Experience the Power of Helpshift Live Chat

Free for 30 Days | No Credit Card Required

You’ll benefit best from Helpshift if:

  • Your Company has an app
  • Your App is a primary engagement tool
  • Automation is important

What’s included in the free Starter plan evaluation period?

  • Web & Mobile In-App Messaging/Chat
  • Web & Mobile In-App Help Center
  • Mobile SDK Integration
  • Custom Bots
  • Unlimited Help Center Articles and FAQs
  • QuickSearch Bot
  • Email Support
  • Visual Bot Builder
  • Text Messaging (SMS) Support
  • 60 API Calls per Minute
  • CSAT/Feedback Bot
  • Agent Desktop
  • Single Sign On (SSO)
  • Out-of-Box Analytics and Reporting
  • Automated Issue Routing
  • Unlimited Agent Seats
  • Salesforce and Zendesk Integrations
  • Amazon Connect Integration
  • External Data and Systems Integration
  • No Credit Card Required

Think inside the app.

Helpshift delivers modern in-app chat and automation for the fastest app responses for mobile. Helpshift’s users receive unmatched insights with their automation capabilities so that agents and developers can quickly see how to improve apps and issues that can occur.

Helpshift also has a modern and user-friendly interface so teams can easily control automation, analytics, and the overall process. These solutions can help many industries as the economy becomes more and more mobile app-based.

Key Values Delivered

SDK X: One-time integration into your software projects means that all non-premium SDK X features that are released in the future become available to you automatically.

Smart Intents: Smart Intents can help you to leverage your brand’s own data — surfacing, classifying, and labeling the types of problems that your end-users face most often while using your product.

Feedback Bots: Resolution and feedback bots support your creation of unique and customized post-resolution experiences. They capture dynamic feedback, re-engage with your customers, and take additional actions when appropriate.

Help Center 2.0: Modern Self-Help Center for in-app and web users with fully responsive page designs, easy customization of images, colors, and fonts, and an improved end-user search experience. The last thing they want to do is leave your app. That’s why we give them quick and easy in-app help that’s purpose-built for mobile apps and always on.

Trusted by Leading Mobile Apps

"We saw a real opportunity with Helpshift. First of all, it delivered a fully-native experience with in-app messaging. Players don't want to leave the app to send an email and calling into a call center would be unthinkable. Helpshift delivered a fully integrated experience that delighted our players"

Nataly Kuzmina, Head of Support at Playrix

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“Helpshift has been transformative to our player support experience. Over the course of just over a year, we improved our level of automation. Most importantly, however, we have maintained CSAT throughout while achieving our vision of scaling leaner.”

Ana Celeste Almeida Vieria, Player Support Manager at Nordeus

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"Our customers are getting quicker responses, our chatbot solves many issues without an agent, and we’ve been able to focus our agents on more complex problems.”

Bárbara Borba Moraes, Coordinator of Operations and CX at Guiabolso

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“From a player’s perspective, everything is all in one place. You can play your game, read FAQs, or get help all from within the app. It’s a connected experience right at your fingertips and allows us to be where our players are."

Faye Por, Director of Customer Service, Zynga

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Ready to do this?

Free for 30 Days | No Credit Card Required