See you in London!
If you’re attending Apps World Evolution in London later this month, you already know that apps are an important tool for catering to your customers in today’s mobile-driven world.
Your customers live on their phones, and if your brand has an app, it requires in-app customer service to support the entire mobile UX. That’s because getting potential customers to download your app is just one piece of the pie. Continuing to support and engage users beyond first install is a crucial hurdle to overcome, and ensuring a seamless customer service experience should be an absolute priority for all companies with an app.
Customer retention is the long game, and Helpshift’s in-app customer service platform was created specifically for helping companies stand out and excel in the the modern mobile era. Helpshift offers a complete suite of mobile customer service features like two-way messaging (that looks like iMessage), native FAQs, proactive push and in-app notification capabilities to increase engagement, and enterprise-level support (through integrations with products like Salesforce Service Cloud).
Come Meet Us, and Start Making Your Mobile Users Happy
We’ll be showcasing these features and the ease of implementation at Apps World (Stand TX616), and hope to see you there! Our VP of Revenue, Tushar Makhija, will also be speaking on how to incorporate data and mobile-first CX tools to engage and support your customers, build loyalty, and prevent churn.
Come and learn how to exceed your customers’ expectations with Tushar during the Mobile Marketing Track on June 14, at 2:15pm. If you’re new to Helpshift and mobile-first support, we promise you’ll come away with actionable insights on how to up your app game. And if you already know Helpshift, we have some exciting news and features that take mobile customer service to the next level. We’re excited to see you next week!