October 2018

Let Agents and Bots Play to Their Strengths: A Product Manager’s Perspective

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eBook

The Beginner’s Guide to Customer Service Bots

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Case Study

How Customer Service Excellence Promotes Player Engagement within FoxNext Games’ MARVEL Strike Force

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October 2017

Introducing Helpshift Web Chat: A Modern Messaging Experience For Web and Mobile

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September 2017

Gain A Deeper Understanding Of Your Customer Issues With Power BI

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August 2017

Get Ready for Q4: Learn How Improving Your Dashboard Workflows Lowers Costs and Improves Efficiency

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August 2017

Bulk Actions and Smart Views: Streamlined + Simplified

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August 2017

Improve your CSAT with Proactive Campaigns

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July 2017

Fully Automate your Workflow with Time-Based Automations

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June 2017

Sharpen Your Helpshift Skills With Our New Knowledge Base

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May 2017

Your Customers Demand Mobile Support: Meet Messaging For Salesforce Service Cloud

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May 2017

Helpshift + Power BI = Actionable Data Insights

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Everyone Hates Email Spam. What We Are Doing About It.

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