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Messaging for Web, In-App & 3rd Party Apps, Phone, Live Chat, Email
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Intent Classification, Routing, Bots and Proactive Support
Customer Self-Service
Answer Bot, FAQs, Web and Mobile Help Center
Ticketing + Support System
Agent Desktop, Case Management, Knowledge Management, Analytics
Enterprise Platform
APIs + Webhooks
Salesforce + Zendesk Integrations
Amazon Connect Integration
Scale, Reliability, Trust
Free Trial
Mobile In-App Support
Provide a seamless help experience with in-app messaging
Customer Service Platform
Consolidate all your support applications into one and simplify your operations
Helpshift for Enterprise
Unify and manage digital channels on top of your CRM
Automated Customer Service
Automate service workflows to drive personalized self-service and free up agents
Industries
Gaming
Retail
FinTech
About Us
Get to know the Helpshift story and meet our team
Careers
We're growing! See what job openings we have available
News
Check out our latest news and media coverage
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View our latest company announcements
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Content Library
Review our guides, ebooks, videos, toolkits and case studies.
Blog
Discover best practices and thoughtful commentary for customer service professionals.
Events + Webinars
Save the date for our upcoming online events.
Glossary
Brush up on your customer service vocabulary.
Customer Resources
Knowledge Base
Developer Guides
Engineering Blog
Services + Support
Product
Customer Service Channels
AI + Automation
Customer Self-Service
Ticketing + Support System
Enterprise Platform
APIs + Webhooks
Salesforce + Zendesk Integrations
Amazon Connect Integration
Scale, Reliability, Trust
Free Trial
Solutions
Mobile In-App Support
Customer Service Platform
Helpshift for Enterprise
Automated Customer Service
Industries
Gaming
Retail
FinTech
Customers
Pricing
Company
About Us
Careers
News
Press
Next Steps
Say Hello
Meet our Leadership
Upcoming Events + Webinars
See our Partners
Become a Partner
Resources
Content Library
Blog
Events + Webinars
Glossary
Customer Resources
Knowledge Base
Developer Guides
Engineering Blog
Services + Support
Schedule Demo
Category Archives
Product Announcement
2 min read
We’ve Got News! Join Us Weds. To Hear It Live!
3 min read
Introducing Helpshift Web Chat: A Modern Messaging Experience For Web and Mobile
2 min read
Gain A Deeper Understanding Of Your Customer Issues With Power BI
18 min read
Get Ready for Q4: Learn How Improving Your Dashboard Workflows Lowers Costs and Improves Efficiency
2 min read
Bulk Actions and Smart Views: Streamlined + Simplified
7 min read
Improve your CSAT with Proactive Campaigns
3 min read
Fully Automate your Workflow with Time-Based Automations
2 min read
Sharpen Your Helpshift Skills With Our New Knowledge Base
3 min read
Your Customers Demand Mobile Support: Meet Messaging For Salesforce Service Cloud
2 min read
Helpshift + Power BI = Actionable Data Insights
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