{"id":19610,"date":"2019-06-21T00:00:00","date_gmt":"2019-06-21T07:00:00","guid":{"rendered":"https:\/\/www.helpshift.com\/glossary-term\/live-chat\/"},"modified":"2024-02-21T09:15:54","modified_gmt":"2024-02-21T17:15:54","slug":"live-chat","status":"publish","type":"glossary","link":"https:\/\/www.helpshift.com\/glossary\/live-chat\/","title":{"rendered":"Live Chat"},"content":{"rendered":"