Resources

How Microsoft’s Outlook on User Feedback Creates Happier Customers at a Dramatically Reduced Cost

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Resources

The Beginner's Guide to Customer Service Bots

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Resources

Riding the AI Wave in Customer Service with Forrester Research

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Case Study

How Customer Service Excellence Promotes Player Engagement within FoxNext Games’ MARVEL Strike Force

Case Study

How Zynga Support Handles 185% More Tickets with Helpshift

Customer Story Video

How Next Games Benefits from Helpshift’s AI-Powered Customer Service Platform

Case Study

Playdemic’s Secret Sauce To App Store Top 20

Case Study

How Next Games Translates ‘Player-Focused’ Philosophy into Tangible Customer Loyalty

Customer Story Video

Eden Games on “The Helpshift Ecosystem”

Customer Story Video

How Helpshift Makes FunPlus Agents’ Lives Easier

Customer Story Video

Using Helpshift to Go Global with Jeanne Dyer, NetEase Games North America

Case Study

How to Reduce Costs While Testing Your App

Customer Story Video

Involving Support from Soft Launch with PlayRaven’s Gabriele Aimone

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Toolkit

Everything you need to help your support team succeed in 2018

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