Our team had a great time at TechXLR8 in London last week!
Helpshift’s VP of Revenue Tushar Makhija spoke during the event’s Mobile Marketing track on how today’s consumers demand mobile customer service.
“Mobile brands like those that visited us at Apps World know how important it is to prioritize customer service,” says Tushar. “Customers today, especially millennials, live on their phones. And those customers who experience great customer service are actually 34 percent more likely to stay engaged. That continuing engagement leads to an increase in ROI, and it’s always great to help brands understand that and improve their product for mobile.”
We can show you how to start building customer loyalty and preventing churn, even if your brand is just starting to think about optimizing its product for mobile. And if you already have a fully-functional app, even better! Our mobile SDK offers advanced features like workflow management, 24/7 FAQs, and seamless third party integrations.