Resources

Get In Sync With Your Customers: A Primer to Asynchronous Communication And How It Benefits Customer Service

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Resources

Master Your Customer Service Digital Strategy in 2019

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Resources

How Microsoft’s Outlook on User Feedback Creates Happier Customers at a Dramatically Reduced Cost

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Webinar

Master Your Customer Service Digital Strategy in 2019

Case Study

Not Another Live Chat: How AI, Bots, and Messaging Transformed Customer Service for Moviegoers

Webinar

Reimagining the Contact Center with Bots & AI

Toolkit

2019 Customer Service Toolkit

eBook

The Beginner’s Guide to Customer Service Bots for Travel and Hospitality

Customer Story Video

VCA Care Club + Helpshift: Connecting Pet Owners with Veterinarians 24/7

Webinar

How to Build a True Conversational Messaging Platform

eBook

The Beginner’s Guide to Conversational Messaging

eBook

Omnichannel is Dead: Long Live Conversations

Case Study

VCA’s Data Rich Live Messaging Provides Pet Owners with Unprecedented Care

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customer service toolkit

Toolkit

Everything you need to help your support team succeed in 2019

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