New Capabilities Allow for Real-Time Operations at Global Scale, Support for GDPR, and New Zendesk Integration SAN FRANCISCO–(BUSINESS WIRE)–Helpshift, the company revolutionizing the customer support industry through AI-powered customer experiences, today announced significant updates to its platform. The expanded capabilities include a Real-Time Operations dashboard, tools and processes to help enterprises follow GDPR policies, and […]
With 10 years of experience as a product management, analytics, and technology entrepreneur, Brian Hyman, product manager for Helpshift, focuses on both strategy and delivery of digital analytics, marketing technology solutions, and data products for Software, Internet, and SaaS companies. He also delivers practical advice for tailoring and implementing agile analytics into daily business operations. Hyman took time recently to share with ISV Insightshis take on The General Data Protection Regulation (GDPR), how GDPR is going to disrupt the industry, strategies for GDPR planning, and more.
This week, we’re doing a Tech Check with Abinash Tripathy, Founder and CSO of Helpshift, Inc. Founded in 2011,Helpshiftis a mobile customer service platform for businesses to integrate mobile applications and communicate with customers. It has 130 employees and is located in San Francisco, CA.