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April 2018

4 Top Considerations For Integrating A Mobile Support Channel

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April 2018

Why Beefing Up Your Customer Service Is Better than a Loyalty Program

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Customer Story Video

How Next Games Benefits from Helpshift’s AI-Powered Customer Service Platform

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April 2018

The New World of CS Automation Part 4: Real-Time Insights To Track and Mitigate Emerging Issues

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April 2018

The New World of CS Automation Part 3: Offer Conversational Bots that Consumers Love

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April 2018

The New World of CS Automation Part 2: Achieve New Levels of Operational Efficiency with Auto-Classification

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March 2018

The New World of CS Automation Part 1: AI is Everywhere— Except Customer Service

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March 2018

RESOLVE 18: 10 Big Ideas about the Past, Present, and Future of Customer Service

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March 2018

It’s Time To Evaluate Your Customer Service Strategy

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February 2018

Here’s Where We Should Be Spending The Money We Waste on Advertising

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February 2018

Save The Date! RESOLVE 18 Is Just A Month Away

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February 2018

Top 5 Benefits of Chatbots in Customer Service

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February 2018

The Three E’s of Customer Service

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