Self-Service Experience

Self-Service should just work.

Empower users to solve common issues on their own, faster than ever with Helpshift’s Self-Service Experience.

mobile device showing an in-app help, self-service experience

In-App Help Self-Service Experience

Keep users right where they want to be with self-service access to common support questions, inside the app.

Self-Service Experience with Web Help Center

No experience should feel disjointed. Give users consistent self-service in-app and on the web.

website showing a sleek web help center layout
mobile device showing a self-service help experience chat between user and help bot

QuickSearch Bot

Give users instant answers by enabling bots to pull solutions directly from your self-service knowledge base.

Learn more about Helpshift

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