Resources

2019 Customer Service Toolkit

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Resources

How Microsoft’s Outlook on User Feedback Creates Happier Customers at a Dramatically Reduced Cost

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Resources

Creating Bots to Optimize your Messaging-Based Customer Service

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Toolkit

2019 Customer Service Toolkit

eBook

The Beginner’s Guide to Customer Service Bots for Travel and Hospitality

Customer Story Video

VCA Care Club + Helpshift: Connecting Pet Owners with Veterinarians 24/7

Webinar

How to Build a True Conversational Messaging Platform

eBook

The Beginner’s Guide to Conversational Messaging

eBook

Omnichannel is Dead: Long Live Conversations

Case Study

VCA’s Data Rich Live Messaging Provides Pet Owners with Unprecedented Care

Webinar

An Introduction to SensAI

Infographic

How Many Times Have You Used AI Today?

eBook

Assessment: How Sophisticated is Your Customer Service Strategy?

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customer service toolkit

Toolkit

Everything you need to help your support team succeed in 2019

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