March 2019

What We Learned From 8 Million Customer Service Tickets

Read More
eBook

Get In Sync With Your Customers: A Primer to Asynchronous Communication And How It Benefits Customer Service

Read now
Whitepaper

Benchmark Report: Transforming the Digital Customer Service Experience within the Enterprise

Read now
March 2019

Why 5G and Cloud Gaming Will Usher In a New Era of Customer Service

Read More
March 2019

When It Comes To Digital Customer Service, You Can Have Your Cake And Eat It Too

Read More
February 2019

Data Science Spotlight: What’s New with AI in Customer Service

Read More
February 2019

Prioritize Your Channels that ‘Spark Joy’

Read More
February 2019

Show Your Customers The Love: Why You Should Leverage Bots For Valentine’s Day

Read More
January 2019

Start Using ‘Async’ To Get ‘In Sync’ With Your Customers

Read More
January 2019

Top 3 CX Lessons From The Travel Industry: How the DFW Airport Serves 69M+ Passengers in Real Time

Read More
January 2019

January Success Spotlight: Revamping Your Operations with Automation in Mind

Read More
January 2019

MoviePass Transforms Customer Service Experience with Helpshift’s Asynchronous Messaging and Bots

Read More
January 2019

Web Chat 2.0: Behind the Scenes of Creating Fully Asynchronous Web Messaging Capabilities

Read More
Loading...

Subscribe to Weekly Digest

Search Posts

Categories

Follow us on

News & Press

Visit our news & press page for the latest on Helpshift, and please reach out regarding any press inquiries.

pr@helpshift.com

[Spring Equinox Party] Free March 20th? Join our Customer Support Party at Natoma Cabana in SF!
+