Self-Service Archives | Helpshift

April 2018

4 Top Considerations For Integrating A Mobile Support Channel

April 2018

Why Beefing Up Your Customer Service Is Better than a Loyalty Program

Customer Story Video

How Next Games Benefits from Helpshift’s AI-Powered Customer Service Platform

March 2018

Supercharge Your Self-Service: 5 Ways to Optimize Your Knowledge Base

February 2018

Top 5 Benefits of Chatbots in Customer Service

January 2018

The “My Cafe” Way: 5 Key Insights on Providing Scalable Support that Keeps Your Mobile User Base Strong

January 2018

What to do When a Customer is Ready to Break Up With You Before a Conversation Has Even Started

December 2017

The Contact Center Is Having Its Model T Moment

December 2017

3 Building Blocks Before Getting Started with AI and Chatbots

November 2017

This Guide Ensures You Get the Most Out Of Your Mobile Help Desk

November 2017

How to Build an AI-Powered Support Strategy Your Customers Will Love

November 2017

Automation Will Supplant Globalization As The Answer To Scale

October 2017

Preparing For The Post Holiday Rush: What A Culture Of Returns Means For Customer Service

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