Referral Offer FAQs

How does the referral program work?

Helpshift’s High 5 referral program is designed to help you help your peers! As a Helpshift customer, if you refer your peers to us, you could qualify for 5% off your next renewal and your peer could also take advantage of 5% off their contract with us. This means it’s high 5’s all around!

Who can be referred?

Anyone that is currently employed by a business that is not an existing Helpshift customer.

Is there a limit to how many referrals can be submitted?

There is no limit to the number of referrals submitted. A submission form must be completed for each new referral.

What is the criteria for a recipient to be eligible?

This referral cannot be received by any existing Helpshift customer.

How many 5% discounts can someone qualify for?

There is no limit to the number of 5% discounts a current Helpshift customer can qualify for. Recipients who sign a new contract with Helpshift can only qualify for a 5% discount.

How will the 5% discounts be given?

For current Helpshift customers, a 5% discount will be granted upon qualification of the peer referral. When the recipient signs a new Helpshift contract, the referrer becomes eligible for an additional 5% discount.

Recipients of our offer will be granted a 5% discount upon signing a Helpshift contract.

How can I track the status of referrals?

To track the status of a referral, please send an email to and our team will provide you more information.

How will a recipient be notified of the referral?

We’ll send an email to both the referrer and the recipient once a submission has been received by Helpshift.