The Future of Customer Service Archives - Helpshift

agent post-covid

Life after COVID: How to Prepare Your Agents For The Months Ahead

D2C

The Integral Role of Customer Service in Making a D2C Model Work

agent mindfulness

How Mindfulness Translates to Happier Agents and Customers

red-light-streaks-3312216

How the Pandemic Exposes the Limitations of Live Chat

HELP_CCW_Promo_Blog_Images_2000x600_L1R1

Abinash and CCW: Automation’s Role in the Future of Customer Service

lindsay-henwood-7_kRuX1hSXM-unsplash

8 Steps for Transitioning Your Contact Center to Remote

photo-of-woman-using-smartphone-while-sitting-near-her-baby-3820159

How to Stay Connected With Customers Virtually When They’re Stuck at Home

Future of customer service

Preparing Contact Center Agents For The Future of Work in Customer Service

Business Case

The Business Case for Digital Customer Service

Why In-App Feedback Matters More than You Think

[Announcement] Time to get your app together! Helpshift is summoning the greatest gaming super powers to level up player experiences.

[Webinar] 4/29, 9 am PST: Learn how to set up the Discord extension – conversational support wherever you go.

[Webinar] 5/6, 9 am – Attend the True Cost of Player Support, ft. Keyword Studios and Get Your Free Report