One of the pillars of customer service today is digital conversations. Helpshift always encourages support teams to provide the most modern, conversational interface in order to achieve the best possible experience for their customers.
But the strategy surrounding customer conversations is dynamic. Today’s consumers are transforming quickly, and so are their preferences. We are here to guide companies through the new world of instant and on-demand consumer expectations.
That’s why we are hosting RESOLVE 18: an event that will be all about ‘the new customer conversation’. On Mar. 21, 2018, Helpshift will be organizing a day full of robust discussion at the Contemporary Jewish Museum in San Francisco, featuring key players in the customer service world who will be highlighting the best strategies and tactics for modern support teams.
Helpshift is ready to steer this discussion, while also weaving in new capabilities like artificial intelligence, chatbots and sophisticated automation. In fact CEO Linda Crawford will be unveiling Helpshift’s latest AI-powered solution at the event.
RESOLVE 18 will be held a stone’s throw away from the Game Developers Conference, so if you are in town for GDC, make sure to fit this into your schedule.
Space is limited. Learn more here.