Empower users to solve common issues on their own, faster than ever with Helpshift’s Self-Service Experience.
Keep users right where they want to be with self-service access to common support questions, inside the app.
No experience should feel disjointed. Give users consistent self-service in-app and on the web.
Give users instant answers by enabling bots to pull solutions directly from your self-service knowledge base.
The Forrester New Wave: Digital-First Customer Service Solutions, Q2 2020
Ultimate Guide to Digital Customer Service
2020 Player Support Benchmarks Infographic