Operational Efficiency Archives | Helpshift

April 2018

4 Top Considerations For Integrating A Mobile Support Channel

April 2018

Why Beefing Up Your Customer Service Is Better than a Loyalty Program

Customer Story Video

How Next Games Benefits from Helpshift’s AI-Powered Customer Service Platform

April 2018

The New World of CS Automation Part 2: Achieve New Levels of Operational Efficiency with Auto-Classification

March 2018

The New World of CS Automation Part 1: AI is Everywhere— Except Customer Service

March 2018

Supercharge Your Self-Service: 5 Ways to Optimize Your Knowledge Base

March 2018

It’s Time To Evaluate Your Customer Service Strategy

February 2018

Top 5 Benefits of Chatbots in Customer Service

February 2018

The Three E’s of Customer Service

February 2018

Bring Mass Personalization To Your Customers With Chatbots

January 2018

The “My Cafe” Way: 5 Key Insights on Providing Scalable Support that Keeps Your Mobile User Base Strong

January 2018

Where Have All the Good Agents Gone? How to Find, Attract and Retain Customer Service Talent

January 2018

3 Lessons from the Traditional Call Center Applied to Chat

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