Building mobile first apps with the customer top of mind – Edition 1
The first impression Mobile is the primary channel consumers use to engage with businesses, so it’s a must to deliver a mobile first experience for them in your apps.
The 5 minute setup using your Helpshift dashboard
Here are 4 simple steps that you can do in 5 minutes to get you started with Helpshift. 1. Setup email ticketing Managing support requests in email is a nightmare!
How to deal with user complaints in Android app reviews
Complaints don’t belong in Google Play’s review pages! But if they do end up there… Here’s how to deal with them.
Introducing web support – seamless service through multiple channels
As your app grows in popularity, your customers will want to connect with you beyond the app. They’ll want to find you on the web, through the App Store and…