Resources

Get In Sync With Your Customers: A Primer to Asynchronous Communication And How It Benefits Customer Service

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Resources

Master Your Customer Service Digital Strategy in 2019

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Resources

How Microsoft’s Outlook on User Feedback Creates Happier Customers at a Dramatically Reduced Cost

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Case Study

Not Another Live Chat: How AI, Bots, and Messaging Transformed Customer Service for Moviegoers

Customer Story Video

MoviePass Transforms Customer Service for Millions of Moviegoers with Helpshift

Toolkit

2019 Customer Service Toolkit

Customer Story Video

Why “The Future of Car Ownership” Requires Helpshift’s Great UX

Webinar

How to Build a True Conversational Messaging Platform

eBook

The Beginner’s Guide to Conversational Messaging

eBook

Omnichannel is Dead: Long Live Conversations

Case Study

Family Matters: The Chatbooks Strategy to Personalizing Support at Scale

Customer Story Video

Chatbooks’ 100% Happiness Guarantee

Case Study

Mobile Marketplace for Wine Sets High Bar for Service

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customer service toolkit

Toolkit

Everything you need to help your support team succeed in 2019

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