Messaging for Web and In-App, Messenger Apps, Live Chat, Email
Intent Classification, Routing, Bots and Proactive Support
Answer Bot, FAQs, Web and Mobile Help Center
Agent Desktop, Case Management, Knowledge Management, Analytics
Provide a seamless help experience with in-app messaging
Consolidate all your support applications into one and simplify your operations
Unify and manage digital channels on top of your CRM
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Discover best practices and thoughtful commentary for customer service professionals
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Brush up on your customer service vocabulary
Join us at Digital Transformation and Innovation 2019 to discuss how emerging technologies can drive your business forward.
Meet us in San Diego to learn how omnichannel support can exceed your customers’ expectations.
Meet us at CX NYC 2019 to learn how to deepen customer understanding and discover new business opportunities.
Come by our booth at CCW Las Vegas to learn how you can improve your customer support with AI-powered custom bots.
Join Helpshift at CCW to learn how your business can deliver a better support experience with the latest technology in customer service.