{"id":17,"date":"2022-02-22T18:44:19","date_gmt":"2022-02-22T18:44:19","guid":{"rendered":"https:\/\/www.helpshift.com\/?page_id=17"},"modified":"2022-08-05T10:30:57","modified_gmt":"2022-08-05T17:30:57","slug":"resources","status":"publish","type":"page","link":"https:\/\/www.helpshift.com\/resources\/","title":{"rendered":"Resources"},"content":{"rendered":"<style>#kt-layout-id_330b61-a4{margin-top:0px;margin-bottom:0px;}#kt-layout-id_330b61-a4 > .kt-row-column-wrap{z-index:10;position:relative;align-content:center;}:where(#kt-layout-id_330b61-a4 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:center;}#kt-layout-id_330b61-a4 > .kt-row-column-wrap{column-gap:80px;row-gap:var(--global-kb-gap-md, 2rem);max-width:729px;margin-left:auto;margin-right:auto;padding-top:var( --global-kb-row-default-top, 25px );padding-bottom:var( --global-kb-row-default-bottom, 25px );padding-top:100px;padding-bottom:100px;grid-template-columns:minmax(0, 1fr);}#kt-layout-id_330b61-a4 > .kt-row-layout-overlay{opacity:0.00;mix-blend-mode:color-burn;}#kt-layout-id_330b61-a4 > .kt-row-column-wrap{z-index:7;position:relative;}#kt-layout-id_330b61-a4 .kt-row-layout-bottom-sep{height:90px;}#kt-layout-id_330b61-a4 .kt-row-layout-bottom-sep svg{width:100%;}#kt-layout-id_330b61-a4 .kt-row-layout-bottom-sep svg{fill:#ffffff!important;}#kt-layout-id_330b61-a4 .kt-row-layout-top-sep{height:100px;}#kt-layout-id_330b61-a4 .kt-row-layout-top-sep svg{fill:#ffffff!important;}@media all and (max-width: 1024px){#kt-layout-id_330b61-a4 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 1024px){#kt-layout-id_330b61-a4 .kt-row-layout-bottom-sep{height:px;}}@media all and (max-width: 1024px){#kt-layout-id_330b61-a4 .kt-row-layout-bottom-sep svg{width:%;}}@media all and (max-width: 767px){#kt-layout-id_330b61-a4 > .kt-row-column-wrap{padding-top:120px;padding-bottom:110px;grid-template-columns:minmax(0, 1fr);}#kt-layout-id_330b61-a4 .kt-row-layout-bottom-sep{height:40px;}#kt-layout-id_330b61-a4 .kt-row-layout-bottom-sep svg{width:100%;}}<\/style>\n<div class=\"wp-block-kadence-rowlayout alignnone products-hero\"><div id=\"kt-layout-id_330b61-a4\" class=\"kt-row-layout-inner kt-layout-id_330b61-a4\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-gutter-widest kt-v-gutter-default kt-row-valign-middle kt-row-layout-equal kt-tab-layout-inherit kt-m-colapse-left-to-right kt-mobile-layout-row\"><style>.kadence-column_fe6132-8e > .kt-inside-inner-col{border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;}.kadence-column_fe6132-8e > .kt-inside-inner-col,.kadence-column_fe6132-8e > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column_fe6132-8e > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_fe6132-8e > .kt-inside-inner-col{flex-direction:column;}.kadence-column_fe6132-8e > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column_fe6132-8e > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_fe6132-8e{text-align:left;}.kadence-column_fe6132-8e{position:relative;}@media all and (max-width: 1024px){.kadence-column_fe6132-8e > .kt-inside-inner-col{flex-direction:column;}}@media all and (max-width: 767px){.kadence-column_fe6132-8e > .kt-inside-inner-col{flex-direction:column;}}<\/style>\n<div class=\"wp-block-kadence-column inner-column-1 kadence-column_fe6132-8e\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading_63e831-75, .wp-block-kadence-advancedheading.kt-adv-heading_63e831-75[data-kb-block=\"kb-adv-heading_63e831-75\"]{text-align:center;font-size:50px;line-height:1.1em;font-weight:700;font-style:normal;font-family:Lato;letter-spacing:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_63e831-75 mark, .wp-block-kadence-advancedheading.kt-adv-heading_63e831-75[data-kb-block=\"kb-adv-heading_63e831-75\"] mark{font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading_63e831-75, .wp-block-kadence-advancedheading.kt-adv-heading_63e831-75[data-kb-block=\"kb-adv-heading_63e831-75\"]{font-size:45px;line-height:1.1em;}}<\/style>\n<h2 class=\"kt-adv-heading_63e831-75 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_63e831-75\">Customer Service Resources<\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading_3acb8f-3c, .wp-block-kadence-advancedheading.kt-adv-heading_3acb8f-3c[data-kb-block=\"kb-adv-heading_3acb8f-3c\"]{text-align:center;font-size:22px;line-height:1.3em;font-weight:400;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading_3acb8f-3c mark, .wp-block-kadence-advancedheading.kt-adv-heading_3acb8f-3c[data-kb-block=\"kb-adv-heading_3acb8f-3c\"] mark{font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<p class=\"kt-adv-heading_3acb8f-3c wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_3acb8f-3c\">Expertly crafted whitepapers, ebooks, case studies, videos, analyst reports, and on-demand webinars<\/p>\n<\/div><\/div>\n<\/div><div class=\"kt-row-layout-bottom-sep kt-row-sep-type-crvli\"><svg style=\"fill:#ffffff\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\"><path d=\"M1000,0c0,0 -420.987,98 -650,98c-229.013,0 -350,-98 -350,-98l0,100l1000,0l0,-100Z\"><\/path><\/svg><\/div><\/div><\/div>\n\n\n<style>#kt-layout-id_6b48a4-8d > .kt-row-column-wrap{align-content:start;}:where(#kt-layout-id_6b48a4-8d > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}#kt-layout-id_6b48a4-8d > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:var( --global-kb-row-default-top, 25px );padding-bottom:var( --global-kb-row-default-bottom, 25px );padding-top:75px;padding-bottom:100px;grid-template-columns:minmax(0, 1fr);}#kt-layout-id_6b48a4-8d > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){#kt-layout-id_6b48a4-8d > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){#kt-layout-id_6b48a4-8d > .kt-row-column-wrap{padding-top:60px;grid-template-columns:minmax(0, 1fr);}}<\/style>\n<div class=\"wp-block-kadence-rowlayout alignnone\"><div id=\"kt-layout-id_6b48a4-8d\" class=\"kt-row-layout-inner kt-row-has-bg kt-layout-id_6b48a4-8d has-theme-palette-8-background-color\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-gutter-default kt-v-gutter-default kt-row-valign-top kt-row-layout-equal kt-tab-layout-inherit kt-m-colapse-left-to-right kt-mobile-layout-row kb-theme-content-width\"><style>.kadence-column_37b787-d5 > .kt-inside-inner-col{border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;}.kadence-column_37b787-d5 > .kt-inside-inner-col,.kadence-column_37b787-d5 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column_37b787-d5 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_37b787-d5 > .kt-inside-inner-col{flex-direction:column;}.kadence-column_37b787-d5 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column_37b787-d5 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_37b787-d5{position:relative;}@media all and (max-width: 1024px){.kadence-column_37b787-d5 > 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0.2);}.kt-post-loop_a63592-61 .kt-blocks-post-grid-item .kt-blocks-post-grid-item-inner{padding-top:20px;padding-right:25px;padding-bottom:25px;padding-left:25px;}.kt-post-loop_a63592-61 .kt-blocks-post-grid-item .kt-blocks-post-grid-item-inner{text-align:center;}.kt-post-loop_a63592-61 .kt-blocks-post-grid-item .kt-blocks-post-top-meta{justify-content:center;}.kt-post-loop_a63592-61 .kt-blocks-post-grid-item header{padding-top:0px;padding-right:0px;padding-bottom:10px;padding-left:0px;margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.kt-post-loop_a63592-61 .kt-blocks-post-grid-item .kt-blocks-above-categories a{color:var(--global-palette4, #2D3748);}.kt-post-loop_a63592-61 .kt-blocks-post-grid-item .entry-title{padding-top:10px;padding-right:0px;padding-bottom:5px;padding-left:0px;margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;font-size:24px;line-height:30px;}.kt-post-loop_a63592-61 .kt-blocks-post-grid-item 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.kt-blocks-post-readmore{background-color:var(--global-palette9, #ffffff);border-color:var(--global-palette9, #ffffff);color:var(--global-palette1, #3182CE);padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:20px;margin-right:0px;margin-bottom:0px;margin-left:0px;font-weight:bold;}.kt-post-loop_a63592-61 .entry-content .kt-blocks-post-readmore:hover{color:var(--global-palette1, #3182CE);border-color:var(--global-palette9, #ffffff);background-color:var(--global-palette9, #ffffff);}.kt-post-loop_a63592-61 .kb-post-filter-container{text-align:center;}.kt-post-loop_a63592-61 .kb-filter-item{color:var(--global-palette2, #2B6CB0);border-top-width:0px;border-right-width:0px;border-bottom-width:2px;border-left-width:0px;padding-top:5px;padding-right:8px;padding-bottom:5px;padding-left:8px;margin-top:0px;margin-right:10px;margin-bottom:15px;margin-left:0px;}<\/style><div class=\"wp-block-kadence-postgrid kt-blocks-post-loop-block alignnone kt-post-loop_a63592-61 kt-post-grid-layout-masonry kb-filter-enabled\"><div class=\"kb-post-filter-container\"><button class=\"kb-filter-item is-active\" data-filter=\"*\">All<\/button><button class=\"kb-filter-item\" data-filter=\".kb-filter-370\">eBook<\/button><button class=\"kb-filter-item\" data-filter=\".kb-filter-371\">Infographic<\/button><button class=\"kb-filter-item\" data-filter=\".kb-filter-373\">Product Video<\/button><button class=\"kb-filter-item\" data-filter=\".kb-filter-377\">Whitepaper<\/button><\/div><div class=\"kt-post-grid-layout-masonry-wrap kt-post-grid-wrap kb-pro-masonry-init\" data-columns-xxl=\"3\" data-columns-xl=\"3\" data-columns-md=\"3\" data-columns-sm=\"2\" data-columns-xs=\"1\" data-columns-ss=\"1\"data-item-selector=\".kt-post-masonry-item\"><div class=\"kt-post-masonry-item kb-filter-370 post-30199 resource type-resource status-publish has-post-thumbnail hentry resource-category-ebook\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-Top kt-feat-image-mobile-align-top\"><div class=\"kadence-post-image\"><div class=\"kadence-post-image-intrisic kt-image-ratio-nocrop\" style=\"padding-bottom:51.953125%\"><div class=\"kadence-post-image-inner-intrisic\"><a href=\"https:\/\/get.helpshift.com\/2023-digital-support-benchmark-report\" class=\"kadence-post-image-inner-wrap\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"532\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2024\/02\/Screen-Shot-2024-02-12-at-8.39.40-PM-1024x532.png\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2024\/02\/Screen-Shot-2024-02-12-at-8.39.40-PM-1024x532.png 1024w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2024\/02\/Screen-Shot-2024-02-12-at-8.39.40-PM-300x156.png 300w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2024\/02\/Screen-Shot-2024-02-12-at-8.39.40-PM-768x399.png 768w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2024\/02\/Screen-Shot-2024-02-12-at-8.39.40-PM-1536x798.png 1536w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2024\/02\/Screen-Shot-2024-02-12-at-8.39.40-PM.png 1624w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/div><\/div><\/div><div class=\"kt-blocks-post-grid-item-inner\"><header><h2 class=\"entry-title\"><a href=\"https:\/\/get.helpshift.com\/2023-digital-support-benchmark-report\" target=\"_blank\" rel=\"noopener\">The 2023 Digital Support Benchmark Report<\/a><\/h2><div class=\"kt-blocks-post-top-meta\"><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/get.helpshift.com\/2023-digital-support-benchmark-report\" target=\"_blank\" rel=\"noopener\">Read More<span class=\"screen-reader-text\"> The 2023 Digital Support Benchmark Report<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item kb-filter-370 post-29653 resource type-resource status-publish has-post-thumbnail hentry resource-category-ebook\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-Top kt-feat-image-mobile-align-top\"><div class=\"kadence-post-image\"><div class=\"kadence-post-image-intrisic kt-image-ratio-nocrop\" style=\"padding-bottom:56.25%\"><div class=\"kadence-post-image-inner-intrisic\"><a href=\"https:\/\/get.helpshift.com\/2023-state-of-player-support-in-console-games\" class=\"kadence-post-image-inner-wrap\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2023\/11\/Helpshift-2023-State-of-Player-Support-in-Console-Games-1024x576.png\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2023\/11\/Helpshift-2023-State-of-Player-Support-in-Console-Games-1024x576.png 1024w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2023\/11\/Helpshift-2023-State-of-Player-Support-in-Console-Games-300x169.png 300w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2023\/11\/Helpshift-2023-State-of-Player-Support-in-Console-Games-768x432.png 768w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2023\/11\/Helpshift-2023-State-of-Player-Support-in-Console-Games-1536x864.png 1536w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2023\/11\/Helpshift-2023-State-of-Player-Support-in-Console-Games.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/div><\/div><\/div><div class=\"kt-blocks-post-grid-item-inner\"><header><h2 class=\"entry-title\"><a href=\"https:\/\/get.helpshift.com\/2023-state-of-player-support-in-console-games\" target=\"_blank\" rel=\"noopener\">2023 State of Player Support in Console Games<\/a><\/h2><div class=\"kt-blocks-post-top-meta\"><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/get.helpshift.com\/2023-state-of-player-support-in-console-games\" target=\"_blank\" rel=\"noopener\">Read More<span class=\"screen-reader-text\"> 2023 State of Player Support in Console Games<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item kb-filter-373 post-28118 resource type-resource status-publish has-post-thumbnail hentry 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https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/Screen-Shot-2023-01-18-at-1.44.54-PM-768x431.png 768w\" sizes=\"(max-width: 956px) 100vw, 956px\" \/><\/a><\/div><\/div><\/div><div class=\"kt-blocks-post-grid-item-inner\"><header><h2 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2023\/01\/HelpShift_V5-1.mp4\">[VIDEO] Introduction to Helpshift<\/a><\/h2><div class=\"kt-blocks-post-top-meta\"><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2023\/01\/HelpShift_V5-1.mp4\">Read More<span class=\"screen-reader-text\"> [VIDEO] Introduction to Helpshift<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item kb-filter-370 post-27768 resource type-resource status-publish has-post-thumbnail hentry resource-category-ebook\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-Top kt-feat-image-mobile-align-top\"><div class=\"kadence-post-image\"><div class=\"kadence-post-image-intrisic kt-image-ratio-nocrop\" style=\"padding-bottom:56.54296875%\"><div class=\"kadence-post-image-inner-intrisic\"><a href=\"https:\/\/get.helpshift.com\/2022-digital-support-benchmark-report\" class=\"kadence-post-image-inner-wrap\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"579\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/11\/Screen-Shot-2022-11-15-at-3.07.17-PM-1024x579.png\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/11\/Screen-Shot-2022-11-15-at-3.07.17-PM-1024x579.png 1024w, 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src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/09\/Screen-Shot-2022-09-08-at-3.52.43-PM.png\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/09\/Screen-Shot-2022-09-08-at-3.52.43-PM.png 652w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/09\/Screen-Shot-2022-09-08-at-3.52.43-PM-300x179.png 300w\" sizes=\"(max-width: 652px) 100vw, 652px\" \/><\/a><\/div><\/div><\/div><div class=\"kt-blocks-post-grid-item-inner\"><header><h2 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/09\/Onepager_KantanAI.pdf\">[ONE PAGER] KantanAI + Helpshift<\/a><\/h2><div class=\"kt-blocks-post-top-meta\"><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/09\/Onepager_KantanAI.pdf\">Read More<span class=\"screen-reader-text\"> [ONE PAGER] KantanAI + Helpshift<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item kb-filter-370 post-20232 resource type-resource status-publish has-post-thumbnail hentry resource-category-ebook\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-Top kt-feat-image-mobile-align-top\"><div class=\"kadence-post-image\"><div class=\"kadence-post-image-intrisic kt-image-ratio-nocrop\" style=\"padding-bottom:52.594810379242%\"><div class=\"kadence-post-image-inner-intrisic\"><a href=\"https:\/\/get.helpshift.com\/content-ebook-the-modern-in-app-support-journey\" class=\"kadence-post-image-inner-wrap\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1002\" height=\"527\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/imageedit_6_3053823106.png\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/imageedit_6_3053823106.png 1002w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/imageedit_6_3053823106-300x158.png 300w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/imageedit_6_3053823106-768x404.png 768w\" sizes=\"(max-width: 1002px) 100vw, 1002px\" \/><\/a><\/div><\/div><\/div><div class=\"kt-blocks-post-grid-item-inner\"><header><h2 class=\"entry-title\"><a href=\"https:\/\/get.helpshift.com\/content-ebook-the-modern-in-app-support-journey\" target=\"_blank\" rel=\"noopener\">The Modern In-App Support Journey eBook<\/a><\/h2><div class=\"kt-blocks-post-top-meta\"><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" 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href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/Elevating-the-Player-Experience-One-Pager.pdf\" class=\"kadence-post-image-inner-wrap\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"548\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Screen-Shot-2021-01-22-at-4.03.04-PM-1024x548.png\" class=\"attachment-large size-large wp-post-image\" alt=\"Elevating the Player Experience\" srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Screen-Shot-2021-01-22-at-4.03.04-PM-1024x548.png 1024w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Screen-Shot-2021-01-22-at-4.03.04-PM-300x161.png 300w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Screen-Shot-2021-01-22-at-4.03.04-PM-768x411.png 768w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Screen-Shot-2021-01-22-at-4.03.04-PM-1536x823.png 1536w, 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class=\"kt-post-masonry-item kb-filter-371 post-20225 resource type-resource status-publish has-post-thumbnail hentry resource-category-infographic\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-Top kt-feat-image-mobile-align-top\"><div class=\"kadence-post-image\"><div class=\"kadence-post-image-intrisic kt-image-ratio-nocrop\" style=\"padding-bottom:52.5390625%\"><div class=\"kadence-post-image-inner-intrisic\"><a href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/Re-defining-Support-for-Mobile-Apps-One-Pager.pdf\" class=\"kadence-post-image-inner-wrap\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"538\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Screen-Shot-2021-01-22-at-4.10.48-PM-1024x538.png\" class=\"attachment-large size-large wp-post-image\" alt=\"Re-defining Support for Mobile Apps\" srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Screen-Shot-2021-01-22-at-4.10.48-PM-1024x538.png 1024w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Screen-Shot-2021-01-22-at-4.10.48-PM-300x158.png 300w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Screen-Shot-2021-01-22-at-4.10.48-PM-768x404.png 768w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Screen-Shot-2021-01-22-at-4.10.48-PM-1536x808.png 1536w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Screen-Shot-2021-01-22-at-4.10.48-PM.png 1632w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/div><\/div><\/div><div class=\"kt-blocks-post-grid-item-inner\"><header><h2 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/Re-defining-Support-for-Mobile-Apps-One-Pager.pdf\">Re-defining Support for Mobile Apps<\/a><\/h2><div class=\"kt-blocks-post-top-meta\"><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/Re-defining-Support-for-Mobile-Apps-One-Pager.pdf\">Read More<span class=\"screen-reader-text\"> Re-defining Support for Mobile Apps<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item kb-filter-371 post-20188 resource type-resource status-publish has-post-thumbnail hentry resource-category-infographic\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-Top kt-feat-image-mobile-align-top\"><div class=\"kadence-post-image\"><div class=\"kadence-post-image-intrisic kt-image-ratio-nocrop\" style=\"padding-bottom:49.813200498132%\"><div class=\"kadence-post-image-inner-intrisic\"><a href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/2020_Gaming_Benchmark_Report_Infographic.pdf\" class=\"kadence-post-image-inner-wrap\"><img loading=\"lazy\" decoding=\"async\" width=\"803\" height=\"400\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_Player-Support-Infographic_Social-Share_L2R1.png\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_Player-Support-Infographic_Social-Share_L2R1.png 803w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_Player-Support-Infographic_Social-Share_L2R1-300x149.png 300w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_Player-Support-Infographic_Social-Share_L2R1-768x383.png 768w\" sizes=\"(max-width: 803px) 100vw, 803px\" \/><\/a><\/div><\/div><\/div><div class=\"kt-blocks-post-grid-item-inner\"><header><h2 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/2020_Gaming_Benchmark_Report_Infographic.pdf\">Player Support Benchmark<\/a><\/h2><div class=\"kt-blocks-post-top-meta\"><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/2020_Gaming_Benchmark_Report_Infographic.pdf\">Read More<span class=\"screen-reader-text\"> Player Support Benchmark<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item kb-filter-377 post-20169 resource type-resource status-publish has-post-thumbnail hentry resource-category-whitepaper\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-Top kt-feat-image-mobile-align-top\"><div class=\"kadence-post-image\"><div class=\"kadence-post-image-intrisic kt-image-ratio-nocrop\" style=\"padding-bottom:55.338541666667%\"><div class=\"kadence-post-image-inner-intrisic\"><a href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/CCW_Opportunities_For_CX_Automation_Report.pdf\" class=\"kadence-post-image-inner-wrap\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"425\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_CCW_Promo_Web_Images_768x425_L1R1.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_CCW_Promo_Web_Images_768x425_L1R1.jpg 768w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_CCW_Promo_Web_Images_768x425_L1R1-300x166.jpg 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><\/a><\/div><\/div><\/div><div class=\"kt-blocks-post-grid-item-inner\"><header><h2 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/CCW_Opportunities_For_CX_Automation_Report.pdf\">Opportunities for CX Automation<\/a><\/h2><div class=\"kt-blocks-post-top-meta\"><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/CCW_Opportunities_For_CX_Automation_Report.pdf\">Read More<span class=\"screen-reader-text\"> Opportunities for CX Automation<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item kb-filter-377 post-20162 resource type-resource status-publish has-post-thumbnail hentry resource-category-whitepaper\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-Top kt-feat-image-mobile-align-top\"><div class=\"kadence-post-image\"><div class=\"kadence-post-image-intrisic kt-image-ratio-nocrop\" style=\"padding-bottom:55.338541666667%\"><div class=\"kadence-post-image-inner-intrisic\"><a href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/Forrester_Wave_digital_first_customer_service_solution_Q2_2020.pdf\" class=\"kadence-post-image-inner-wrap\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"425\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_Forrester-New-Wave_Web-Image_768x425_L1R4.jpg\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_Forrester-New-Wave_Web-Image_768x425_L1R4.jpg 768w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_Forrester-New-Wave_Web-Image_768x425_L1R4-300x166.jpg 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><\/a><\/div><\/div><\/div><div class=\"kt-blocks-post-grid-item-inner\"><header><h2 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/Forrester_Wave_digital_first_customer_service_solution_Q2_2020.pdf\">Forrester New Wave: Digital-First Customer Service Solutions, Q2 2020<\/a><\/h2><div class=\"kt-blocks-post-top-meta\"><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/Forrester_Wave_digital_first_customer_service_solution_Q2_2020.pdf\">Read More<span class=\"screen-reader-text\"> Forrester New Wave: Digital-First Customer Service Solutions, Q2 2020<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item kb-filter-371 post-20121 resource type-resource status-publish has-post-thumbnail hentry resource-category-infographic\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-Top kt-feat-image-mobile-align-top\"><div class=\"kadence-post-image\"><div class=\"kadence-post-image-intrisic kt-image-ratio-nocrop\" style=\"padding-bottom:55.396618985696%\"><div class=\"kadence-post-image-inner-intrisic\"><a href=\"https:\/\/20926581.fs1.hubspotusercontent-na1.net\/hubfs\/20926581\/HELP_Report_Infographic_P1R1-1.pdf\" class=\"kadence-post-image-inner-wrap\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"769\" height=\"426\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_Infographic_Content_Tile_L2R1.png\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_Infographic_Content_Tile_L2R1.png 769w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_Infographic_Content_Tile_L2R1-300x166.png 300w\" sizes=\"(max-width: 769px) 100vw, 769px\" \/><\/a><\/div><\/div><\/div><div class=\"kt-blocks-post-grid-item-inner\"><header><h2 class=\"entry-title\"><a href=\"https:\/\/20926581.fs1.hubspotusercontent-na1.net\/hubfs\/20926581\/HELP_Report_Infographic_P1R1-1.pdf\" target=\"_blank\" rel=\"noopener\">The State of Customer Service Automation<\/a><\/h2><div class=\"kt-blocks-post-top-meta\"><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/20926581.fs1.hubspotusercontent-na1.net\/hubfs\/20926581\/HELP_Report_Infographic_P1R1-1.pdf\" target=\"_blank\" rel=\"noopener\">Read More<span class=\"screen-reader-text\"> The State of Customer Service Automation<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item kb-filter-377 post-20105 resource type-resource status-publish has-post-thumbnail hentry resource-category-whitepaper\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-Top kt-feat-image-mobile-align-top\"><div class=\"kadence-post-image\"><div class=\"kadence-post-image-intrisic kt-image-ratio-nocrop\" style=\"padding-bottom:55.338541666667%\"><div class=\"kadence-post-image-inner-intrisic\"><a href=\"https:\/\/get.helpshift.com\/2019-state-of-customer-service-automation\" class=\"kadence-post-image-inner-wrap\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"425\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_State-of-Automation_Resource_Tile_L1R1-1.png\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_State-of-Automation_Resource_Tile_L1R1-1.png 768w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_State-of-Automation_Resource_Tile_L1R1-1-300x166.png 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><\/a><\/div><\/div><\/div><div class=\"kt-blocks-post-grid-item-inner\"><header><h2 class=\"entry-title\"><a href=\"https:\/\/get.helpshift.com\/2019-state-of-customer-service-automation\" target=\"_blank\" rel=\"noopener\">The State of Customer Service Automation Report<\/a><\/h2><div class=\"kt-blocks-post-top-meta\"><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/get.helpshift.com\/2019-state-of-customer-service-automation\" target=\"_blank\" rel=\"noopener\">Read More<span class=\"screen-reader-text\"> The State of Customer Service Automation Report<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item kb-filter-370 post-20096 resource type-resource status-publish has-post-thumbnail hentry resource-category-ebook\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-Top kt-feat-image-mobile-align-top\"><div class=\"kadence-post-image\"><div class=\"kadence-post-image-intrisic kt-image-ratio-nocrop\" style=\"padding-bottom:48.4375%\"><div class=\"kadence-post-image-inner-intrisic\"><a href=\"https:\/\/get.helpshift.com\/ebook-the-ultimate-guide-to-digital-first-customer-service\" class=\"kadence-post-image-inner-wrap\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"496\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Banner_Ultimate-Guide_LP_Framed_1213x587-1024x496.png\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Banner_Ultimate-Guide_LP_Framed_1213x587-1024x496.png 1024w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Banner_Ultimate-Guide_LP_Framed_1213x587-300x145.png 300w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Banner_Ultimate-Guide_LP_Framed_1213x587-768x372.png 768w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Banner_Ultimate-Guide_LP_Framed_1213x587.png 1213w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/div><\/div><\/div><div class=\"kt-blocks-post-grid-item-inner\"><header><h2 class=\"entry-title\"><a href=\"https:\/\/get.helpshift.com\/ebook-the-ultimate-guide-to-digital-first-customer-service\" target=\"_blank\" rel=\"noopener\">Ultimate Guide to Digital-First Customer Service<\/a><\/h2><div class=\"kt-blocks-post-top-meta\"><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/get.helpshift.com\/ebook-the-ultimate-guide-to-digital-first-customer-service\" target=\"_blank\" rel=\"noopener\">Read More<span class=\"screen-reader-text\"> Ultimate Guide to Digital-First Customer Service<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item kb-filter-371 post-19985 resource type-resource status-publish has-post-thumbnail hentry resource-category-infographic\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-Top kt-feat-image-mobile-align-top\"><div class=\"kadence-post-image\"><div class=\"kadence-post-image-intrisic 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href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/FINAL-MS-Infograph.pdf\">How to Deliver a 5 Star App and Ship in 5 Days<\/a><\/h2><div class=\"kt-blocks-post-top-meta\"><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/FINAL-MS-Infograph.pdf\">Read More<span class=\"screen-reader-text\"> How to Deliver a 5 Star App and Ship in 5 Days<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item kb-filter-371 post-19988 resource type-resource status-publish has-post-thumbnail hentry resource-category-infographic\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-Top kt-feat-image-mobile-align-top\"><div class=\"kadence-post-image\"><div class=\"kadence-post-image-intrisic kt-image-ratio-nocrop\" style=\"padding-bottom:46.75%\"><div class=\"kadence-post-image-inner-intrisic\"><a href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/app-infograph-short-sales.pdf\" class=\"kadence-post-image-inner-wrap\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"374\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/3-Reasons-Mobile-CustServ-Matters-e1517603907589.png\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/3-Reasons-Mobile-CustServ-Matters-e1517603907589.png 800w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/3-Reasons-Mobile-CustServ-Matters-e1517603907589-300x140.png 300w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/3-Reasons-Mobile-CustServ-Matters-e1517603907589-768x359.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/a><\/div><\/div><\/div><div class=\"kt-blocks-post-grid-item-inner\"><header><h2 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/app-infograph-short-sales.pdf\">3 Reasons Mobile #CustServ Matters for Your Bottom Line<\/a><\/h2><div class=\"kt-blocks-post-top-meta\"><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/app-infograph-short-sales.pdf\">Read More<span class=\"screen-reader-text\"> 3 Reasons Mobile #CustServ Matters for Your Bottom Line<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item kb-filter-371 post-19992 resource type-resource status-publish has-post-thumbnail hentry resource-category-infographic\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-Top kt-feat-image-mobile-align-top\"><div class=\"kadence-post-image\"><div class=\"kadence-post-image-intrisic kt-image-ratio-nocrop\" style=\"padding-bottom:58.75%\"><div class=\"kadence-post-image-inner-intrisic\"><a href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/HS-Cheatsheet-3.pdf\" class=\"kadence-post-image-inner-wrap\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"470\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Customer-Service-Acronym-Cheat-Sheet-e1517603578124.png\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Customer-Service-Acronym-Cheat-Sheet-e1517603578124.png 800w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Customer-Service-Acronym-Cheat-Sheet-e1517603578124-300x176.png 300w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Customer-Service-Acronym-Cheat-Sheet-e1517603578124-768x451.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/a><\/div><\/div><\/div><div class=\"kt-blocks-post-grid-item-inner\"><header><h2 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/HS-Cheatsheet-3.pdf\">Customer Service Acronym Cheat Sheet<\/a><\/h2><div class=\"kt-blocks-post-top-meta\"><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/HS-Cheatsheet-3.pdf\">Read More<span class=\"screen-reader-text\"> Customer Service Acronym Cheat Sheet<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item kb-filter-371 post-19994 resource type-resource status-publish has-post-thumbnail hentry resource-category-infographic\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-Top kt-feat-image-mobile-align-top\"><div class=\"kadence-post-image\"><div class=\"kadence-post-image-intrisic kt-image-ratio-nocrop\" style=\"padding-bottom:43.25%\"><div class=\"kadence-post-image-inner-intrisic\"><a href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/Helpshift_DF17_Infographic.pdf\" class=\"kadence-post-image-inner-wrap\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"346\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/When-We-Love-Chatbots-e1517603413494.png\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/When-We-Love-Chatbots-e1517603413494.png 800w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/When-We-Love-Chatbots-e1517603413494-300x130.png 300w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/When-We-Love-Chatbots-e1517603413494-768x332.png 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/a><\/div><\/div><\/div><div class=\"kt-blocks-post-grid-item-inner\"><header><h2 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/Helpshift_DF17_Infographic.pdf\">When We Love Chatbots<\/a><\/h2><div class=\"kt-blocks-post-top-meta\"><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/Helpshift_DF17_Infographic.pdf\">Read More<span class=\"screen-reader-text\"> When We Love Chatbots<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item kb-filter-371 post-19996 resource type-resource status-publish has-post-thumbnail hentry resource-category-infographic\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-Top kt-feat-image-mobile-align-top\"><div class=\"kadence-post-image\"><div class=\"kadence-post-image-intrisic kt-image-ratio-nocrop\" style=\"padding-bottom:55.338541666667%\"><div class=\"kadence-post-image-inner-intrisic\"><a href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/11\/Infographic_AI_Prevalence.pdf\" class=\"kadence-post-image-inner-wrap\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"425\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_Resources_Resize_how-many-times-ai-infographic.png\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_Resources_Resize_how-many-times-ai-infographic.png 768w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_Resources_Resize_how-many-times-ai-infographic-300x166.png 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><\/a><\/div><\/div><\/div><div class=\"kt-blocks-post-grid-item-inner\"><header><h2 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/11\/Infographic_AI_Prevalence.pdf\">How Many Times Have You Used AI Today?<\/a><\/h2><div class=\"kt-blocks-post-top-meta\"><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/11\/Infographic_AI_Prevalence.pdf\">Read More<span class=\"screen-reader-text\"> How Many Times Have You Used AI Today?<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item kb-filter-371 post-19999 resource type-resource status-publish has-post-thumbnail hentry resource-category-infographic\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-Top kt-feat-image-mobile-align-top\"><div class=\"kadence-post-image\"><div class=\"kadence-post-image-intrisic kt-image-ratio-nocrop\" style=\"padding-bottom:48.828125%\"><div class=\"kadence-post-image-inner-intrisic\"><a href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/Infographic_messaging_1000x4783.pdf\" class=\"kadence-post-image-inner-wrap\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"500\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Screen-Shot-2018-07-30-at-10.44.37-AM-1024x500.png\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Screen-Shot-2018-07-30-at-10.44.37-AM-1024x500.png 1024w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Screen-Shot-2018-07-30-at-10.44.37-AM-300x147.png 300w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Screen-Shot-2018-07-30-at-10.44.37-AM-768x375.png 768w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Screen-Shot-2018-07-30-at-10.44.37-AM-1536x751.png 1536w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Screen-Shot-2018-07-30-at-10.44.37-AM.png 1592w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/div><\/div><\/div><div class=\"kt-blocks-post-grid-item-inner\"><header><h2 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/Infographic_messaging_1000x4783.pdf\">6 Steps to Get Started with Messaging-Based Customer Service<\/a><\/h2><div class=\"kt-blocks-post-top-meta\"><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/Infographic_messaging_1000x4783.pdf\">Read More<span class=\"screen-reader-text\"> 6 Steps to Get Started with Messaging-Based Customer Service<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item kb-filter-371 post-20001 resource type-resource status-publish has-post-thumbnail hentry resource-category-infographic\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-Top kt-feat-image-mobile-align-top\"><div class=\"kadence-post-image\"><div class=\"kadence-post-image-intrisic kt-image-ratio-nocrop\" style=\"padding-bottom:55.338541666667%\"><div class=\"kadence-post-image-inner-intrisic\"><a href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/HELP_Async_Infographic.pdf\" class=\"kadence-post-image-inner-wrap\"><img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"425\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_Resources_resize_what-era-infographic.png\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_Resources_resize_what-era-infographic.png 768w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/HELP_Resources_resize_what-era-infographic-300x166.png 300w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/><\/a><\/div><\/div><\/div><div class=\"kt-blocks-post-grid-item-inner\"><header><h2 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/HELP_Async_Infographic.pdf\">What Era is Your Customer Service Living in?<\/a><\/h2><div class=\"kt-blocks-post-top-meta\"><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/HELP_Async_Infographic.pdf\">Read More<span class=\"screen-reader-text\"> What Era is Your Customer Service Living in?<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item kb-filter-371 post-20004 resource type-resource status-publish has-post-thumbnail hentry resource-category-infographic\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-Top kt-feat-image-mobile-align-top\"><div class=\"kadence-post-image\"><div class=\"kadence-post-image-intrisic kt-image-ratio-nocrop\" style=\"padding-bottom:35.762483130904%\"><div class=\"kadence-post-image-inner-intrisic\"><a href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/Infographic_Ticket_Automation.pdf\" class=\"kadence-post-image-inner-wrap\"><img loading=\"lazy\" decoding=\"async\" width=\"741\" height=\"265\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Screen-Shot-2019-06-18-at-1.12.50-PM1.png\" class=\"attachment-large size-large wp-post-image\" alt=\"Answerbot screenshot\" srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Screen-Shot-2019-06-18-at-1.12.50-PM1.png 741w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/Screen-Shot-2019-06-18-at-1.12.50-PM1-300x107.png 300w\" sizes=\"(max-width: 741px) 100vw, 741px\" \/><\/a><\/div><\/div><\/div><div class=\"kt-blocks-post-grid-item-inner\"><header><h2 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/Infographic_Ticket_Automation.pdf\">Ticket Automation and Escalation in Practice<\/a><\/h2><div class=\"kt-blocks-post-top-meta\"><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/Infographic_Ticket_Automation.pdf\">Read More<span class=\"screen-reader-text\"> Ticket Automation and Escalation in Practice<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div 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