Amazon Connect
Amazon Connect brings together the traditionally siloed channels of phone support and digital self-service with messaging, artificial intelligence (AI), and bots to provide a frictionless, cross-channel experience to customers.
Amazon Connect brings together the traditionally siloed channels of phone support and digital self-service with messaging, artificial intelligence (AI), and bots to provide a frictionless, cross-channel experience to customers.
[REPORT] The 2023 Digital Support Benchmark Report. Download Now
[PODCAST] Introducing the Player: Engage podcast. Listen Now
[WEBINAR] The Power of Intent Driven Automation: How to use Intent Classification to Increase TTR and Improve CSAT. Register Now
[WEBINAR] Achieving 4.5 CSAT While Resolving 2X the Industry Avg. of Tickets per Agents. Register Now