Identify, analyze, and escalate threats to authorities — dedicated support to keep your platform safe.
Turn to our expert threat management solution to keep your players safe and your business compliant with legislation:
Identify, analyze, and escalate illegal and harmful content that puts your platform and players at risk, such as child exploitation, terrorism, and self-harm/suicide threats.
Threat Analysts leverage global database and relationships with authorities for efficient and prompt action.
Global network of Threat Analysts trained to investigate and escalate even the most complex cases.
Stay in line with complex global regulations and avoid devastating financial penalties.
Focus on your core business — let us handle critical threat management while you develop great games.
Avoid costly fines
Mitigate the expensive consequences of non-compliance and proactively navigate evolving global regulations.
Protect your brand
Prevent PR nightmares by proactively addressing threats, while simultaneously building trust with players by responding promptly and effectively to threats.
Save Lives
Act immediately to escalate threats to the authorities without delay. Every second counts — because safety is non-negotiable.
Limited resources
Overburdened teams are typically tasked with threat management as a side task, lacking dedicated focus time and proper tools.
No time
Rapid content generation and limited resources make it difficult to monitor and escalate threats in a timely manner.
No relationship with law enforcement
Limited partnerships and collaboration with authorities make it near-impossible to address threats efficiently.
Take the stress off your busy teams with our battle-tested Real-Life Threat Escalation Management service, built for gaming platforms.
Our Threat Analysts investigate and escalate illegal and harmful threats like child exploitation, terrorism, and self-harm/suicide to law enforcement globally with rapid precision. This ensures swift interventions, compliance with global laws, and safeguards your community and business reputation.
Focus on your core priorities while we handle high-stakes cases 24/7.
Avoid costly fines
Your moderation team or our “superhero” moderation service identify, remove, and report threats directly to our Threat Analysts.
Investigate & Assess
Threat Analysts collect and analyze data to assess credibility and determine if threats can be linked to an offline identity.
Escalate to Authorities
Threat Analysts leverage our global database to escalate credible threats to the appropriate authorities — swiftly and effectively.
Supporting Superheroes & Analysts: Why Wellbeing Matters
Frequent exposure to graphic content heightens burnout and turnover risks.
Immediate access to our custom wellbeing services enhances resilience, sustains productivity, and reduces attrition.
Experience, expertise, and a proven process you can trust.
Dedicated 24/7 Threat Analysts
Our experts are available around the clock to ensure threats are identified, reviewed, and escalated in a timely manner, and are trained to handle even the most complex cases.
Proven Process for Threat Management
From identifying threats to escalating them to authorities, our streamlined process ensures efficiency and accuracy every step of the way.
Low Attrition, High Expertise
Our custom wellbeing program drives <2% attrition rates, ensuring skilled professionals with deep experience remain committed to your player’s safety
Global Law Enforcement Database & Relationships
We leverage our global studios, extensive database, and established relationships with law enforcement worldwide to escalate credible threats quickly and effectively.
The threats that undermine your platform’s success are evolving. Global regulations demand that you address content that poses legal risks (child exploitation and extremism), and content that risks lives (self-harm and suicide threats).
The risks are real. Between 2023 and 2024, we have seen a dramatic rise in Real-Life Threats:
A Threat Analyst shares their story
“We escalated a suicide threat to local authorities in real-time.
When law enforcement visited the location, they informed the parents — who raced upstairs and found that their child had taken a bottle of pills in distress. The child was taken to the hospital immediately.
The parents asked the law enforcement officer to call us back and thank us for saving their child’s life.”
Get expert insights into your platform’s safety approach
Our Trust & Safety Advisor will work with you to evaluate your current approach, pinpoint vulnerabilities, and provide actionable guidance to manage risks proactively. Whether you’re just starting or looking to enhance your existing strategy, we’re here to help.
What you’ll get:
Scalable 24/7 Moderation for Player Protection
Protect your community and your business with scalable 24/7 moderation by our global studios and diverse, multilingual teams, led by experienced Trust & Safety leads.
Tailored Moderation Strategies for Superior Results
Boost your content moderation effectiveness with custom strategies, expert workflows, and clear community guidelines.
Expert Management of Your Moderation Tech Stack
Implement proactive solutions from the best moderation technology companies and leverage our expertise to manage solutions tailored to your needs.
Superior Brand Protection with Seasoned Moderators
By emphasizing psychological wellbeing for our “superhero moderators”, we ensure minimal turnover, outstanding service, unparalleled accuracy, and deep knowledge of your game.