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Category Archives

Mobile Support
Doctor on phone
6 min read

Telehealth: Providing digital support to virtual patients

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9 min read

Why In-App Feedback Matters More than You Think

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7 min read

The 7 Critical Components Of Great Mobile App Support

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8 min read

5 Reasons In-App Messaging Will Always Prevail Over Live Chat

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5 min read

In-App Messaging vs Push Notifications: the Key Differences

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5 min read

Looking for Customer Messaging Software? Make Sure It’s Asynchronous

in-app support tools
5 min read

Meet Customers Where They are With In-App Support Tools

in-game support
4 min read

Three Explosive Mobile Gaming Trends That Are Making In-Game Support Crucial to Success

multichannel customer service is about the journey
4 min read

Omnichannel vs. Multichannel Customer Service: What’s the Difference?

customer service for travel matters more than ever
5 min read

What the Airline Wi-Fi Race Says About the Future of Customer Service for Travel

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