{"id":106,"date":"2022-02-24T20:23:24","date_gmt":"2022-02-24T20:23:24","guid":{"rendered":"https:\/\/www.helpshift.com\/?page_id=106"},"modified":"2022-08-05T16:41:45","modified_gmt":"2022-08-05T23:41:45","slug":"content-library","status":"publish","type":"page","link":"https:\/\/www.helpshift.com\/resources\/content-library\/","title":{"rendered":"Content Library"},"content":{"rendered":"<style>#kt-layout-id_330b61-a4{margin-top:0px;margin-bottom:0px;}#kt-layout-id_330b61-a4 > .kt-row-column-wrap{z-index:10;position:relative;align-content:center;}:where(#kt-layout-id_330b61-a4 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:center;}#kt-layout-id_330b61-a4 > .kt-row-column-wrap{column-gap:80px;row-gap:var(--global-kb-gap-md, 2rem);max-width:1150px;margin-left:auto;margin-right:auto;padding-top:var( --global-kb-row-default-top, 25px );padding-bottom:var( --global-kb-row-default-bottom, 25px );padding-top:100px;padding-bottom:100px;grid-template-columns:minmax(0, 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.kt-inside-inner-col{flex-direction:column;}.kadence-column_fe6132-8e > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column_fe6132-8e > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_fe6132-8e{text-align:left;}.kadence-column_fe6132-8e{position:relative;}@media all and (max-width: 1024px){.kadence-column_fe6132-8e > .kt-inside-inner-col{flex-direction:column;}}@media all and (max-width: 767px){.kadence-column_fe6132-8e > .kt-inside-inner-col{flex-direction:column;}}<\/style>\n<div class=\"wp-block-kadence-column inner-column-1 kadence-column_fe6132-8e\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading_63e831-75, .wp-block-kadence-advancedheading.kt-adv-heading_63e831-75[data-kb-block=\"kb-adv-heading_63e831-75\"]{margin-top:0px;margin-bottom:0px;text-align:center;font-size:50px;line-height:1.1em;font-weight:700;font-style:normal;font-family:Lato;letter-spacing:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_63e831-75 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kt-has-1-columns kt-gutter-default kt-v-gutter-default kt-row-valign-top kt-row-layout-equal kt-tab-layout-inherit kt-m-colapse-left-to-right kt-mobile-layout-row kb-theme-content-width\"><style>.kadence-column_37b787-d5 > .kt-inside-inner-col{border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;}.kadence-column_37b787-d5 > .kt-inside-inner-col,.kadence-column_37b787-d5 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column_37b787-d5 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_37b787-d5 > .kt-inside-inner-col{flex-direction:column;}.kadence-column_37b787-d5 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column_37b787-d5 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_37b787-d5{position:relative;}@media all and (max-width: 1024px){.kadence-column_37b787-d5 > 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#2B6CB0);border-top-width:0px;border-right-width:0px;border-bottom-width:2px;border-left-width:0px;padding-top:5px;padding-right:8px;padding-bottom:5px;padding-left:8px;margin-top:0px;margin-right:10px;margin-bottom:0px;margin-left:0px;}<\/style><div class=\"wp-block-kadence-postgrid kt-blocks-post-loop-block alignnone kt-post-loop_a63592-61 kt-post-grid-layout-grid \"><div class=\"kt-post-grid-layout-grid-wrap kt-post-grid-wrap\" data-columns-xxl=\"3\" data-columns-xl=\"3\" data-columns-md=\"3\" data-columns-sm=\"2\" data-columns-xs=\"1\" data-columns-ss=\"1\"data-item-selector=\".kt-post-masonry-item\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-Top kt-feat-image-mobile-align-top\"><div class=\"kadence-post-image\"><div class=\"kadence-post-image-intrisic kt-image-ratio-nocrop\" style=\"padding-bottom:51.953125%\"><div class=\"kadence-post-image-inner-intrisic\"><a 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sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/div><\/div><\/div><div class=\"kt-blocks-post-grid-item-inner\"><header><h2 class=\"entry-title\"><a href=\"https:\/\/get.helpshift.com\/2023-digital-support-benchmark-report\" target=\"_blank\" rel=\"noopener\">The 2023 Digital Support Benchmark Report<\/a><\/h2><div class=\"kt-blocks-post-top-meta\"><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/get.helpshift.com\/2023-digital-support-benchmark-report\" target=\"_blank\" rel=\"noopener\">Read More<span class=\"screen-reader-text\"> The 2023 Digital Support Benchmark Report<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-Top 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rel=\"noopener\">Read More<span class=\"screen-reader-text\"> 2023 State of Player Support in Console Games<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-Top kt-feat-image-mobile-align-top\"><div class=\"kadence-post-image\"><div class=\"kadence-post-image-intrisic kt-image-ratio-nocrop\" style=\"padding-bottom:56.171548117155%\"><div class=\"kadence-post-image-inner-intrisic\"><a href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2023\/01\/HelpShift_V5-1.mp4\" class=\"kadence-post-image-inner-wrap\"><img loading=\"lazy\" decoding=\"async\" width=\"956\" height=\"537\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/Screen-Shot-2023-01-18-at-1.44.54-PM.png\" class=\"attachment-large size-large 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Helpshift<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-Top kt-feat-image-mobile-align-top\"><div class=\"kadence-post-image\"><div class=\"kadence-post-image-intrisic kt-image-ratio-nocrop\" style=\"padding-bottom:56.54296875%\"><div class=\"kadence-post-image-inner-intrisic\"><a href=\"https:\/\/get.helpshift.com\/2022-digital-support-benchmark-report\" class=\"kadence-post-image-inner-wrap\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"579\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/11\/Screen-Shot-2022-11-15-at-3.07.17-PM-1024x579.png\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/11\/Screen-Shot-2022-11-15-at-3.07.17-PM-1024x579.png 1024w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/11\/Screen-Shot-2022-11-15-at-3.07.17-PM-300x170.png 300w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/11\/Screen-Shot-2022-11-15-at-3.07.17-PM-768x434.png 768w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/11\/Screen-Shot-2022-11-15-at-3.07.17-PM.png 1056w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/div><\/div><\/div><div class=\"kt-blocks-post-grid-item-inner\"><header><h2 class=\"entry-title\"><a href=\"https:\/\/get.helpshift.com\/2022-digital-support-benchmark-report\" target=\"_blank\" rel=\"noopener\">2022 Digital Support Benchmark Report<\/a><\/h2><div class=\"kt-blocks-post-top-meta\"><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/get.helpshift.com\/2022-digital-support-benchmark-report\" target=\"_blank\" rel=\"noopener\">Read More<span class=\"screen-reader-text\"> 2022 Digital Support Benchmark Report<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-Top kt-feat-image-mobile-align-top\"><div class=\"kadence-post-image\"><div class=\"kadence-post-image-intrisic kt-image-ratio-nocrop\" style=\"padding-bottom:59.815950920245%\"><div class=\"kadence-post-image-inner-intrisic\"><a href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/09\/Onepager_KantanAI.pdf\" class=\"kadence-post-image-inner-wrap\"><img loading=\"lazy\" decoding=\"async\" width=\"652\" height=\"390\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/09\/Screen-Shot-2022-09-08-at-3.52.43-PM.png\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/09\/Screen-Shot-2022-09-08-at-3.52.43-PM.png 652w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/09\/Screen-Shot-2022-09-08-at-3.52.43-PM-300x179.png 300w\" sizes=\"(max-width: 652px) 100vw, 652px\" \/><\/a><\/div><\/div><\/div><div class=\"kt-blocks-post-grid-item-inner\"><header><h2 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/09\/Onepager_KantanAI.pdf\">[ONE PAGER] KantanAI + Helpshift<\/a><\/h2><div class=\"kt-blocks-post-top-meta\"><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/09\/Onepager_KantanAI.pdf\">Read More<span class=\"screen-reader-text\"> [ONE PAGER] KantanAI + Helpshift<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-Top kt-feat-image-mobile-align-top\"><div class=\"kadence-post-image\"><div class=\"kadence-post-image-intrisic kt-image-ratio-nocrop\" style=\"padding-bottom:52.594810379242%\"><div class=\"kadence-post-image-inner-intrisic\"><a href=\"https:\/\/get.helpshift.com\/content-ebook-the-modern-in-app-support-journey\" class=\"kadence-post-image-inner-wrap\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1002\" height=\"527\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/imageedit_6_3053823106.png\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/imageedit_6_3053823106.png 1002w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/imageedit_6_3053823106-300x158.png 300w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/imageedit_6_3053823106-768x404.png 768w\" sizes=\"(max-width: 1002px) 100vw, 1002px\" \/><\/a><\/div><\/div><\/div><div class=\"kt-blocks-post-grid-item-inner\"><header><h2 class=\"entry-title\"><a href=\"https:\/\/get.helpshift.com\/content-ebook-the-modern-in-app-support-journey\" target=\"_blank\" rel=\"noopener\">The Modern In-App Support Journey eBook<\/a><\/h2><div class=\"kt-blocks-post-top-meta\"><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/get.helpshift.com\/content-ebook-the-modern-in-app-support-journey\" target=\"_blank\" rel=\"noopener\">Read More<span class=\"screen-reader-text\"> The Modern In-App Support Journey eBook<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-Top kt-feat-image-mobile-align-top\"><div class=\"kadence-post-image\"><div class=\"kadence-post-image-intrisic kt-image-ratio-nocrop\" style=\"padding-bottom:52.5390625%\"><div class=\"kadence-post-image-inner-intrisic\"><a href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/Re-defining-Support-for-Mobile-Apps-One-Pager.pdf\" class=\"kadence-post-image-inner-wrap\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"538\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Screen-Shot-2021-01-22-at-4.10.48-PM-1024x538.png\" class=\"attachment-large size-large wp-post-image\" alt=\"Re-defining Support for Mobile Apps\" srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Screen-Shot-2021-01-22-at-4.10.48-PM-1024x538.png 1024w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Screen-Shot-2021-01-22-at-4.10.48-PM-300x158.png 300w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Screen-Shot-2021-01-22-at-4.10.48-PM-768x404.png 768w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Screen-Shot-2021-01-22-at-4.10.48-PM-1536x808.png 1536w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Screen-Shot-2021-01-22-at-4.10.48-PM.png 1632w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/div><\/div><\/div><div class=\"kt-blocks-post-grid-item-inner\"><header><h2 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/Re-defining-Support-for-Mobile-Apps-One-Pager.pdf\">Re-defining Support for Mobile Apps<\/a><\/h2><div class=\"kt-blocks-post-top-meta\"><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/Re-defining-Support-for-Mobile-Apps-One-Pager.pdf\">Read More<span class=\"screen-reader-text\"> Re-defining Support for Mobile Apps<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-Top kt-feat-image-mobile-align-top\"><div class=\"kadence-post-image\"><div class=\"kadence-post-image-intrisic kt-image-ratio-nocrop\" style=\"padding-bottom:53.515625%\"><div class=\"kadence-post-image-inner-intrisic\"><a href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/Elevating-the-Player-Experience-One-Pager.pdf\" class=\"kadence-post-image-inner-wrap\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"548\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Screen-Shot-2021-01-22-at-4.03.04-PM-1024x548.png\" class=\"attachment-large size-large wp-post-image\" alt=\"Elevating the Player Experience\" srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Screen-Shot-2021-01-22-at-4.03.04-PM-1024x548.png 1024w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Screen-Shot-2021-01-22-at-4.03.04-PM-300x161.png 300w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Screen-Shot-2021-01-22-at-4.03.04-PM-768x411.png 768w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Screen-Shot-2021-01-22-at-4.03.04-PM-1536x823.png 1536w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Screen-Shot-2021-01-22-at-4.03.04-PM.png 1632w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/div><\/div><\/div><div class=\"kt-blocks-post-grid-item-inner\"><header><h2 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/Elevating-the-Player-Experience-One-Pager.pdf\">Elevating the Player Experience<\/a><\/h2><div class=\"kt-blocks-post-top-meta\"><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/Elevating-the-Player-Experience-One-Pager.pdf\">Read More<span class=\"screen-reader-text\"> Elevating the Player Experience<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-Top kt-feat-image-mobile-align-top\"><div class=\"kadence-post-image\"><div class=\"kadence-post-image-intrisic kt-image-ratio-nocrop\" style=\"padding-bottom:49.813200498132%\"><div class=\"kadence-post-image-inner-intrisic\"><a href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/2020_Gaming_Benchmark_Report_Infographic.pdf\" class=\"kadence-post-image-inner-wrap\"><img loading=\"lazy\" decoding=\"async\" width=\"803\" height=\"400\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_Player-Support-Infographic_Social-Share_L2R1.png\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_Player-Support-Infographic_Social-Share_L2R1.png 803w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_Player-Support-Infographic_Social-Share_L2R1-300x149.png 300w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_Player-Support-Infographic_Social-Share_L2R1-768x383.png 768w\" sizes=\"(max-width: 803px) 100vw, 803px\" \/><\/a><\/div><\/div><\/div><div class=\"kt-blocks-post-grid-item-inner\"><header><h2 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/2020_Gaming_Benchmark_Report_Infographic.pdf\">Player Support Benchmark<\/a><\/h2><div class=\"kt-blocks-post-top-meta\"><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/2020_Gaming_Benchmark_Report_Infographic.pdf\">Read More<span class=\"screen-reader-text\"> Player Support Benchmark<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-Top kt-feat-image-mobile-align-top\"><div class=\"kadence-post-image\"><div class=\"kadence-post-image-intrisic kt-image-ratio-nocrop\" style=\"padding-bottom:55.338541666667%\"><div class=\"kadence-post-image-inner-intrisic\"><a href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/CCW_Opportunities_For_CX_Automation_Report.pdf\" class=\"kadence-post-image-inner-wrap\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"425\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_CCW_Promo_Web_Images_768x425_L1R1.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_CCW_Promo_Web_Images_768x425_L1R1.jpg 768w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_CCW_Promo_Web_Images_768x425_L1R1-300x166.jpg 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><\/a><\/div><\/div><\/div><div class=\"kt-blocks-post-grid-item-inner\"><header><h2 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/CCW_Opportunities_For_CX_Automation_Report.pdf\">Opportunities for CX Automation<\/a><\/h2><div class=\"kt-blocks-post-top-meta\"><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/CCW_Opportunities_For_CX_Automation_Report.pdf\">Read More<span class=\"screen-reader-text\"> Opportunities for CX Automation<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-Top kt-feat-image-mobile-align-top\"><div class=\"kadence-post-image\"><div class=\"kadence-post-image-intrisic kt-image-ratio-nocrop\" style=\"padding-bottom:66.69921875%\"><div class=\"kadence-post-image-inner-intrisic\"><a href=\"https:\/\/www.helpshift.com\/resource\/jam-city-case-study\/\" class=\"kadence-post-image-inner-wrap\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/photography-of-man-using-mobile-phone-1251853-1024x683.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/photography-of-man-using-mobile-phone-1251853-1024x683.jpg 1024w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/photography-of-man-using-mobile-phone-1251853-300x200.jpg 300w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/photography-of-man-using-mobile-phone-1251853-768x512.jpg 768w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/photography-of-man-using-mobile-phone-1251853-1536x1024.jpg 1536w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/photography-of-man-using-mobile-phone-1251853-2048x1366.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/div><\/div><\/div><div class=\"kt-blocks-post-grid-item-inner\"><header><h2 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/resource\/jam-city-case-study\/\">How Jam City Doubled CSAT and Made Customer Support a Business Driver with Helpshift<\/a><\/h2><div class=\"kt-blocks-post-top-meta\"><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/resource\/jam-city-case-study\/\">Read More<span class=\"screen-reader-text\"> How Jam City Doubled CSAT and Made Customer Support a Business Driver with Helpshift<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-Top kt-feat-image-mobile-align-top\"><div class=\"kadence-post-image\"><div class=\"kadence-post-image-intrisic kt-image-ratio-nocrop\" style=\"padding-bottom:55.338541666667%\"><div class=\"kadence-post-image-inner-intrisic\"><a href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/Forrester_Wave_digital_first_customer_service_solution_Q2_2020.pdf\" class=\"kadence-post-image-inner-wrap\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"425\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_Forrester-New-Wave_Web-Image_768x425_L1R4.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_Forrester-New-Wave_Web-Image_768x425_L1R4.jpg 768w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_Forrester-New-Wave_Web-Image_768x425_L1R4-300x166.jpg 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><\/a><\/div><\/div><\/div><div class=\"kt-blocks-post-grid-item-inner\"><header><h2 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/Forrester_Wave_digital_first_customer_service_solution_Q2_2020.pdf\">Forrester New Wave: Digital-First Customer Service Solutions, Q2 2020<\/a><\/h2><div class=\"kt-blocks-post-top-meta\"><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/Forrester_Wave_digital_first_customer_service_solution_Q2_2020.pdf\">Read More<span class=\"screen-reader-text\"> Forrester New Wave: Digital-First Customer Service Solutions, Q2 2020<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-Top kt-feat-image-mobile-align-top\"><div class=\"kadence-post-image\"><div class=\"kadence-post-image-intrisic kt-image-ratio-nocrop\" style=\"padding-bottom:55.396618985696%\"><div class=\"kadence-post-image-inner-intrisic\"><a href=\"https:\/\/20926581.fs1.hubspotusercontent-na1.net\/hubfs\/20926581\/HELP_Report_Infographic_P1R1-1.pdf\" class=\"kadence-post-image-inner-wrap\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"769\" height=\"426\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_Infographic_Content_Tile_L2R1.png\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_Infographic_Content_Tile_L2R1.png 769w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_Infographic_Content_Tile_L2R1-300x166.png 300w\" sizes=\"(max-width: 769px) 100vw, 769px\" \/><\/a><\/div><\/div><\/div><div class=\"kt-blocks-post-grid-item-inner\"><header><h2 class=\"entry-title\"><a href=\"https:\/\/20926581.fs1.hubspotusercontent-na1.net\/hubfs\/20926581\/HELP_Report_Infographic_P1R1-1.pdf\" target=\"_blank\" rel=\"noopener\">The State of Customer Service Automation<\/a><\/h2><div class=\"kt-blocks-post-top-meta\"><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/20926581.fs1.hubspotusercontent-na1.net\/hubfs\/20926581\/HELP_Report_Infographic_P1R1-1.pdf\" target=\"_blank\" rel=\"noopener\">Read More<span class=\"screen-reader-text\"> The State of Customer Service Automation<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-Top kt-feat-image-mobile-align-top\"><div class=\"kadence-post-image\"><div class=\"kadence-post-image-intrisic kt-image-ratio-nocrop\" style=\"padding-bottom:55.338541666667%\"><div class=\"kadence-post-image-inner-intrisic\"><a href=\"https:\/\/get.helpshift.com\/2019-state-of-customer-service-automation\" class=\"kadence-post-image-inner-wrap\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"425\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_State-of-Automation_Resource_Tile_L1R1-1.png\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_State-of-Automation_Resource_Tile_L1R1-1.png 768w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_State-of-Automation_Resource_Tile_L1R1-1-300x166.png 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><\/a><\/div><\/div><\/div><div class=\"kt-blocks-post-grid-item-inner\"><header><h2 class=\"entry-title\"><a href=\"https:\/\/get.helpshift.com\/2019-state-of-customer-service-automation\" target=\"_blank\" rel=\"noopener\">The State of Customer Service Automation Report<\/a><\/h2><div class=\"kt-blocks-post-top-meta\"><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/get.helpshift.com\/2019-state-of-customer-service-automation\" target=\"_blank\" rel=\"noopener\">Read More<span class=\"screen-reader-text\"> The State of Customer Service Automation Report<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-Top kt-feat-image-mobile-align-top\"><div class=\"kadence-post-image\"><div class=\"kadence-post-image-intrisic kt-image-ratio-nocrop\" style=\"padding-bottom:48.4375%\"><div class=\"kadence-post-image-inner-intrisic\"><a href=\"https:\/\/get.helpshift.com\/ebook-the-ultimate-guide-to-digital-first-customer-service\" class=\"kadence-post-image-inner-wrap\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"496\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Banner_Ultimate-Guide_LP_Framed_1213x587-1024x496.png\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Banner_Ultimate-Guide_LP_Framed_1213x587-1024x496.png 1024w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Banner_Ultimate-Guide_LP_Framed_1213x587-300x145.png 300w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Banner_Ultimate-Guide_LP_Framed_1213x587-768x372.png 768w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Banner_Ultimate-Guide_LP_Framed_1213x587.png 1213w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/div><\/div><\/div><div class=\"kt-blocks-post-grid-item-inner\"><header><h2 class=\"entry-title\"><a href=\"https:\/\/get.helpshift.com\/ebook-the-ultimate-guide-to-digital-first-customer-service\" target=\"_blank\" rel=\"noopener\">Ultimate Guide to Digital-First Customer Service<\/a><\/h2><div class=\"kt-blocks-post-top-meta\"><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/get.helpshift.com\/ebook-the-ultimate-guide-to-digital-first-customer-service\" target=\"_blank\" rel=\"noopener\">Read More<span class=\"screen-reader-text\"> Ultimate Guide to Digital-First Customer Service<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-Top kt-feat-image-mobile-align-top\"><div class=\"kadence-post-image\"><div class=\"kadence-post-image-intrisic kt-image-ratio-nocrop\" style=\"padding-bottom:57.12890625%\"><div class=\"kadence-post-image-inner-intrisic\"><a href=\"https:\/\/www.helpshift.com\/resource\/cost-savings-calculator\/\" class=\"kadence-post-image-inner-wrap\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"585\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/rawpixel-602154-unsplash-1-1024x585.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"Calculator\" srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/rawpixel-602154-unsplash-1-1024x585.jpg 1024w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/rawpixel-602154-unsplash-1-300x172.jpg 300w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/rawpixel-602154-unsplash-1-768x439.jpg 768w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/rawpixel-602154-unsplash-1.jpg 1331w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/div><\/div><\/div><div class=\"kt-blocks-post-grid-item-inner\"><header><h2 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/resource\/cost-savings-calculator\/\">Cost Savings Calculator<\/a><\/h2><div class=\"kt-blocks-post-top-meta\"><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a 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src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_Resources_Resize_5-ways-to-elevate.png\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_Resources_Resize_5-ways-to-elevate.png 768w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_Resources_Resize_5-ways-to-elevate-300x166.png 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><\/a><\/div><\/div><\/div><div class=\"kt-blocks-post-grid-item-inner\"><header><h2 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/resource\/5-steps-to-meaningfully-elevate-contact-center-performance\/\">5 Steps to Meaningfully Elevate Contact Center Performance<\/a><\/h2><div class=\"kt-blocks-post-top-meta\"><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" 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src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_Resources_Resize_classic-support-pipeline.png\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_Resources_Resize_classic-support-pipeline.png 768w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_Resources_Resize_classic-support-pipeline-300x166.png 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><\/a><\/div><\/div><\/div><div class=\"kt-blocks-post-grid-item-inner\"><header><h2 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/resource\/3-steps-to-automate-80-of-your-customer-service\/\">3 Steps to Automate 80% of Your Customer Service<\/a><\/h2><div class=\"kt-blocks-post-top-meta\"><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/resource\/3-steps-to-automate-80-of-your-customer-service\/\">Read More<span class=\"screen-reader-text\"> 3 Steps to Automate 80% of Your Customer Service<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-Top kt-feat-image-mobile-align-top\"><div class=\"kadence-post-image\"><div class=\"kadence-post-image-intrisic kt-image-ratio-nocrop\" style=\"padding-bottom:55.6640625%\"><div class=\"kadence-post-image-inner-intrisic\"><a href=\"https:\/\/www.helpshift.com\/resource\/three-projects-to-elevate-your-customer-service-in-2019\/\" class=\"kadence-post-image-inner-wrap\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"570\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/CCW-Thumbnail-1024x570.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"CCW thumbnail\" srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/CCW-Thumbnail-1024x570.jpg 1024w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/CCW-Thumbnail-300x167.jpg 300w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/CCW-Thumbnail-768x427.jpg 768w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/CCW-Thumbnail-1536x854.jpg 1536w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/CCW-Thumbnail.jpg 1611w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/div><\/div><\/div><div class=\"kt-blocks-post-grid-item-inner\"><header><h2 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/resource\/three-projects-to-elevate-your-customer-service-in-2019\/\">Three Projects to Elevate Your Customer Service in 2019<\/a><\/h2><div class=\"kt-blocks-post-top-meta\"><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/resource\/three-projects-to-elevate-your-customer-service-in-2019\/\">Read More<span class=\"screen-reader-text\"> Three Projects to Elevate Your Customer Service in 2019<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-Top kt-feat-image-mobile-align-top\"><div class=\"kadence-post-image\"><div class=\"kadence-post-image-intrisic kt-image-ratio-nocrop\" style=\"padding-bottom:66.071428571429%\"><div class=\"kadence-post-image-inner-intrisic\"><a href=\"https:\/\/www.helpshift.com\/resource\/best-practices-kpis-for-digital-customer-service-excellence\/\" class=\"kadence-post-image-inner-wrap\"><img loading=\"lazy\" decoding=\"async\" width=\"560\" height=\"370\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/benchmark-home.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"Benchmark report graph\" srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/benchmark-home.jpg 560w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/benchmark-home-300x198.jpg 300w\" sizes=\"(max-width: 560px) 100vw, 560px\" \/><\/a><\/div><\/div><\/div><div class=\"kt-blocks-post-grid-item-inner\"><header><h2 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/resource\/best-practices-kpis-for-digital-customer-service-excellence\/\">Best Practices &#038; KPIs for Digital Customer Service Excellence<\/a><\/h2><div class=\"kt-blocks-post-top-meta\"><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/resource\/best-practices-kpis-for-digital-customer-service-excellence\/\">Read More<span class=\"screen-reader-text\"> Best Practices &#038; KPIs for Digital Customer Service Excellence<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-Top kt-feat-image-mobile-align-top\"><div class=\"kadence-post-image\"><div class=\"kadence-post-image-intrisic kt-image-ratio-nocrop\" style=\"padding-bottom:53.90625%\"><div class=\"kadence-post-image-inner-intrisic\"><a href=\"https:\/\/www.helpshift.com\/resource\/driving-change-how-to-leverage-ai-to-build-productive-teams-in-2019\/\" 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href=\"https:\/\/www.helpshift.com\/resource\/driving-change-how-to-leverage-ai-to-build-productive-teams-in-2019\/\">Driving Change: How to Leverage AI to Build Productive Teams in 2019<\/a><\/h2><div class=\"kt-blocks-post-top-meta\"><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/resource\/driving-change-how-to-leverage-ai-to-build-productive-teams-in-2019\/\">Read More<span class=\"screen-reader-text\"> Driving Change: How to Leverage AI to Build Productive Teams in 2019<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-Top kt-feat-image-mobile-align-top\"><div class=\"kadence-post-image\"><div 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href=\"https:\/\/www.helpshift.com\/resource\/master-your-customer-service-digital-strategy-in-2019\/\">Master Your Customer Service Digital Strategy in 2019<\/a><\/h2><div class=\"kt-blocks-post-top-meta\"><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/resource\/master-your-customer-service-digital-strategy-in-2019\/\">Read More<span class=\"screen-reader-text\"> Master Your Customer Service Digital Strategy in 2019<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-Top kt-feat-image-mobile-align-top\"><div class=\"kadence-post-image\"><div class=\"kadence-post-image-intrisic kt-image-ratio-nocrop\" style=\"padding-bottom:40.625%\"><div class=\"kadence-post-image-inner-intrisic\"><a href=\"https:\/\/get.helpshift.com\/content-ebook-beginners-guide-to-customer-service-bots\" class=\"kadence-post-image-inner-wrap\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"416\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_Getting_Started_with_Chatbots_LP_Banner_L1R11-1024x416.png\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_Getting_Started_with_Chatbots_LP_Banner_L1R11-1024x416.png 1024w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_Getting_Started_with_Chatbots_LP_Banner_L1R11-300x122.png 300w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_Getting_Started_with_Chatbots_LP_Banner_L1R11-768x312.png 768w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_Getting_Started_with_Chatbots_LP_Banner_L1R11-1536x623.png 1536w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_Getting_Started_with_Chatbots_LP_Banner_L1R11-2048x831.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/div><\/div><\/div><div class=\"kt-blocks-post-grid-item-inner\"><header><h2 class=\"entry-title\"><a href=\"https:\/\/get.helpshift.com\/content-ebook-beginners-guide-to-customer-service-bots\" target=\"_blank\" rel=\"noopener\">The Beginner&#8217;s Guide to Customer Service Bots<\/a><\/h2><div class=\"kt-blocks-post-top-meta\"><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/get.helpshift.com\/content-ebook-beginners-guide-to-customer-service-bots\" target=\"_blank\" rel=\"noopener\">Read More<span class=\"screen-reader-text\"> The Beginner&#8217;s Guide to Customer Service Bots<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-Top kt-feat-image-mobile-align-top\"><div class=\"kadence-post-image\"><div class=\"kadence-post-image-intrisic kt-image-ratio-nocrop\" style=\"padding-bottom:35.762483130904%\"><div class=\"kadence-post-image-inner-intrisic\"><a href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/Infographic_Ticket_Automation.pdf\" class=\"kadence-post-image-inner-wrap\"><img loading=\"lazy\" decoding=\"async\" width=\"741\" height=\"265\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Screen-Shot-2019-06-18-at-1.12.50-PM1.png\" class=\"attachment-large size-large wp-post-image\" alt=\"Answerbot screenshot\" 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class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-Top kt-feat-image-mobile-align-top\"><div class=\"kadence-post-image\"><div class=\"kadence-post-image-intrisic kt-image-ratio-nocrop\" style=\"padding-bottom:55.338541666667%\"><div class=\"kadence-post-image-inner-intrisic\"><a href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/HELP_Async_Infographic.pdf\" class=\"kadence-post-image-inner-wrap\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"425\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_Resources_resize_what-era-infographic.png\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_Resources_resize_what-era-infographic.png 768w, 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class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-Top kt-feat-image-mobile-align-top\"><div class=\"kadence-post-image\"><div class=\"kadence-post-image-intrisic kt-image-ratio-nocrop\" style=\"padding-bottom:43.25%\"><div class=\"kadence-post-image-inner-intrisic\"><a href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/Helpshift_DF17_Infographic.pdf\" class=\"kadence-post-image-inner-wrap\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"346\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/When-We-Love-Chatbots-e1517603413494.png\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/When-We-Love-Chatbots-e1517603413494.png 800w, 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class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-Top kt-feat-image-mobile-align-top\"><div class=\"kadence-post-image\"><div class=\"kadence-post-image-intrisic kt-image-ratio-nocrop\" style=\"padding-bottom:58.75%\"><div class=\"kadence-post-image-inner-intrisic\"><a href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/HS-Cheatsheet-3.pdf\" class=\"kadence-post-image-inner-wrap\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"470\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Customer-Service-Acronym-Cheat-Sheet-e1517603578124.png\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Customer-Service-Acronym-Cheat-Sheet-e1517603578124.png 800w, 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class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-Top kt-feat-image-mobile-align-top\"><div class=\"kadence-post-image\"><div class=\"kadence-post-image-intrisic kt-image-ratio-nocrop\" style=\"padding-bottom:55.338541666667%\"><div class=\"kadence-post-image-inner-intrisic\"><a href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/FINAL-MS-Infograph.pdf\" class=\"kadence-post-image-inner-wrap\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"425\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_Resources_Resize_How-to-deliver-5-days-infographic.png\" class=\"attachment-large size-large wp-post-image\" alt=\"\" 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class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-Top kt-feat-image-mobile-align-top\"><div class=\"kadence-post-image\"><div class=\"kadence-post-image-intrisic kt-image-ratio-nocrop\" style=\"padding-bottom:56.8%\"><div class=\"kadence-post-image-inner-intrisic\"><a href=\"https:\/\/www.helpshift.com\/resource\/why-helpshift-is-the-best-crm-for-foxnext-games-marvel-strike-force\/\" class=\"kadence-post-image-inner-wrap\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"568\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/msf.png\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/msf.png 1000w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/msf-300x170.png 300w, 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class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-Top kt-feat-image-mobile-align-top\"><div class=\"kadence-post-image\"><div class=\"kadence-post-image-intrisic kt-image-ratio-nocrop\" style=\"padding-bottom:50.265674814028%\"><div class=\"kadence-post-image-inner-intrisic\"><a href=\"https:\/\/www.helpshift.com\/resource\/vca-care-club-helpshift-connecting-pet-owners-with-veterinarians-24-7\/\" class=\"kadence-post-image-inner-wrap\"><img loading=\"lazy\" decoding=\"async\" width=\"941\" height=\"473\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Screen-Shot-2018-09-21-at-10.24.33-AM.png\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Screen-Shot-2018-09-21-at-10.24.33-AM.png 941w, 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srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Screen-Shot-2018-07-25-at-10.49.44-AM1.png 846w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Screen-Shot-2018-07-25-at-10.49.44-AM1-300x154.png 300w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Screen-Shot-2018-07-25-at-10.49.44-AM1-768x395.png 768w\" sizes=\"(max-width: 846px) 100vw, 846px\" \/><\/a><\/div><\/div><\/div><div class=\"kt-blocks-post-grid-item-inner\"><header><h2 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/resource\/how-mobilityware-supports-25-million-players-with-helpshift-2\/\">How MobilityWare Supports 25 Million Players with Helpshift<\/a><\/h2><div class=\"kt-blocks-post-top-meta\"><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/resource\/how-mobilityware-supports-25-million-players-with-helpshift-2\/\">Read More<span 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