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Welcome to Helpshift
Free In-App Feedback & Help Center SDK
Feedback is the Foundation.
User feedback is critical to building the best apps and delivering a great customer experience. These insights drive the flywheel of product innovation. Helpshift’s free Feedback+ SDK can help you easily collect user insights within your app, building the foundation of support for your users.
Collect feedback from your users to build and deliver a great mobile application that your users love.
Your product & development teams are hungry for real feedback from real users: help them get the insights they need
Working on nailing product-market fit for your app?
Trying to pin down what’s missing that will help you grow your MAU?
Getting ready to launch a new feature?
Go beyond bug reporting and consider offering users the option to offer feedback or suggestions for improvement.
What’s Included with the free Feedback+ SDK?
Hey, we all have blindspots! When your team is really close to the product, they might not realize an experience isn’t as intuitive as it should be or that a highly desired feature is missing. Give your users the power to suggest improvements so you can identify the top-requested features and what to iterate on to make your app a cut above the rest.
Collect Real-Time Feedback
Discover what users love (or don’t) about your app. Metadata is automatically collected with each submission to help you gain a well-rounded perspective of the experience.
Bug & Crash Reporting
Squash the bugs before they drive your users away! User can report bugs and attach screenshots with a couple quick taps. Automatically collected metadata can help you understand critical device and version information so that your team can troubleshoot quickly.
Feedback+ Plan includes 250 feedback, improvement, and bug submissions per month
Great product experiences offer great user resources. Use our tools to easily deploy a modern in-app Help Center
Feedback+ SDK comes with templates to easily stand-up a modern FAQ center in-app.
No more digging through email for user feedback—our dashboard allows your team to create customized smart views and filters to organize your user insights.
Feedback+ SDK comes with access to Helpshift’s basic dashboard
Easy to set-up and integrate
The better the SDK, the easier it is to deploy, customize, and test specific functionalities of a customer service platform. Helpshift’s Feedback+ SDK comes complete with step-by-step instructions for both iOS developers and Android developers to make integration easier than ever