AI & Automation

Proactively Engage Your Customers

Deliver proactive experiences and inform your users with targeted push notifications and in-app messages.

mobile push notification displayed on iphone

Bring Users Back

In-app and push notifications are powerful tools to help you bring customers back into your app. Helpshift lets you engage users with new offers, useful resources, and timely support information.

mobile push message displayed on iphone

Keep Customers Engaged

Using Helpshift’s in-app messages you can engage your customers in a highly personalized way. Whether you want to re-engage inactive customers or follow up on a pending issue, proactive notifications get the job done.

Playdemic uses Helpshift’s push notification capabilities to keep players engaged, resulting in a 4x increase in Facebook users.

There’s More to this Story

platform for enabling mobile messages and notifications

Be Targeted

With Helpshift’s proactive support you can segment your customers based on their user profiles and metadata. Personalize your outreach based on a variety of criteria including time zone, app version, VIP status or last login date, so you can target customers with precision and stay highly relevant.

Helpshift Benchmark Report

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Beginner’s Guide to Bots

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See how easy it is to keep customers interacting with your brand.

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