News & Press

Featured Press

Helpshift Announces European Expansion Following Year of Record Growth and Innovation

Digital Customer Service Company Has Established European Presence to Better Support Growing Base of European Customers SAN FRANCISCO — May 14, 2019 — Helpshift, the company revolutionizing the customer service industry through its intelligent and asynchronous digital messaging platform, today announced that it has expanded its footprint to Europe. Helpshift has hired teams in the […]

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Featured News

Helpshift Aids VCA in Pet Wellness

“We were getting fantastic client reviews,” Lynch says. “We had a great uptick in the number of users. The app provides a tailor-made guide for maintaining a healthy pet. It offers easy-to-follow advice for every pet, based on the pet’s age and species, and it enables a member to book an appointment in real time.”

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Featured News

AIconics Awards 2019: Full Shortlist Revealed

LONDON – The nominations for the world-renowned AIconics awards have been announced today. Helpshift has been nominated for best AI application in customer service.

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News

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AIconics Awards 2019: Full Shortlist Revealed

June 4, 2019

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May 15, 2019

Helpshift Expands Its Footprint to Europe

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Press

May 14, 2019

Helpshift Announces European Expansion Following Year of Record Growth and Innovation

April 25, 2019

Helpshift Receives Multiple ISO Certifications; Affirms Commitment to Highest Security Standards

March 13, 2019

Helpshift Performance Index: What Customer Service High Performers Do Differently

January 15, 2019

Helpshift Delivers Year of Record Company Growth and Innovation in Digital Customer Service

November 14, 2018

Helpshift Performance Index: Customer Service Requests Peak During the Holiday Season, But Not Support Delays

October 10, 2018

Helpshift Launches Partner Program

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