Messaging for Web and In-App, Messenger Apps, Live Chat, Email
Intent Classification, Routing, Bots and Proactive Support
Answer Bot, FAQs, Web and Mobile Help Center
Agent Desktop, Case Management, Knowledge Management, Analytics
Provide a seamless help experience with in-app messaging
Consolidate all your support applications into one and simplify your operations
Unify and manage digital channels on top of your CRM
Get to know the Helpshift story and meet our team
We’re growing! See what job openings we have available
Check out our latest media coverage and announcements
Join the conversation and hear from our leaders
Review our guides, ebooks, videos, toolkits and case studies
Discover best practices and thoughtful commentary for customer service professionals
View our latest webinar recordings on demand
Brush up on your customer service vocabulary
We’ll do more than talk the talk. Register now to hear our big news on integrated customer service announcement live!
Join Helpshift, Wrike, and AppFollow in this webinar as they discuss customer success best practices for mobile games and apps.
Come by our booth at CCW Las Vegas to learn how you can improve your customer support with AI-powered custom bots.
Join Helpshift at CCW to learn how your business can deliver a better support experience with the latest technology in customer service.