Resources

Benchmark Report: Transforming the Digital Customer Service Experience within the Enterprise

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Resources

Get In Sync With Your Customers: A Primer to Asynchronous Communication And How It Benefits Customer Service

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Resources

Master Your Customer Service Digital Strategy in 2019

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Toolkit

2019 Customer Service Toolkit

eBook

The Beginner’s Guide to Customer Service Bots for Travel and Hospitality

Case Study

How Microsoft’s Outlook on User Feedback Creates Happier Customers at a Dramatically Reduced Cost

Webinar

How to Build a True Conversational Messaging Platform

eBook

The Beginner’s Guide to Conversational Messaging

eBook

Omnichannel is Dead: Long Live Conversations

eBook

Assessment: How Sophisticated is Your Customer Service Strategy?

Customer Story Video

Chatbooks’ 100% Happiness Guarantee

Toolkit

2018 Customer Success Toolkit

Whitepaper

How Customer Service Leaders Can Thrive Alongside Artificial Intelligence

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customer service toolkit

Toolkit

Everything you need to help your support team succeed in 2019

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