Game Support Crucial to Success
multichannel customer service is about the journey
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Omnichannel vs. Multichannel Customer Service: What’s the Difference?
customer service for travel matters more than ever
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What the Airline Wi-Fi Race Says About the Future of Customer Service for Travel
Decisions: automation and chatbots
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To Automate or Not to Automate: The Benefits and Limitations of AI Chatbots
People sitting around table using laptops and mobile phones.
4 min read

Enhance Your Customer Experience Strategy Via Digital-First Customer Service
Live chat
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3 Routine Live Chat Examples Made Better Through Messaging
Phone conversation
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Four Creative Ways to Boost Your In-App Retention Rates
Retail Therapy for Agents
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Retail Therapy for Agents: How to Achieve Seamless Cross-Channel Support
Vivino
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Customer Spotlight: How Vivino Measures Customer Service Success
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