Self-Service Archives | Helpshift

June 2018

7 Customer Service Platform Capabilities to Supercharge Apple Business Chat

Case Study

VCA’s Data Rich Live Messaging Provides Pet Owners with Unprecedented Care

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June 2018

Omnichannel is Dead: Long Live Conversations

June 2018

June Success Spotlight: Using Bots to Improve your Overall Support Experience

May 2018

Why B2C Brands Need Conversational Customer Service

May 2018

May Success Spotlight: Reducing Ticket Volume While Improving CX

March 2018

Supercharge Your Self-Service: 5 Ways to Optimize Your Knowledge Base

February 2018

Top 5 Benefits of Chatbots in Customer Service

January 2018

The “My Cafe” Way: 5 Key Insights on Providing Scalable Support that Keeps Your Mobile User Base Strong

January 2018

What to do When a Customer is Ready to Break Up With You Before a Conversation Has Even Started

December 2017

The Contact Center Is Having Its Model T Moment

December 2017

3 Building Blocks Before Getting Started with AI and Chatbots

November 2017

This Guide Ensures You Get the Most Out Of Your Mobile Help Desk

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