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In the News
Check our latest coverage in the media
Featured News
Helpshift Receives 2019 Contact Center Technology Award from CUSTOMER Magazine
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September 27 2019
Customers Are Happier When Agents and Bots Work Together…But So Are Agents
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September 27 2019
83% Want Messaging in Customer Support
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September 27 2019
Survey: Consumers big on messaging for customer support
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September 25 2019
New Survey on Customer Service Automation Reveals 83% of Consumers are Willing to Make Messaging Their Primary Means of Contacting Customer Support
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September 25 2019
Consumers Willing to Make Messaging Their Primary Means of Contacting Customer Support
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September 25 2019
AI Stats News from Gil Press
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September 3 2019
10 Experts on the Future of Artificial Intelligence
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August 26 2019
Helpshift’s AI and Asynchronous Customer Conversations Embody the Future of Work
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August 16 2019
Customer personalization relies on tools, tactics, metrics
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August 15 2019
Behind The Scenes, These Bots Deliver Better Customer Service
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August 14 2019
How to Fire Yourself as CEO and Hand Over the Reins
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August 9 2019
The Software Report Announces The Top 50 SaaS CEOs of 2019
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