Working with new and emerging technologies can be daunting, but also exciting. As we enter the new era of AI-powered customer service, there’s a lot of speculation about which jobs will be impacted—and how.
There is no doubt that AI and automation will transform the customer service landscape—and customer service leaders can get ahead by using new technology to advance their own support organizations (and even personal careers).
That being said, it’s important for leaders in the space to start taking note of the new tools that are surfacing, how these tools will impact different roles, and how to best capitalize on them. That’s why we’re putting together a new webinar about how to seamlessly partner with artificial intelligence.
The webinar will provide insights into:
- New strategic responsibilities and initiatives that will emerge for customer service leaders
- Best practices for handling the evolving support landscape
- Available AI-powered tools for high-performing teams—and how to use them
Join us on February 15, 2018 at 9am and learn how to harness AI and automation today. Register now!