Unbabel allows customer service agents to respond to customers in their native language at a level of quality, speed, and scalability that have never before been attainable. We help customers improve CSAT, Operational Efficiency, and Scale more effectively.
Overview of Product
Unbabel combines the speed and scale of machine translation with the quality that can come only from a native speaker. Our adaptive translation engines, coupled with a global community of 100,000 translators, ensure that content is translated quickly and accurately while respecting brand voice.
Overview of Integration
Unbabel helps Helpshift users to communicate with their customer in their native language for Tickets, Chat, and FAQ. Unbabel allows teams of any size to provide comprehensive multilingual coverage. Fast multilingual support improves customer experience and KPIs. Scale up and save with native-quality translations at enterprise volumes.