Category Archives

3 min read

“Data Democratization: Making Data Available and Understandable Across the Organization” Webinar Recap

4 min read

“Custom Bots and External APIs: How to Improve Support Conversations with Data” Webinar Recap

3 min read

“The True Cost of Player Support” Webinar Recap

4 min read

Mobile Revolutionary: Andrea Schmidt

4 min read

The Integral Role of Customer Service in Making a D2C Model Work

5 min read

How to Measure The Productivity Of Your Remote Workforce With Real-Time Operations

6 min read

Top 5 Benefits of Chatbots in Customer Service

4 min read

Streamline Customer Support With an Automation Powered Issue Tracker

5 min read

Pro Tips for Scaling Customer Support Without the Growing Pains

4 min read

Omnichannel vs. Multichannel Customer Service: What’s the Difference?