Leading B2C customer service company builds Connected Customer Conversations, a unified support experience built for today’s consumers, and launches Helpshift for Phone, an integrated voice and messaging solution June 19, 2019 – SAN FRANCISCO – Helpshift, the company revolutionizing customer service through its intelligent digital-first platform, today announced the launch of Connected Customer Conversations and […]
Chatbots are becoming increasingly common for customer services. This means standing out important. With so much of the Internet’s content produced by bots, how can retailers ensure they are sharing content that will create individualized experiences?
“We were getting fantastic client reviews,” Lynch says. “We had a great uptick in the number of users. The app provides a tailor-made guide for maintaining a healthy pet. It offers easy-to-follow advice for every pet, based on the pet’s age and species, and it enables a member to book an appointment in real time.”