{"id":19677,"date":"2019-07-31T00:00:00","date_gmt":"2019-07-31T07:00:00","guid":{"rendered":"https:\/\/www.helpshift.com\/glossary-term\/knowledge-base\/"},"modified":"2023-11-02T12:30:40","modified_gmt":"2023-11-02T19:30:40","slug":"knowledge-base","status":"publish","type":"glossary","link":"https:\/\/www.helpshift.com\/glossary\/knowledge-base\/","title":{"rendered":"Knowledge Base"},"content":{"rendered":"