Proactive Messaging
Increase Customer Engagement with Proactive Messaging
Leverage highly-targeted proactive messages and mobile push notifications to contact users throughout the full customer journey
Helpshift customers have seen 4x increase in engagement with proactive messaging
- 20-30% increase in conversions using segmented and personalized campaigns
Source: Playdemic Case Study
Provide Service Before They Need It
Engage users at important touch points throughout their journey to proactively provide support, increase sales, and boost customer satisfaction.
Activate and Onboard
Ensure that users start off on the right foot by nurturing them through the onboarding process with contextual tips and suggestions.
Educate and Inform
Distribute new content, resources, and timely, contextual information to support users and encourage them to continue interacting with your brand.
Re-Engage Latent Users
Proactive messaging allows you to reconnect with latent users and prevent abandonment or churn in a highly targeted and personalized way.
Promote New Offers
Target segments of your user base about new offers, upgrades and updates as they become relevant.