Evaluate your platform’s safety workflows, tools, and practices to identify risks, mitigate threats, and build a safer gaming community.
Threat Analysis
Discover how to detect and promptly escalate real-life threats to law enforcement.
Tailored Moderation Solutions
Receive recommendations on balancing automated and manual moderation.
Compliance Guidance
Get advice on navigating complex global regulations and best practices.
Scalable Strategy
Find out how to manage fluctuating content volume and proactive detection at scale.
Workflow Efficiency
Learn how to reduce inefficiencies, optimize resource allocation, and stay on top of emerging trends.
Challenges Gaming
Platforms Face
Disruptive behavior, harassment, and harmful content undermine player trust and community growth.
Evolving global regulations like the DSA and UK Online Safety Act create compliance challenges.
Inefficient processes lead to delayed responses and moderator burnout.
Identifies gaps in your current moderation workflows and tools to address these issues.
Assesses your platform’s use of best practices to meet regulatory requirements and avoid legal penalties.
Provides actionable recommendations to streamline workflows for faster and more effective action.
The Player Safety Health Check is a detailed audit of your platform’s current player safety ecosystem. It includes:
Workflow Analysis
Review of existing moderation workflows to identify inefficiencies and bottlenecks.
Recommendations to improve response times and reduce moderator stress.
Tool Evaluation
Assessment of the tools used for threat detection and content moderation.
Identification of gaps in technology or automation that hinder efficiency.
Risk Identification
Analysis of current toxicity levels, disruptive behaviors, and real-life threats such as child exploitation or extremist content.
Insights into emerging risks specific to gaming communities.
Compliance Review
Assessment of your platform’s
adherence to global safety best
practices.
Identification of potential risks and recommendations based on industry standards.
Gap Analysis Report
A comprehensive report outlining where you are in your player safety journey.
Clear steps to fill gaps and strengthen your platform’s safety framework.
Sr Director, Trust & Safety at Noice
“The Keywords Studios team stood out for its experience in understanding Trust & Safety risks comprehensively, for their wide range of connections across the industry, which has helped us make connections with other partners and providers, and above all, for their understanding of games. One item that stood out for us was the leadership team’s commitment to ensuring their moderation staff worked under supportive and safe conditions as they protect our platform from bad actors.”
Initial Consultation
We start with a discovery session to understand your platform’s unique challenges and goals.
Audit Execution
Our experts examine your workflows, tools, and practices.
Gap Analysis Report
We will discuss risks, inefficiencies, and areas for improvement.
Actionable Roadmap
We provide tailored recommendations to help you close gaps, improve safety measures, and future-proof your platform.
Unlike generalist providers, gaming is our sole passion and expertise. For 25 years, Keywords Studios has lived and breathed the gaming industry, understanding its unique challenges and opportunities like no other.
Comprehensive Trust & Safety Mastery
Our moderation expertise covers the full spectrum of user-generated content in gaming, including in-game chat, voice communication, community forums, and livestreaming, ensuring safe spaces for players of all ages and backgrounds.
Diverse Game Portfolio Experience
From indie gems to AAA blockbusters, we’ve provided Trust & Safety solutions across a variety of platforms. Our experience spans massive multiplayer online games with millions of daily active users to mobile games facing rapid scaling challenges.