March 2019

What We Learned From 8 Million Customer Service Tickets

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eBook

Get In Sync With Your Customers: A Primer to Asynchronous Communication And How It Benefits Customer Service

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Whitepaper

Benchmark Report: Transforming the Digital Customer Service Experience within the Enterprise

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October 2017

Introducing Helpshift Web Chat: A Modern Messaging Experience For Web and Mobile

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September 2017

Gain A Deeper Understanding Of Your Customer Issues With Power BI

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August 2017

Get Ready for Q4: Learn How Improving Your Dashboard Workflows Lowers Costs and Improves Efficiency

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August 2017

Bulk Actions and Smart Views: Streamlined + Simplified

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August 2017

Improve your CSAT with Proactive Campaigns

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July 2017

Fully Automate your Workflow with Time-Based Automations

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June 2017

Sharpen Your Helpshift Skills With Our New Knowledge Base

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May 2017

Your Customers Demand Mobile Support: Meet Messaging For Salesforce Service Cloud

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May 2017

Helpshift + Power BI = Actionable Data Insights

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Everyone Hates Email Spam. What We Are Doing About It.

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[Spring Equinox Party] Free March 20th? Join our Customer Support Party at Natoma Cabana in SF!
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