{"id":29532,"date":"2022-02-22T18:44:42","date_gmt":"2022-02-23T02:44:42","guid":{"rendered":"https:\/\/www.helpshift.com\/?page_id=29532"},"modified":"2023-10-16T12:54:18","modified_gmt":"2023-10-16T19:54:18","slug":"self-service","status":"publish","type":"page","link":"https:\/\/www.helpshift.com\/products\/self-service\/","title":{"rendered":"Self-Service Experience"},"content":{"rendered":"<style>.kb-row-layout-wrap.wp-block-kadence-rowlayout.kb-row-layout-id29532_d10418-20{margin-top:0px;margin-bottom:0px;}.kb-row-layout-id29532_d10418-20 > .kt-row-column-wrap{align-content:center;}:where(.kb-row-layout-id29532_d10418-20 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:center;}.kb-row-layout-id29532_d10418-20 > .kt-row-column-wrap{column-gap:80px;row-gap:var(--global-kb-gap-md, 2rem);max-width:1150px;margin-left:auto;margin-right:auto;padding-top:100px;padding-bottom:100px;grid-template-columns:minmax(0, calc(50% - ((80px * 1 )\/2))) minmax(0, calc(50% - ((80px * 1 )\/2)));}.kb-row-layout-id29532_d10418-20 > .kt-row-layout-overlay{opacity:0.00;mix-blend-mode:color-burn;}.kb-row-layout-id29532_d10418-20{z-index:7;position:relative;}.kb-row-layout-id29532_d10418-20 .kt-row-layout-bottom-sep{height:90px;}.kb-row-layout-id29532_d10418-20 .kt-row-layout-bottom-sep svg{width:100%;}.kb-row-layout-id29532_d10418-20 .kt-row-layout-bottom-sep svg{fill:#ffffff!important;}.kb-row-layout-id29532_d10418-20 .kt-row-layout-top-sep{height:100px;}.kb-row-layout-id29532_d10418-20 .kt-row-layout-top-sep svg{fill:#ffffff!important;}@media all and (max-width: 1024px), only screen and (min-device-width: 1024px) and (max-device-width: 1366px) and (-webkit-min-device-pixel-ratio: 2) and (orientation: landscape) and (hover: none){.kb-row-layout-id29532_d10418-20{background-image:none !important;}}@media all and (max-width: 1024px), only screen and (min-device-width: 1024px) and (max-device-width: 1366px) and (-webkit-min-device-pixel-ratio: 2) and (orientation: landscape) and (hover: none){.kb-row-layout-id29532_d10418-20 [id*=\"jarallax-container-\"]{display:none !important;}}@media all and (max-width: 1024px){.kb-row-layout-id29532_d10418-20 > .kt-row-column-wrap{grid-template-columns:repeat(2, minmax(0, 1fr));}}@media all and (max-width: 1024px){.kb-row-layout-id29532_d10418-20 .kt-row-layout-bottom-sep{height:px;}}@media all and (max-width: 1024px){.kb-row-layout-id29532_d10418-20 .kt-row-layout-bottom-sep svg{width:%;}}@media all and (max-width: 767px){.kb-row-layout-id29532_d10418-20 > .kt-row-column-wrap{padding-top:120px;padding-bottom:110px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-wrap.wp-block-kadence-rowlayout.kb-row-layout-id29532_d10418-20{background-image:none !important;}.kb-row-layout-id29532_d10418-20 [id*=\"jarallax-container-\"]{display:none !important;}.kb-row-layout-id29532_d10418-20 .kt-row-layout-bottom-sep{height:40px;}.kb-row-layout-id29532_d10418-20 .kt-row-layout-bottom-sep svg{width:100%;}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id29532_d10418-20 alignnone products-hero bgimghero wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-middle\">\n<style>.kadence-column29532_a15be8-2d > .kt-inside-inner-col,.kadence-column29532_a15be8-2d > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29532_a15be8-2d > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29532_a15be8-2d > .kt-inside-inner-col{flex-direction:column;}.kadence-column29532_a15be8-2d > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29532_a15be8-2d > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29532_a15be8-2d{text-align:left;}.kadence-column29532_a15be8-2d{position:relative;}@media all and (max-width: 1024px){.kadence-column29532_a15be8-2d > .kt-inside-inner-col{flex-direction:column;}}@media all and (max-width: 767px){.kadence-column29532_a15be8-2d > .kt-inside-inner-col{flex-direction:column;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29532_a15be8-2d inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading29532_6e16a1-eb, .wp-block-kadence-advancedheading.kt-adv-heading29532_6e16a1-eb[data-kb-block=\"kb-adv-heading29532_6e16a1-eb\"]{margin-top:15px;margin-bottom:10px;font-size:22px;font-weight:700;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading29532_6e16a1-eb mark, .wp-block-kadence-advancedheading.kt-adv-heading29532_6e16a1-eb[data-kb-block=\"kb-adv-heading29532_6e16a1-eb\"] mark{font-weight:normal;font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<h1 class=\"kt-adv-heading29532_6e16a1-eb wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading29532_6e16a1-eb\">Self Service Experience<\/h1>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading29532_ea6a64-c4, .wp-block-kadence-advancedheading.kt-adv-heading29532_ea6a64-c4[data-kb-block=\"kb-adv-heading29532_ea6a64-c4\"]{margin-top:0px;margin-bottom:0px;text-align:left;font-size:50px;line-height:1.1em;font-weight:700;font-style:normal;font-family:Lato;letter-spacing:0px;}.wp-block-kadence-advancedheading.kt-adv-heading29532_ea6a64-c4 mark, .wp-block-kadence-advancedheading.kt-adv-heading29532_ea6a64-c4[data-kb-block=\"kb-adv-heading29532_ea6a64-c4\"] mark{font-weight:normal;font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading29532_ea6a64-c4, .wp-block-kadence-advancedheading.kt-adv-heading29532_ea6a64-c4[data-kb-block=\"kb-adv-heading29532_ea6a64-c4\"]{font-size:45px;line-height:1.1em;}}<\/style>\n<h2 class=\"kt-adv-heading29532_ea6a64-c4 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading29532_ea6a64-c4\">Self-Service should just work.<\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading29532_5cd306-b6, .wp-block-kadence-advancedheading.kt-adv-heading29532_5cd306-b6[data-kb-block=\"kb-adv-heading29532_5cd306-b6\"]{margin-bottom:30px;font-size:22px;line-height:1.3em;font-weight:400;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading29532_5cd306-b6 mark, .wp-block-kadence-advancedheading.kt-adv-heading29532_5cd306-b6[data-kb-block=\"kb-adv-heading29532_5cd306-b6\"] mark{font-weight:normal;font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<p class=\"kt-adv-heading29532_5cd306-b6 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading29532_5cd306-b6\">Empower users to solve common issues on their own, faster than ever with Helpshift\u2019s Self-Service Experience.<\/p>\n\n\n<style>.wp-block-kadence-advancedbtn.kb-btns29532_fb5bfb-67{gap:15px;justify-content:flex-start;align-items:center;}.kt-btns29532_fb5bfb-67 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns29532_fb5bfb-67\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn29532_777a85-21.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn29532_777a85-21.kb-button{color:#ffffff;background:#0c7554;font-size:17px;font-family:Lato;font-weight:700;border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;border-top:2px solid #0c7554;border-right:2px solid #0c7554;border-bottom:2px solid #0c7554;border-left:2px solid #0c7554;padding-top:12px;padding-right:35px;padding-bottom:12px;padding-left:35px;}.wp-block-kadence-advancedbtn .kb-btn29532_777a85-21.kb-button:hover{color:#ffffff;background:#000000;border-top-color:#000000;border-top-style:solid;border-right-color:#000000;border-right-style:solid;border-bottom-color:#000000;border-bottom-style:solid;border-left-color:#000000;border-left-style:solid;}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn29532_777a85-21.kb-button{border-top:2px solid #0c7554;border-right:2px solid #0c7554;border-bottom:2px solid #0c7554;border-left:2px solid #0c7554;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn29532_777a85-21.kb-button:hover{border-top-color:#000000;border-top-style:solid;border-right-color:#000000;border-right-style:solid;border-bottom-color:#000000;border-bottom-style:solid;border-left-color:#000000;border-left-style:solid;}}@media all and (max-width: 1024px){.kb-btn29532_777a85-21.kb-button .kb-svg-icon-wrap{display:block;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn29532_777a85-21.kb-button{border-top:2px solid #0c7554;border-right:2px solid #0c7554;border-bottom:2px solid #0c7554;border-left:2px solid #0c7554;}.wp-block-kadence-advancedbtn .kb-btn29532_777a85-21.kb-button:hover{border-top-color:#000000;border-top-style:solid;border-right-color:#000000;border-right-style:solid;border-bottom-color:#000000;border-bottom-style:solid;border-left-color:#000000;border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn29532_777a85-21 kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-outline kt-btn-has-text-true kt-btn-has-svg-false wp-block-kadence-singlebtn\" href=\"https:\/\/www.helpshift.com\/schedule-demo\/\"><span class=\"kt-btn-inner-text\">Request a demo<\/span><\/a><\/div>\n<\/div><\/div>\n\n\n<style>.kadence-column29532_621ed7-e9 > .kt-inside-inner-col,.kadence-column29532_621ed7-e9 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29532_621ed7-e9 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29532_621ed7-e9 > .kt-inside-inner-col{flex-direction:column;}.kadence-column29532_621ed7-e9 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29532_621ed7-e9 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29532_621ed7-e9{position:relative;}@media all and (max-width: 1024px){.kadence-column29532_621ed7-e9 > .kt-inside-inner-col{flex-direction:column;}}@media all and (max-width: 767px){.kadence-column29532_621ed7-e9 > .kt-inside-inner-col{flex-direction:column;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29532_621ed7-e9 inner-column-2\"><div class=\"kt-inside-inner-col\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/03\/HELP_Web_Self-Service.png\" alt=\"\" class=\"wp-image-17719\"\/><\/figure>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id29532_a37c8a-a7 > .kt-row-column-wrap{align-content:center;}:where(.kb-row-layout-id29532_a37c8a-a7 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:center;}.kb-row-layout-id29532_a37c8a-a7 > .kt-row-column-wrap{column-gap:80px;row-gap:var(--global-kb-gap-md, 2rem);max-width:1200px;margin-left:auto;margin-right:auto;padding-top:100px;padding-bottom:100px;grid-template-columns:minmax(0, calc(50% - ((80px * 1 )\/2))) minmax(0, calc(50% - ((80px * 1 )\/2)));}.kb-row-layout-id29532_a37c8a-a7{background-color:#96bcdd;}.kb-row-layout-id29532_a37c8a-a7 > .kt-row-layout-overlay{opacity:0.30;}.kb-row-layout-id29532_a37c8a-a7 .kt-row-layout-bottom-sep{height:70px;}.kb-row-layout-id29532_a37c8a-a7 .kt-row-layout-bottom-sep svg{width:120%;}.kb-row-layout-id29532_a37c8a-a7 .kt-row-layout-bottom-sep svg{fill:#e9e9eb!important;}@media all and (max-width: 1024px){.kb-row-layout-id29532_a37c8a-a7 > .kt-row-column-wrap{grid-template-columns:repeat(2, minmax(0, 1fr));}}@media all and (max-width: 1024px){.kb-row-layout-id29532_a37c8a-a7 .kt-row-layout-bottom-sep{height:px;}}@media all and (max-width: 1024px){.kb-row-layout-id29532_a37c8a-a7 .kt-row-layout-bottom-sep svg{width:%;}}@media all and (max-width: 767px){.kb-row-layout-id29532_a37c8a-a7 > .kt-row-column-wrap{padding-top:50px;padding-bottom:50px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id29532_a37c8a-a7 .kt-row-layout-bottom-sep{height:35px;}.kb-row-layout-id29532_a37c8a-a7 .kt-row-layout-bottom-sep svg{width:120%;}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id29532_a37c8a-a7 alignnone kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-left-golden kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-middle\">\n<style>.kadence-column29532_8a2ff3-7e > .kt-inside-inner-col,.kadence-column29532_8a2ff3-7e > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29532_8a2ff3-7e > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29532_8a2ff3-7e > .kt-inside-inner-col{flex-direction:column;}.kadence-column29532_8a2ff3-7e > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29532_8a2ff3-7e > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29532_8a2ff3-7e{position:relative;}@media all and (max-width: 1024px){.kadence-column29532_8a2ff3-7e > .kt-inside-inner-col{flex-direction:column;}}@media all and (max-width: 767px){.kadence-column29532_8a2ff3-7e > .kt-inside-inner-col{flex-direction:column;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29532_8a2ff3-7e inner-column-1\"><div class=\"kt-inside-inner-col\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"826\" height=\"826\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/07\/HELP_Web_Self-Service_What-is.png\" alt=\"\" class=\"wp-image-24136\" srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/07\/HELP_Web_Self-Service_What-is.png 826w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/07\/HELP_Web_Self-Service_What-is-300x300.png 300w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/07\/HELP_Web_Self-Service_What-is-150x150.png 150w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/07\/HELP_Web_Self-Service_What-is-768x768.png 768w\" sizes=\"(max-width: 826px) 100vw, 826px\" \/><\/figure>\n<\/div><\/div>\n\n\n<style>.kadence-column29532_64b10b-77 > .kt-inside-inner-col,.kadence-column29532_64b10b-77 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29532_64b10b-77 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29532_64b10b-77 > .kt-inside-inner-col{flex-direction:column;}.kadence-column29532_64b10b-77 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29532_64b10b-77 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29532_64b10b-77{position:relative;}@media all and (max-width: 1024px){.kadence-column29532_64b10b-77 > .kt-inside-inner-col{flex-direction:column;}}@media all and (max-width: 767px){.kadence-column29532_64b10b-77 > .kt-inside-inner-col{flex-direction:column;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29532_64b10b-77 inner-column-2\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading29532_8fcb61-83, .wp-block-kadence-advancedheading.kt-adv-heading29532_8fcb61-83[data-kb-block=\"kb-adv-heading29532_8fcb61-83\"]{margin-bottom:15px;font-size:34px;line-height:1.4em;font-weight:400;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading29532_8fcb61-83 mark, .wp-block-kadence-advancedheading.kt-adv-heading29532_8fcb61-83[data-kb-block=\"kb-adv-heading29532_8fcb61-83\"] mark{font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading29532_8fcb61-83, .wp-block-kadence-advancedheading.kt-adv-heading29532_8fcb61-83[data-kb-block=\"kb-adv-heading29532_8fcb61-83\"]{font-size:26px;}}<\/style>\n<h2 class=\"kt-adv-heading29532_8fcb61-83 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading29532_8fcb61-83\"><strong>What is Self-Service?<\/strong><\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading29532_fce32e-47, .wp-block-kadence-advancedheading.kt-adv-heading29532_fce32e-47[data-kb-block=\"kb-adv-heading29532_fce32e-47\"]{margin-top:0px;margin-bottom:40px;font-size:20px;line-height:1.4em;font-weight:400;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading29532_fce32e-47 mark, .wp-block-kadence-advancedheading.kt-adv-heading29532_fce32e-47[data-kb-block=\"kb-adv-heading29532_fce32e-47\"] mark{font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<p class=\"kt-adv-heading29532_fce32e-47 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading29532_fce32e-47\">The term self-service refers to a type of customer service offering which puts the power in the hands of customers. Using in-app, in-game, or web self-service, customers can instantly access answers to common queries, and resolve typical problems without having to go to the hassle of contacting an agent.<\/p>\n\n\n\n<p>Self-service is being used to improve customer experiences, by equipping customers with the information they need without having to ask for it. Typical examples of self-service can include FAQs, Quick Search Bots, and knowledge base articles.<\/p>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id29532_db0677-cd > .kt-row-column-wrap{align-content:center;}:where(.kb-row-layout-id29532_db0677-cd > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:center;}.kb-row-layout-id29532_db0677-cd > .kt-row-column-wrap{column-gap:80px;row-gap:var(--global-kb-gap-md, 2rem);max-width:1200px;margin-left:auto;margin-right:auto;padding-top:100px;padding-bottom:100px;grid-template-columns:minmax(0, calc(45% - ((80px * 1 )\/2))) minmax(0, calc(55% - ((80px * 1 )\/2)));}.kb-row-layout-id29532_db0677-cd > .kt-row-layout-overlay{opacity:0.30;}.kb-row-layout-id29532_db0677-cd .kt-row-layout-bottom-sep{height:70px;}.kb-row-layout-id29532_db0677-cd .kt-row-layout-bottom-sep svg{width:120%;}.kb-row-layout-id29532_db0677-cd .kt-row-layout-bottom-sep svg{fill:#e9e9eb!important;}@media all and (max-width: 1024px){.kb-row-layout-id29532_db0677-cd > .kt-row-column-wrap{grid-template-columns:repeat(2, minmax(0, 1fr));}}@media all and (max-width: 1024px){.kb-row-layout-id29532_db0677-cd .kt-row-layout-bottom-sep{height:px;}}@media all and (max-width: 1024px){.kb-row-layout-id29532_db0677-cd .kt-row-layout-bottom-sep svg{width:%;}}@media all and (max-width: 767px){.kb-row-layout-id29532_db0677-cd > .kt-row-column-wrap{padding-top:50px;padding-bottom:50px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id29532_db0677-cd .kt-row-layout-bottom-sep{height:35px;}.kb-row-layout-id29532_db0677-cd .kt-row-layout-bottom-sep svg{width:120%;}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id29532_db0677-cd alignnone has-theme-palette9-background-color kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-left-golden kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-middle\">\n<style>.kadence-column29532_f786ca-1e > .kt-inside-inner-col,.kadence-column29532_f786ca-1e > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29532_f786ca-1e > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29532_f786ca-1e > .kt-inside-inner-col{flex-direction:column;}.kadence-column29532_f786ca-1e > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29532_f786ca-1e > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29532_f786ca-1e{position:relative;}@media all and (max-width: 1024px){.kadence-column29532_f786ca-1e > .kt-inside-inner-col{flex-direction:column;}}@media all and (max-width: 767px){.kadence-column29532_f786ca-1e > .kt-inside-inner-col{flex-direction:column;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29532_f786ca-1e inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading29532_8635a5-89, .wp-block-kadence-advancedheading.kt-adv-heading29532_8635a5-89[data-kb-block=\"kb-adv-heading29532_8635a5-89\"]{margin-bottom:15px;font-size:34px;line-height:1.4em;font-weight:400;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading29532_8635a5-89 mark, .wp-block-kadence-advancedheading.kt-adv-heading29532_8635a5-89[data-kb-block=\"kb-adv-heading29532_8635a5-89\"] mark{font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading29532_8635a5-89, .wp-block-kadence-advancedheading.kt-adv-heading29532_8635a5-89[data-kb-block=\"kb-adv-heading29532_8635a5-89\"]{font-size:26px;}}<\/style>\n<h2 class=\"kt-adv-heading29532_8635a5-89 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading29532_8635a5-89\"><strong>The Benefits of a Self-Service Experience<\/strong><\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading29532_fab072-e5, .wp-block-kadence-advancedheading.kt-adv-heading29532_fab072-e5[data-kb-block=\"kb-adv-heading29532_fab072-e5\"]{margin-top:0px;margin-bottom:40px;font-size:20px;line-height:1.4em;font-weight:400;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading29532_fab072-e5 mark, .wp-block-kadence-advancedheading.kt-adv-heading29532_fab072-e5[data-kb-block=\"kb-adv-heading29532_fab072-e5\"] mark{font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<p class=\"kt-adv-heading29532_fab072-e5 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading29532_fab072-e5\">No experience should feel disjointed. Give users consistent self-service in-app and on the web. Today\u2019s customers are busy, and their expectations in terms of customer service are higher than ever. If they come up against a problem, they expect it to be resolved at a moment\u2019s notice, with minimal fuss.<\/p>\n\n\n\n<p>Self-service enables customers to access all the support they need, from any device. This automated service can easily be scaled as needed, so it never limits the capabilities of ambitious brands. Automated bots can be used to provide answers within seconds, meaning no customer ever has to wait around for support.<\/p>\n\n\n<style>.wp-block-kadence-advancedbtn.kb-btns29532_82f352-d2{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:flex-start;align-items:center;}.kt-btns29532_82f352-d2 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns29532_82f352-d2\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn29532_6faecf-d6.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn29532_6faecf-d6.kb-button{color:#00854d;font-size:16px;font-family:Lato;font-weight:700;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;border-top:0px solid #555555;border-right:0px solid #555555;border-bottom:0px solid #555555;border-left:0px solid #555555;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedbtn .kb-btn29532_6faecf-d6.kb-button:hover{color:#00854d;background:rgba(68, 68, 68, 0);border-top-color:#444444;border-top-style:solid;border-right-color:#444444;border-right-style:solid;border-bottom-color:#444444;border-bottom-style:solid;border-left-color:#444444;border-left-style:solid;}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn29532_6faecf-d6.kb-button{border-top:0px solid #555555;border-right:0px solid #555555;border-bottom:0px solid #555555;border-left:0px solid #555555;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn29532_6faecf-d6.kb-button:hover{border-top-color:#444444;border-top-style:solid;border-right-color:#444444;border-right-style:solid;border-bottom-color:#444444;border-bottom-style:solid;border-left-color:#444444;border-left-style:solid;}}@media all and (max-width: 1024px){.kb-btn29532_6faecf-d6.kb-button .kb-svg-icon-wrap{display:block;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn29532_6faecf-d6.kb-button{border-top:0px solid #555555;border-right:0px solid #555555;border-bottom:0px solid #555555;border-left:0px solid #555555;}.wp-block-kadence-advancedbtn .kb-btn29532_6faecf-d6.kb-button:hover{border-top-color:#444444;border-top-style:solid;border-right-color:#444444;border-right-style:solid;border-bottom-color:#444444;border-bottom-style:solid;border-left-color:#444444;border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn29532_6faecf-d6 kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-outline kt-btn-has-text-true kt-btn-has-svg-true wp-block-kadence-singlebtn\" href=\"https:\/\/www.helpshift.com\/blog\/knowledge-base-system\/\"><span class=\"kt-btn-inner-text\">Learn about the Helpshift Help Center<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_arrowRight kt-btn-icon-side-right\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><polyline points=\"12 5 19 12 12 19\"\/><\/svg><\/span><\/a><\/div>\n<\/div><\/div>\n\n\n<style>.kadence-column29532_58d3f5-7a > .kt-inside-inner-col,.kadence-column29532_58d3f5-7a > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29532_58d3f5-7a > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29532_58d3f5-7a > .kt-inside-inner-col{flex-direction:column;}.kadence-column29532_58d3f5-7a > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29532_58d3f5-7a > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29532_58d3f5-7a{position:relative;}@media all and (max-width: 1024px){.kadence-column29532_58d3f5-7a > .kt-inside-inner-col{flex-direction:column;}}@media all and (max-width: 767px){.kadence-column29532_58d3f5-7a > .kt-inside-inner-col{flex-direction:column;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29532_58d3f5-7a inner-column-2\"><div class=\"kt-inside-inner-col\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"623\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/07\/HELP_Web_Self-Service_Experience-1024x623.png\" alt=\"\" class=\"wp-image-24137\" srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/07\/HELP_Web_Self-Service_Experience-1024x623.png 1024w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/07\/HELP_Web_Self-Service_Experience-300x182.png 300w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/07\/HELP_Web_Self-Service_Experience-768x467.png 768w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/07\/HELP_Web_Self-Service_Experience.png 1371w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div><\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id29532_7f3cc7-d4 > .kt-row-column-wrap{align-content:center;}:where(.kb-row-layout-id29532_7f3cc7-d4 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:center;}.kb-row-layout-id29532_7f3cc7-d4 > .kt-row-column-wrap{column-gap:80px;row-gap:var(--global-kb-gap-md, 2rem);max-width:1200px;margin-left:auto;margin-right:auto;padding-top:100px;padding-bottom:100px;grid-template-columns:minmax(0, calc(55% - ((80px * 1 )\/2))) minmax(0, calc(45% - ((80px * 1 )\/2)));}.kb-row-layout-id29532_7f3cc7-d4{background-color:#f1f1f3;}.kb-row-layout-id29532_7f3cc7-d4 > .kt-row-layout-overlay{opacity:0.30;}.kb-row-layout-id29532_7f3cc7-d4 .kt-row-layout-bottom-sep{height:70px;}.kb-row-layout-id29532_7f3cc7-d4 .kt-row-layout-bottom-sep svg{width:120%;}.kb-row-layout-id29532_7f3cc7-d4 .kt-row-layout-bottom-sep svg{fill:#ffffff!important;}.kb-row-layout-id29532_7f3cc7-d4 .kt-row-layout-top-sep{height:100px;}.kb-row-layout-id29532_7f3cc7-d4 .kt-row-layout-top-sep svg{fill:#ffffff!important;}@media all and (max-width: 1024px), only screen and (min-device-width: 1024px) and (max-device-width: 1366px) and (-webkit-min-device-pixel-ratio: 2) and (orientation: landscape) and (hover: none){.kb-row-layout-id29532_7f3cc7-d4{background-image:none !important;}}@media all and (max-width: 1024px), only screen and (min-device-width: 1024px) and (max-device-width: 1366px) and (-webkit-min-device-pixel-ratio: 2) and (orientation: landscape) and (hover: none){.kb-row-layout-id29532_7f3cc7-d4 [id*=\"jarallax-container-\"]{display:none !important;}}@media all and (max-width: 1024px){.kb-row-layout-id29532_7f3cc7-d4 > .kt-row-column-wrap{grid-template-columns:repeat(2, minmax(0, 1fr));}}@media all and (max-width: 1024px){.kb-row-layout-id29532_7f3cc7-d4 .kt-row-layout-bottom-sep{height:px;}}@media all and (max-width: 1024px){.kb-row-layout-id29532_7f3cc7-d4 .kt-row-layout-bottom-sep svg{width:%;}}@media all and (max-width: 767px){.kb-row-layout-id29532_7f3cc7-d4 > .kt-row-column-wrap{padding-top:50px;padding-bottom:50px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-wrap.wp-block-kadence-rowlayout.kb-row-layout-id29532_7f3cc7-d4{background-image:none !important;}.kb-row-layout-id29532_7f3cc7-d4 [id*=\"jarallax-container-\"]{display:none !important;}.kb-row-layout-id29532_7f3cc7-d4 .kt-row-layout-bottom-sep{height:35px;}.kb-row-layout-id29532_7f3cc7-d4 .kt-row-layout-bottom-sep svg{width:120%;}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id29532_7f3cc7-d4 alignnone kt-row-has-bg bgimg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-left-golden kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-middle\">\n<style>.kadence-column29532_7c63ae-fe > .kt-inside-inner-col,.kadence-column29532_7c63ae-fe > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29532_7c63ae-fe > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29532_7c63ae-fe > .kt-inside-inner-col{flex-direction:column;}.kadence-column29532_7c63ae-fe > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29532_7c63ae-fe > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29532_7c63ae-fe{position:relative;}@media all and (max-width: 1024px){.kadence-column29532_7c63ae-fe > .kt-inside-inner-col{flex-direction:column;}}@media all and (max-width: 767px){.kadence-column29532_7c63ae-fe > .kt-inside-inner-col{flex-direction:column;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29532_7c63ae-fe inner-column-1\"><div class=\"kt-inside-inner-col\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"714\" height=\"826\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/07\/HELP_Web_Self-Service_Help-Center.png\" alt=\"\" class=\"wp-image-24138\" srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/07\/HELP_Web_Self-Service_Help-Center.png 714w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/07\/HELP_Web_Self-Service_Help-Center-259x300.png 259w\" sizes=\"(max-width: 714px) 100vw, 714px\" \/><\/figure><\/div><\/div><\/div>\n\n\n<style>.kadence-column29532_d15f05-b0 > .kt-inside-inner-col,.kadence-column29532_d15f05-b0 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29532_d15f05-b0 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29532_d15f05-b0 > .kt-inside-inner-col{flex-direction:column;}.kadence-column29532_d15f05-b0 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29532_d15f05-b0 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29532_d15f05-b0{position:relative;}@media all and (max-width: 1024px){.kadence-column29532_d15f05-b0 > .kt-inside-inner-col{flex-direction:column;}}@media all and (max-width: 767px){.kadence-column29532_d15f05-b0 > .kt-inside-inner-col{flex-direction:column;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29532_d15f05-b0 inner-column-2\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading29532_dca2fe-8e, .wp-block-kadence-advancedheading.kt-adv-heading29532_dca2fe-8e[data-kb-block=\"kb-adv-heading29532_dca2fe-8e\"]{margin-bottom:15px;font-size:34px;line-height:1.4em;font-weight:400;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading29532_dca2fe-8e mark, .wp-block-kadence-advancedheading.kt-adv-heading29532_dca2fe-8e[data-kb-block=\"kb-adv-heading29532_dca2fe-8e\"] mark{font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading29532_dca2fe-8e, .wp-block-kadence-advancedheading.kt-adv-heading29532_dca2fe-8e[data-kb-block=\"kb-adv-heading29532_dca2fe-8e\"]{font-size:26px;}}<\/style>\n<h2 class=\"kt-adv-heading29532_dca2fe-8e wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading29532_dca2fe-8e\"><strong>Self-Service Experience with Help Center<\/strong><\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading29532_c6ed55-48, .wp-block-kadence-advancedheading.kt-adv-heading29532_c6ed55-48[data-kb-block=\"kb-adv-heading29532_c6ed55-48\"]{margin-top:0px;margin-bottom:40px;font-size:20px;line-height:1.4em;font-weight:400;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading29532_c6ed55-48 mark, .wp-block-kadence-advancedheading.kt-adv-heading29532_c6ed55-48[data-kb-block=\"kb-adv-heading29532_c6ed55-48\"] mark{font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<p class=\"kt-adv-heading29532_c6ed55-48 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading29532_c6ed55-48\">Keep users right where they want to be with self-service access to common support questions, inside the app.<\/p>\n\n\n<style>.wp-block-kadence-advancedbtn.kb-btns29532_a46f8d-2d{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:flex-start;align-items:center;}.kt-btns29532_a46f8d-2d .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns29532_a46f8d-2d\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn29532_25d909-79.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn29532_25d909-79.kb-button{color:var(--global-palette2, #2B6CB0);font-size:16px;font-family:Lato;font-weight:700;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;border-top:0px solid #555555;border-right:0px solid #555555;border-bottom:0px solid #555555;border-left:0px solid #555555;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedbtn .kb-btn29532_25d909-79.kb-button:hover{color:#00854d;background:rgba(68, 68, 68, 0);border-top-color:#444444;border-top-style:solid;border-right-color:#444444;border-right-style:solid;border-bottom-color:#444444;border-bottom-style:solid;border-left-color:#444444;border-left-style:solid;}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn29532_25d909-79.kb-button{border-top:0px solid #555555;border-right:0px solid #555555;border-bottom:0px solid #555555;border-left:0px solid #555555;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn29532_25d909-79.kb-button:hover{border-top-color:#444444;border-top-style:solid;border-right-color:#444444;border-right-style:solid;border-bottom-color:#444444;border-bottom-style:solid;border-left-color:#444444;border-left-style:solid;}}@media all and (max-width: 1024px){.kb-btn29532_25d909-79.kb-button .kb-svg-icon-wrap{display:block;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn29532_25d909-79.kb-button{border-top:0px solid #555555;border-right:0px solid #555555;border-bottom:0px solid #555555;border-left:0px solid #555555;}.wp-block-kadence-advancedbtn .kb-btn29532_25d909-79.kb-button:hover{border-top-color:#444444;border-top-style:solid;border-right-color:#444444;border-right-style:solid;border-bottom-color:#444444;border-bottom-style:solid;border-left-color:#444444;border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn29532_25d909-79 kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-outline kt-btn-has-text-true kt-btn-has-svg-true wp-block-kadence-singlebtn\" href=\"https:\/\/www.helpshift.com\/blog\/knowledge-base-system\/\"><span class=\"kt-btn-inner-text\">Learn about Helpshift Knowledge Base Systems<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_arrowRight kt-btn-icon-side-right\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><polyline points=\"12 5 19 12 12 19\"\/><\/svg><\/span><\/a><\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id29532_e7b8b7-c8 > .kt-row-column-wrap{align-content:center;}:where(.kb-row-layout-id29532_e7b8b7-c8 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:center;}.kb-row-layout-id29532_e7b8b7-c8 > .kt-row-column-wrap{column-gap:80px;row-gap:var(--global-kb-gap-md, 2rem);max-width:1200px;margin-left:auto;margin-right:auto;padding-top:100px;padding-bottom:100px;grid-template-columns:minmax(0, calc(55% - ((80px * 1 )\/2))) minmax(0, calc(45% - ((80px * 1 )\/2)));}.kb-row-layout-id29532_e7b8b7-c8 > .kt-row-layout-overlay{opacity:0.30;}.kb-row-layout-id29532_e7b8b7-c8 .kt-row-layout-bottom-sep{height:70px;}.kb-row-layout-id29532_e7b8b7-c8 .kt-row-layout-bottom-sep svg{width:120%;}.kb-row-layout-id29532_e7b8b7-c8 .kt-row-layout-bottom-sep svg{fill:#ffffff!important;}.kb-row-layout-id29532_e7b8b7-c8 .kt-row-layout-top-sep{height:70px;}.kb-row-layout-id29532_e7b8b7-c8 .kt-row-layout-top-sep svg{width:120%;}.kb-row-layout-id29532_e7b8b7-c8 .kt-row-layout-top-sep svg{fill:#ffffff!important;}@media all and (max-width: 1024px){.kb-row-layout-id29532_e7b8b7-c8 > .kt-row-column-wrap{grid-template-columns:repeat(2, minmax(0, 1fr));}}@media all and (max-width: 1024px){.kb-row-layout-id29532_e7b8b7-c8 .kt-row-layout-bottom-sep{height:px;}}@media all and (max-width: 1024px){.kb-row-layout-id29532_e7b8b7-c8 .kt-row-layout-bottom-sep svg{width:%;}}@media all and (max-width: 767px){.kb-row-layout-id29532_e7b8b7-c8 > .kt-row-column-wrap{padding-top:50px;padding-bottom:50px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id29532_e7b8b7-c8 .kt-row-layout-bottom-sep{height:35px;}.kb-row-layout-id29532_e7b8b7-c8 .kt-row-layout-bottom-sep svg{width:120%;}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id29532_e7b8b7-c8 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-left-golden kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-middle\">\n<style>.kadence-column29532_c85e91-e2 > .kt-inside-inner-col,.kadence-column29532_c85e91-e2 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29532_c85e91-e2 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29532_c85e91-e2 > .kt-inside-inner-col{flex-direction:column;}.kadence-column29532_c85e91-e2 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29532_c85e91-e2 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29532_c85e91-e2{position:relative;}@media all and (max-width: 1024px){.kadence-column29532_c85e91-e2 > .kt-inside-inner-col{flex-direction:column;}}@media all and (max-width: 767px){.kadence-column29532_c85e91-e2 > .kt-inside-inner-col{flex-direction:column;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29532_c85e91-e2 inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading29532_192895-82, .wp-block-kadence-advancedheading.kt-adv-heading29532_192895-82[data-kb-block=\"kb-adv-heading29532_192895-82\"]{margin-bottom:15px;font-size:34px;line-height:1.4em;font-weight:400;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading29532_192895-82 mark, .wp-block-kadence-advancedheading.kt-adv-heading29532_192895-82[data-kb-block=\"kb-adv-heading29532_192895-82\"] mark{font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading29532_192895-82, .wp-block-kadence-advancedheading.kt-adv-heading29532_192895-82[data-kb-block=\"kb-adv-heading29532_192895-82\"]{font-size:26px;}}<\/style>\n<h2 class=\"kt-adv-heading29532_192895-82 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading29532_192895-82\"><strong>Introducing Smart FAQs<\/strong><\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading29532_fa5a30-01, .wp-block-kadence-advancedheading.kt-adv-heading29532_fa5a30-01[data-kb-block=\"kb-adv-heading29532_fa5a30-01\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading29532_fa5a30-01 mark, .wp-block-kadence-advancedheading.kt-adv-heading29532_fa5a30-01[data-kb-block=\"kb-adv-heading29532_fa5a30-01\"] mark{font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<p class=\"kt-adv-heading29532_fa5a30-01 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading29532_fa5a30-01\">We have all had a moment where a set of FAQs left our specific question unanswered. By the time the answer is found, the support team and the users are flustered with the tedious process.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading29532_a90d7d-17, .wp-block-kadence-advancedheading.kt-adv-heading29532_a90d7d-17[data-kb-block=\"kb-adv-heading29532_a90d7d-17\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading29532_a90d7d-17 mark, .wp-block-kadence-advancedheading.kt-adv-heading29532_a90d7d-17[data-kb-block=\"kb-adv-heading29532_a90d7d-17\"] mark{font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<p class=\"kt-adv-heading29532_a90d7d-17 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading29532_a90d7d-17\">This issue now has a remedy &#8211; Smart FAQs. By elevating the average FAQ experience, the user saves time and frustration which alleviates pressures on the support team as well. Featuring a curated smart form and process that gathers information right within the FAQ experience, it is the perfect remedy to an age old issue.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading29532_f47609-0f, .wp-block-kadence-advancedheading.kt-adv-heading29532_f47609-0f[data-kb-block=\"kb-adv-heading29532_f47609-0f\"]{padding-bottom:0px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading29532_f47609-0f mark, .wp-block-kadence-advancedheading.kt-adv-heading29532_f47609-0f[data-kb-block=\"kb-adv-heading29532_f47609-0f\"] mark{font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<p class=\"kt-adv-heading29532_f47609-0f wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading29532_f47609-0f\">Examples of when Smart FAQs can be used:<\/p>\n\n\n\n<ul>\n<li><strong>Lost Accounts<\/strong>: User has lost their account and wants to recover it. They have to fill out a smart form to authenticate they are the correct user<\/li>\n\n\n\n<li><strong>GDPR Requests<\/strong>: If a user wants to remove their data<\/li>\n\n\n\n<li><strong>Report Obscenities<\/strong>: While playing game, if user comes across a different user with a vulgar username, they can report it<\/li>\n<\/ul>\n\n\n<style>.wp-block-kadence-advancedbtn.kb-btns29532_43e22b-df{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:flex-start;align-items:center;}.kt-btns29532_43e22b-df .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns29532_43e22b-df\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn29532_bbcc09-63.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn29532_bbcc09-63.kb-button{color:#00854d;font-size:16px;font-family:Lato;font-weight:700;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;border-top:0px solid #555555;border-right:0px solid #555555;border-bottom:0px solid #555555;border-left:0px solid #555555;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedbtn .kb-btn29532_bbcc09-63.kb-button:hover{color:#00854d;background:rgba(68, 68, 68, 0);border-top-color:#444444;border-top-style:solid;border-right-color:#444444;border-right-style:solid;border-bottom-color:#444444;border-bottom-style:solid;border-left-color:#444444;border-left-style:solid;}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn29532_bbcc09-63.kb-button{border-top:0px solid #555555;border-right:0px solid #555555;border-bottom:0px solid #555555;border-left:0px solid #555555;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn29532_bbcc09-63.kb-button:hover{border-top-color:#444444;border-top-style:solid;border-right-color:#444444;border-right-style:solid;border-bottom-color:#444444;border-bottom-style:solid;border-left-color:#444444;border-left-style:solid;}}@media all and (max-width: 1024px){.kb-btn29532_bbcc09-63.kb-button .kb-svg-icon-wrap{display:block;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn29532_bbcc09-63.kb-button{border-top:0px solid #555555;border-right:0px solid #555555;border-bottom:0px solid #555555;border-left:0px solid #555555;}.wp-block-kadence-advancedbtn .kb-btn29532_bbcc09-63.kb-button:hover{border-top-color:#444444;border-top-style:solid;border-right-color:#444444;border-right-style:solid;border-bottom-color:#444444;border-bottom-style:solid;border-left-color:#444444;border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn29532_bbcc09-63 kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-outline kt-btn-has-text-true kt-btn-has-svg-true wp-block-kadence-singlebtn\" href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2023\/05\/Helpshift-Smart-FAQs.pdf\"><span class=\"kt-btn-inner-text\">Read the Smart FAQs One-Pager<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_arrowRight kt-btn-icon-side-right\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><polyline points=\"12 5 19 12 12 19\"\/><\/svg><\/span><\/a><\/div>\n<\/div><\/div>\n\n\n<style>.kadence-column29532_1edb71-2d > .kt-inside-inner-col,.kadence-column29532_1edb71-2d > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29532_1edb71-2d > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29532_1edb71-2d > .kt-inside-inner-col{flex-direction:column;}.kadence-column29532_1edb71-2d > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29532_1edb71-2d > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29532_1edb71-2d{position:relative;}@media all and (max-width: 1024px){.kadence-column29532_1edb71-2d > .kt-inside-inner-col{flex-direction:column;}}@media all and (max-width: 767px){.kadence-column29532_1edb71-2d > .kt-inside-inner-col{flex-direction:column;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29532_1edb71-2d inner-column-2\"><div class=\"kt-inside-inner-col\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"595\" height=\"465\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/10\/Screen-Shot-2022-10-25-at-9.50.41-AM.png\" alt=\"\" class=\"wp-image-27536\" srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/10\/Screen-Shot-2022-10-25-at-9.50.41-AM.png 595w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/10\/Screen-Shot-2022-10-25-at-9.50.41-AM-300x234.png 300w\" sizes=\"(max-width: 595px) 100vw, 595px\" \/><\/figure><\/div><\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id29532_5153dd-46 > .kt-row-column-wrap{align-content:center;}:where(.kb-row-layout-id29532_5153dd-46 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:center;}.kb-row-layout-id29532_5153dd-46 > .kt-row-column-wrap{column-gap:80px;row-gap:var(--global-kb-gap-md, 2rem);max-width:1200px;margin-left:auto;margin-right:auto;padding-top:100px;padding-bottom:100px;grid-template-columns:minmax(0, calc(55% - ((80px * 1 )\/2))) minmax(0, calc(45% - ((80px * 1 )\/2)));}.kb-row-layout-id29532_5153dd-46 > .kt-row-layout-overlay{opacity:0.30;}.kb-row-layout-id29532_5153dd-46 .kt-row-layout-bottom-sep{height:70px;}.kb-row-layout-id29532_5153dd-46 .kt-row-layout-bottom-sep svg{width:120%;}.kb-row-layout-id29532_5153dd-46 .kt-row-layout-bottom-sep svg{fill:#ffffff!important;}.kb-row-layout-id29532_5153dd-46 .kt-row-layout-top-sep{height:70px;}.kb-row-layout-id29532_5153dd-46 .kt-row-layout-top-sep svg{width:120%;}.kb-row-layout-id29532_5153dd-46 .kt-row-layout-top-sep svg{fill:#ffffff!important;}@media all and (max-width: 1024px){.kb-row-layout-id29532_5153dd-46 > .kt-row-column-wrap{grid-template-columns:repeat(2, minmax(0, 1fr));}}@media all and (max-width: 1024px){.kb-row-layout-id29532_5153dd-46 .kt-row-layout-bottom-sep{height:px;}}@media all and (max-width: 1024px){.kb-row-layout-id29532_5153dd-46 .kt-row-layout-bottom-sep svg{width:%;}}@media all and (max-width: 767px){.kb-row-layout-id29532_5153dd-46 > .kt-row-column-wrap{padding-top:50px;padding-bottom:50px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id29532_5153dd-46 .kt-row-layout-bottom-sep{height:35px;}.kb-row-layout-id29532_5153dd-46 .kt-row-layout-bottom-sep svg{width:120%;}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id29532_5153dd-46 alignnone has-theme-palette8-background-color kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-left-golden kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-middle\">\n<style>.kadence-column29532_eba205-45 > .kt-inside-inner-col,.kadence-column29532_eba205-45 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29532_eba205-45 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29532_eba205-45 > .kt-inside-inner-col{flex-direction:column;}.kadence-column29532_eba205-45 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29532_eba205-45 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29532_eba205-45{position:relative;}@media all and (max-width: 1024px){.kadence-column29532_eba205-45 > .kt-inside-inner-col{flex-direction:column;}}@media all and (max-width: 767px){.kadence-column29532_eba205-45 > .kt-inside-inner-col{flex-direction:column;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29532_eba205-45 inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading29532_cdee04-18, .wp-block-kadence-advancedheading.kt-adv-heading29532_cdee04-18[data-kb-block=\"kb-adv-heading29532_cdee04-18\"]{margin-bottom:15px;font-size:34px;line-height:1.4em;font-weight:400;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading29532_cdee04-18 mark, .wp-block-kadence-advancedheading.kt-adv-heading29532_cdee04-18[data-kb-block=\"kb-adv-heading29532_cdee04-18\"] mark{font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading29532_cdee04-18, .wp-block-kadence-advancedheading.kt-adv-heading29532_cdee04-18[data-kb-block=\"kb-adv-heading29532_cdee04-18\"]{font-size:26px;}}<\/style>\n<h2 class=\"kt-adv-heading29532_cdee04-18 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading29532_cdee04-18\"><strong>QuickSearch Bot<\/strong><\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading29532_b22e87-12, .wp-block-kadence-advancedheading.kt-adv-heading29532_b22e87-12[data-kb-block=\"kb-adv-heading29532_b22e87-12\"]{margin-top:0px;margin-bottom:40px;font-size:20px;line-height:1.4em;font-weight:400;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading29532_b22e87-12 mark, .wp-block-kadence-advancedheading.kt-adv-heading29532_b22e87-12[data-kb-block=\"kb-adv-heading29532_b22e87-12\"] mark{font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<p class=\"kt-adv-heading29532_b22e87-12 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading29532_b22e87-12\">Give users instant answers by enabling bots to pull solutions directly from your self-service knowledge base.<\/p>\n\n\n<style>.wp-block-kadence-advancedbtn.kb-btns29532_a0bf95-e9{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:flex-start;align-items:center;}.kt-btns29532_a0bf95-e9 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns29532_a0bf95-e9\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn29532_4151e3-23.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn29532_4151e3-23.kb-button{color:#00854d;font-size:16px;font-family:Lato;font-weight:700;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;border-top:0px solid #555555;border-right:0px solid #555555;border-bottom:0px solid #555555;border-left:0px solid #555555;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedbtn .kb-btn29532_4151e3-23.kb-button:hover{color:#00854d;background:rgba(68, 68, 68, 0);border-top-color:#444444;border-top-style:solid;border-right-color:#444444;border-right-style:solid;border-bottom-color:#444444;border-bottom-style:solid;border-left-color:#444444;border-left-style:solid;}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn29532_4151e3-23.kb-button{border-top:0px solid #555555;border-right:0px solid #555555;border-bottom:0px solid #555555;border-left:0px solid #555555;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn29532_4151e3-23.kb-button:hover{border-top-color:#444444;border-top-style:solid;border-right-color:#444444;border-right-style:solid;border-bottom-color:#444444;border-bottom-style:solid;border-left-color:#444444;border-left-style:solid;}}@media all and (max-width: 1024px){.kb-btn29532_4151e3-23.kb-button .kb-svg-icon-wrap{display:block;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn29532_4151e3-23.kb-button{border-top:0px solid #555555;border-right:0px solid #555555;border-bottom:0px solid #555555;border-left:0px solid #555555;}.wp-block-kadence-advancedbtn .kb-btn29532_4151e3-23.kb-button:hover{border-top-color:#444444;border-top-style:solid;border-right-color:#444444;border-right-style:solid;border-bottom-color:#444444;border-bottom-style:solid;border-left-color:#444444;border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn29532_4151e3-23 kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-outline kt-btn-has-text-true kt-btn-has-svg-true wp-block-kadence-singlebtn\" href=\"https:\/\/www.helpshift.com\/blog\/july-success-spotlight-breaking-down-quicksearch-bot\/\"><span class=\"kt-btn-inner-text\">Learn about Helpshift QuickSearch Bot<\/span><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_arrowRight kt-btn-icon-side-right\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><line x1=\"5\" y1=\"12\" x2=\"19\" y2=\"12\"\/><polyline points=\"12 5 19 12 12 19\"\/><\/svg><\/span><\/a><\/div>\n<\/div><\/div>\n\n\n<style>.kadence-column29532_2eecc3-7c > .kt-inside-inner-col,.kadence-column29532_2eecc3-7c > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29532_2eecc3-7c > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29532_2eecc3-7c > .kt-inside-inner-col{flex-direction:column;}.kadence-column29532_2eecc3-7c > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29532_2eecc3-7c > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29532_2eecc3-7c{position:relative;}@media all and (max-width: 1024px){.kadence-column29532_2eecc3-7c > .kt-inside-inner-col{flex-direction:column;}}@media all and (max-width: 767px){.kadence-column29532_2eecc3-7c > .kt-inside-inner-col{flex-direction:column;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29532_2eecc3-7c inner-column-2\"><div class=\"kt-inside-inner-col\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"915\" height=\"823\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/07\/help_web_self-service_quicksearch_optimized.png\" alt=\"\" class=\"wp-image-24139\" srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/07\/help_web_self-service_quicksearch_optimized.png 915w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/07\/help_web_self-service_quicksearch_optimized-300x270.png 300w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/07\/help_web_self-service_quicksearch_optimized-768x691.png 768w\" sizes=\"(max-width: 915px) 100vw, 915px\" \/><\/figure><\/div><\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-wrap.wp-block-kadence-rowlayout.kb-row-layout-id25388_cf5d6f-ae{margin-top:50px;}.kb-row-layout-id25388_cf5d6f-ae > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id25388_cf5d6f-ae > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id25388_cf5d6f-ae > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:49px;padding-bottom:150px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id25388_cf5d6f-ae > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id25388_cf5d6f-ae > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id25388_cf5d6f-ae > .kt-row-column-wrap{padding-top:50px;padding-bottom:75px;grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id25388_cf5d6f-ae alignfull has-theme-palette7-background-color kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column25388_4856ad-d6 > .kt-inside-inner-col,.kadence-column25388_4856ad-d6 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column25388_4856ad-d6 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column25388_4856ad-d6 > .kt-inside-inner-col{flex-direction:column;}.kadence-column25388_4856ad-d6 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column25388_4856ad-d6 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column25388_4856ad-d6{position:relative;}@media all and (max-width: 1024px){.kadence-column25388_4856ad-d6 > .kt-inside-inner-col{flex-direction:column;}}@media all and (max-width: 767px){.kadence-column25388_4856ad-d6 > .kt-inside-inner-col{flex-direction:column;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column25388_4856ad-d6 inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading25388_f13a14-d7, .wp-block-kadence-advancedheading.kt-adv-heading25388_f13a14-d7[data-kb-block=\"kb-adv-heading25388_f13a14-d7\"]{margin-bottom:80px;text-align:center;font-size:42px;line-height:1.2em;font-weight:700;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading25388_f13a14-d7 mark, .wp-block-kadence-advancedheading.kt-adv-heading25388_f13a14-d7[data-kb-block=\"kb-adv-heading25388_f13a14-d7\"] mark{font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading25388_f13a14-d7, .wp-block-kadence-advancedheading.kt-adv-heading25388_f13a14-d7[data-kb-block=\"kb-adv-heading25388_f13a14-d7\"]{font-size:34px;}}<\/style>\n<h2 class=\"kt-adv-heading25388_f13a14-d7 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading25388_f13a14-d7\">Learn more about Helpshift<\/h2>\n\n\n<style>.kb-row-layout-id25388_cb37c8-43 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id25388_cb37c8-43 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id25388_cb37c8-43 > .kt-row-column-wrap{column-gap:80px;row-gap:var(--global-kb-gap-md, 2rem);max-width:1200px;margin-left:auto;margin-right:auto;padding-top:0px;padding-bottom:0px;grid-template-columns:repeat(3, minmax(0, 1fr));}.kb-row-layout-id25388_cb37c8-43 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id25388_cb37c8-43 > .kt-row-column-wrap{grid-template-columns:repeat(3, minmax(0, 1fr));}}@media all and (max-width: 767px){.kb-row-layout-id25388_cb37c8-43 > .kt-row-column-wrap{padding-bottom:100px;grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id25388_cb37c8-43 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-3-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kt-inner-column-height-full\">\n<style>.kadence-column25388_7ea3e6-9e > .kt-inside-inner-col,.kadence-column25388_7ea3e6-9e > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column25388_7ea3e6-9e > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column25388_7ea3e6-9e > .kt-inside-inner-col{flex-direction:column;}.kadence-column25388_7ea3e6-9e > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column25388_7ea3e6-9e > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column25388_7ea3e6-9e{position:relative;}@media all and (max-width: 1024px){.kadence-column25388_7ea3e6-9e > .kt-inside-inner-col{flex-direction:column;}}@media all and (max-width: 767px){.kadence-column25388_7ea3e6-9e > .kt-inside-inner-col{flex-direction:column;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column25388_7ea3e6-9e inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.kt-info-box25388_6736ba-6f .kt-blocks-info-box-link-wrap{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:#f9f9fb;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.kt-info-box25388_6736ba-6f .kt-blocks-info-box-link-wrap:hover{background:#f9f9fb;}.kt-info-box25388_6736ba-6f .kadence-info-box-image-inner-intrisic-container{max-width:600px;}.kt-info-box25388_6736ba-6f .kadence-info-box-image-inner-intrisic-container .kadence-info-box-image-intrisic{padding-bottom:50%;width:600px;height:0px;max-width:100%;}.kt-info-box25388_6736ba-6f .kadence-info-box-icon-container .kt-info-svg-icon, .kt-info-box25388_6736ba-6f .kt-info-svg-icon-flip, .kt-info-box25388_6736ba-6f .kt-blocks-info-box-number{font-size:50px;}.kt-info-box25388_6736ba-6f .kt-blocks-info-box-media{color:#444444;background:transparent;border-color:#444444;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.kt-info-box25388_6736ba-6f .kt-blocks-info-box-media-container{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.kt-info-box25388_6736ba-6f .kt-blocks-info-box-link-wrap:hover .kt-blocks-info-box-media{color:#444444;background:transparent;border-color:#444444;}.kt-info-box25388_6736ba-6f .kt-infobox-textcontent h2.kt-blocks-info-box-title{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:5px;margin-right:0px;margin-bottom:10px;margin-left:0px;}.kt-info-box25388_6736ba-6f .kt-infobox-textcontent .kt-blocks-info-box-text{color:#555555;}.wp-block-kadence-infobox.kt-info-box25388_6736ba-6f .kt-blocks-info-box-text{font-size:22px;line-height:1.3em;font-family:Lato;font-style:normal;font-weight:400;padding-top:30px;padding-right:40px;padding-bottom:20px;padding-left:40px;}.kt-info-box25388_6736ba-6f .kt-blocks-info-box-text{min-height:180px;}.kt-info-box25388_6736ba-6f .kt-blocks-info-box-learnmore{color:#00854d;background:transparent;border-color:#555555;font-size:18px;border-width:0px 0px 0px 0px;padding-top:0px;padding-right:40px;padding-bottom:40px;padding-left:40px;margin:0px 0px 0px 0px;}.kt-info-box25388_6736ba-6f .kt-blocks-info-box-link-wrap:hover .kt-blocks-info-box-learnmore{color:#00854d;background:rgba(68,68,68,0);border-color:#444444;}.kt-info-box25388_6736ba-6f .kt-blocks-info-box-link-wrap{box-shadow:0px 0px 10px 0px rgba(0, 0, 0, 0.2);}.kt-info-box25388_6736ba-6f .kt-blocks-info-box-link-wrap:hover{box-shadow:0px 0px 10px 0px rgba(0, 0, 0, 0.2);}<\/style>\n<div class=\"wp-block-kadence-infobox kt-info-box25388_6736ba-6f\"><a class=\"kt-blocks-info-box-link-wrap info-box-link kt-blocks-info-box-media-align-top kt-info-halign-center\" href=\"https:\/\/get.helpshift.com\/2023-digital-support-benchmark-report\" target=\"_blank\" rel=\"noopener\"><div class=\"kt-blocks-info-box-media-container\"><div class=\"kt-blocks-info-box-media kt-info-media-animate-none\"><div class=\"kadence-info-box-image-inner-intrisic-container\"><div class=\"kadence-info-box-image-intrisic kt-info-animate-none kb-info-box-image-ratio kb-info-box-image-ratio-land21\"><div class=\"kadence-info-box-image-inner-intrisic\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/2023-Digital-Support-Benchmark-Report-_-Web-Resources-_-600x300-1.png\" alt=\"\" width=\"600\" height=\"300\" class=\"kt-info-box-image wp-image-29070\" srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/2023-Digital-Support-Benchmark-Report-_-Web-Resources-_-600x300-1.png 600w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/2023-Digital-Support-Benchmark-Report-_-Web-Resources-_-600x300-1-300x150.png 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/div><\/div><\/div><\/div><\/div><div class=\"kt-infobox-textcontent\"><p class=\"kt-blocks-info-box-text\">The 2023 Digital Support Benchmark Report<\/p><div class=\"kt-blocks-info-box-learnmore-wrap\"><span class=\"kt-blocks-info-box-learnmore\">Download Now<\/span><\/div><\/div><\/a><\/div>\n<\/div><\/div>\n\n\n<style>.kadence-column25388_26ebb9-8c > .kt-inside-inner-col,.kadence-column25388_26ebb9-8c > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column25388_26ebb9-8c > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column25388_26ebb9-8c > .kt-inside-inner-col{flex-direction:column;}.kadence-column25388_26ebb9-8c > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column25388_26ebb9-8c > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column25388_26ebb9-8c{position:relative;}@media all and (max-width: 1024px){.kadence-column25388_26ebb9-8c > .kt-inside-inner-col{flex-direction:column;}}@media all and (max-width: 767px){.kadence-column25388_26ebb9-8c > .kt-inside-inner-col{flex-direction:column;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column25388_26ebb9-8c inner-column-2\"><div class=\"kt-inside-inner-col\"><style>.kt-info-box25388_314fe1-24 .kt-blocks-info-box-link-wrap{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:#f9f9fb;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.kt-info-box25388_314fe1-24 .kt-blocks-info-box-link-wrap:hover{background:#f9f9fb;}.kt-info-box25388_314fe1-24 .kadence-info-box-image-inner-intrisic-container{max-width:956px;}.kt-info-box25388_314fe1-24 .kadence-info-box-image-inner-intrisic-container .kadence-info-box-image-intrisic{padding-bottom:50%;width:956px;height:0px;max-width:100%;}.kt-info-box25388_314fe1-24 .kadence-info-box-icon-container .kt-info-svg-icon, .kt-info-box25388_314fe1-24 .kt-info-svg-icon-flip, .kt-info-box25388_314fe1-24 .kt-blocks-info-box-number{font-size:50px;}.kt-info-box25388_314fe1-24 .kt-blocks-info-box-media{color:#444444;background:transparent;border-color:#444444;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.kt-info-box25388_314fe1-24 .kt-blocks-info-box-media-container{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.kt-info-box25388_314fe1-24 .kt-blocks-info-box-link-wrap:hover .kt-blocks-info-box-media{color:#444444;background:transparent;border-color:#444444;}.kt-info-box25388_314fe1-24 .kt-infobox-textcontent h2.kt-blocks-info-box-title{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:5px;margin-right:0px;margin-bottom:10px;margin-left:0px;}.kt-info-box25388_314fe1-24 .kt-infobox-textcontent .kt-blocks-info-box-text{color:#555555;}.wp-block-kadence-infobox.kt-info-box25388_314fe1-24 .kt-blocks-info-box-text{font-size:22px;line-height:1.3em;font-family:Lato;font-style:normal;font-weight:400;padding-top:30px;padding-right:40px;padding-bottom:20px;padding-left:40px;}.kt-info-box25388_314fe1-24 .kt-blocks-info-box-text{min-height:180px;}.kt-info-box25388_314fe1-24 .kt-blocks-info-box-learnmore{color:#00854d;background:transparent;border-color:#555555;font-size:18px;border-width:0px 0px 0px 0px;padding-top:0px;padding-right:40px;padding-bottom:40px;padding-left:40px;margin:0px 0px 0px 0px;}.kt-info-box25388_314fe1-24 .kt-blocks-info-box-link-wrap:hover .kt-blocks-info-box-learnmore{color:#00854d;background:rgba(68,68,68,0);border-color:#444444;}.kt-info-box25388_314fe1-24 .kt-blocks-info-box-link-wrap{box-shadow:0px 0px 10px 0px rgba(0, 0, 0, 0.2);}.kt-info-box25388_314fe1-24 .kt-blocks-info-box-link-wrap:hover{box-shadow:0px 0px 10px 0px rgba(0, 0, 0, 0.2);}<\/style>\n<div class=\"wp-block-kadence-infobox kt-info-box25388_314fe1-24\"><a class=\"kt-blocks-info-box-link-wrap info-box-link kt-blocks-info-box-media-align-top kt-info-halign-center\" href=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2023\/01\/HelpShift_V5-1.mp4\"><div class=\"kt-blocks-info-box-media-container\"><div class=\"kt-blocks-info-box-media kt-info-media-animate-none\"><div class=\"kadence-info-box-image-inner-intrisic-container\"><div class=\"kadence-info-box-image-intrisic kt-info-animate-none kb-info-box-image-ratio kb-info-box-image-ratio-land21\"><div class=\"kadence-info-box-image-inner-intrisic\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/Screen-Shot-2023-01-18-at-1.44.54-PM.png\" alt=\"\" width=\"956\" height=\"537\" class=\"kt-info-box-image wp-image-28106\" srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/Screen-Shot-2023-01-18-at-1.44.54-PM.png 956w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/Screen-Shot-2023-01-18-at-1.44.54-PM-300x169.png 300w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/Screen-Shot-2023-01-18-at-1.44.54-PM-768x431.png 768w\" sizes=\"(max-width: 956px) 100vw, 956px\" \/><\/div><\/div><\/div><\/div><\/div><div class=\"kt-infobox-textcontent\"><p class=\"kt-blocks-info-box-text\">[VIDEO] Introduction to Helpshift<\/p><div class=\"kt-blocks-info-box-learnmore-wrap\"><span class=\"kt-blocks-info-box-learnmore\">Watch Now<\/span><\/div><\/div><\/a><\/div>\n<\/div><\/div>\n\n\n<style>.kadence-column25388_1ca807-02 > .kt-inside-inner-col,.kadence-column25388_1ca807-02 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column25388_1ca807-02 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column25388_1ca807-02 > .kt-inside-inner-col{flex-direction:column;}.kadence-column25388_1ca807-02 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column25388_1ca807-02 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column25388_1ca807-02{position:relative;}@media all and (max-width: 1024px){.kadence-column25388_1ca807-02 > .kt-inside-inner-col{flex-direction:column;}}@media all and (max-width: 767px){.kadence-column25388_1ca807-02 > .kt-inside-inner-col{flex-direction:column;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column25388_1ca807-02 inner-column-3\"><div class=\"kt-inside-inner-col\"><style>.kt-info-box25388_44d1e8-27 .kt-blocks-info-box-link-wrap{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:#f9f9fb;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.kt-info-box25388_44d1e8-27 .kt-blocks-info-box-link-wrap:hover{background:#f9f9fb;}.kt-info-box25388_44d1e8-27 .kadence-info-box-image-inner-intrisic-container{max-width:800px;}.kt-info-box25388_44d1e8-27 .kadence-info-box-image-inner-intrisic-container .kadence-info-box-image-intrisic{padding-bottom:50%;width:550px;height:0px;max-width:100%;}.kt-info-box25388_44d1e8-27 .kadence-info-box-icon-container .kt-info-svg-icon, .kt-info-box25388_44d1e8-27 .kt-info-svg-icon-flip, .kt-info-box25388_44d1e8-27 .kt-blocks-info-box-number{font-size:50px;}.kt-info-box25388_44d1e8-27 .kt-blocks-info-box-media{color:#444444;background:transparent;border-color:#444444;border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.kt-info-box25388_44d1e8-27 .kt-blocks-info-box-media-container{margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;}.kt-info-box25388_44d1e8-27 .kt-blocks-info-box-link-wrap:hover .kt-blocks-info-box-media{color:#444444;background:transparent;border-color:#444444;}.kt-info-box25388_44d1e8-27 .kt-infobox-textcontent h2.kt-blocks-info-box-title{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:5px;margin-right:0px;margin-bottom:10px;margin-left:0px;}.kt-info-box25388_44d1e8-27 .kt-infobox-textcontent .kt-blocks-info-box-text{color:#555555;}.wp-block-kadence-infobox.kt-info-box25388_44d1e8-27 .kt-blocks-info-box-text{font-size:22px;line-height:1.3em;font-family:Lato;font-style:normal;font-weight:400;padding-top:30px;padding-right:40px;padding-bottom:20px;padding-left:40px;}.kt-info-box25388_44d1e8-27 .kt-blocks-info-box-text{min-height:180px;}.kt-info-box25388_44d1e8-27 .kt-blocks-info-box-learnmore{color:#00854d;background:transparent;border-color:#555555;font-size:18px;border-width:0px 0px 0px 0px;padding-top:0px;padding-right:40px;padding-bottom:40px;padding-left:40px;margin:0px 0px 0px 0px;}.kt-info-box25388_44d1e8-27 .kt-blocks-info-box-link-wrap:hover .kt-blocks-info-box-learnmore{color:#00854d;background:rgba(68,68,68,0);border-color:#444444;}.kt-info-box25388_44d1e8-27 .kt-blocks-info-box-link-wrap{box-shadow:0px 0px 10px 0px rgba(0, 0, 0, 0.2);}.kt-info-box25388_44d1e8-27 .kt-blocks-info-box-link-wrap:hover{box-shadow:0px 0px 10px 0px rgba(0, 0, 0, 0.2);}<\/style>\n<div class=\"wp-block-kadence-infobox kt-info-box25388_44d1e8-27\"><a class=\"kt-blocks-info-box-link-wrap info-box-link kt-blocks-info-box-media-align-top kt-info-halign-center\" href=\"https:\/\/get.helpshift.com\/ebook-the-ultimate-guide-to-digital-first-customer-service\" target=\"_blank\" rel=\"noopener\"><div class=\"kt-blocks-info-box-media-container\"><div class=\"kt-blocks-info-box-media kt-info-media-animate-none\"><div class=\"kadence-info-box-image-inner-intrisic-container\"><div class=\"kadence-info-box-image-intrisic kt-info-animate-none kb-info-box-image-ratio kb-info-box-image-ratio-land21\"><div class=\"kadence-info-box-image-inner-intrisic\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/11_HELP_Ultimate_Guide_Tile_L1R1.png\" alt=\"\" width=\"550\" height=\"420\" class=\"kt-info-box-image wp-image-25387\" srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/11_HELP_Ultimate_Guide_Tile_L1R1.png 550w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/08\/11_HELP_Ultimate_Guide_Tile_L1R1-300x229.png 300w\" sizes=\"(max-width: 550px) 100vw, 550px\" \/><\/div><\/div><\/div><\/div><\/div><div class=\"kt-infobox-textcontent\"><p class=\"kt-blocks-info-box-text\">Ultimate Guide to Digital Customer Service<\/p><div class=\"kt-blocks-info-box-learnmore-wrap\"><span class=\"kt-blocks-info-box-learnmore\">Download Guide<\/span><\/div><\/div><\/a><\/div>\n<\/div><\/div>\n\n<\/div><\/div><\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id29532_8fcf1e-9a > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id29532_8fcf1e-9a > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id29532_8fcf1e-9a > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:100px;padding-bottom:100px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id29532_8fcf1e-9a{background-color:#b6d2ca;}.kb-row-layout-id29532_8fcf1e-9a > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id29532_8fcf1e-9a > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id29532_8fcf1e-9a > .kt-row-column-wrap{padding-top:50px;padding-bottom:50px;grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id29532_8fcf1e-9a alignnone kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column29532_be28f4-a7 > .kt-inside-inner-col,.kadence-column29532_be28f4-a7 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29532_be28f4-a7 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29532_be28f4-a7 > .kt-inside-inner-col{flex-direction:column;}.kadence-column29532_be28f4-a7 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29532_be28f4-a7 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29532_be28f4-a7{position:relative;}@media all and (max-width: 1024px){.kadence-column29532_be28f4-a7 > .kt-inside-inner-col{flex-direction:column;}}@media all and (max-width: 767px){.kadence-column29532_be28f4-a7 > .kt-inside-inner-col{flex-direction:column;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29532_be28f4-a7 inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading29532_fb32f2-fa, .wp-block-kadence-advancedheading.kt-adv-heading29532_fb32f2-fa[data-kb-block=\"kb-adv-heading29532_fb32f2-fa\"]{margin-top:0px;margin-bottom:20px;text-align:center;font-size:42px;line-height:1.3em;font-weight:700;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading29532_fb32f2-fa mark, .wp-block-kadence-advancedheading.kt-adv-heading29532_fb32f2-fa[data-kb-block=\"kb-adv-heading29532_fb32f2-fa\"] mark{font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<h2 class=\"kt-adv-heading29532_fb32f2-fa wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading29532_fb32f2-fa\">Ready to do this?<\/h2>\n\n\n<style>.wp-block-kadence-advancedbtn.kb-btns29532_8b3e82-ed{gap:15px;justify-content:center;align-items:center;}.kt-btns29532_8b3e82-ed .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns29532_8b3e82-ed\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn29532_5da781-ed.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn29532_5da781-ed.kb-button{color:#ffffff;background:#0c7554;font-size:17px;font-family:Lato;font-weight:700;border-top-left-radius:5px;border-top-right-radius:5px;border-bottom-right-radius:5px;border-bottom-left-radius:5px;border-top:2px solid #0c7554;border-right:2px solid #0c7554;border-bottom:2px solid #0c7554;border-left:2px solid #0c7554;padding-top:12px;padding-right:35px;padding-bottom:12px;padding-left:35px;}.wp-block-kadence-advancedbtn .kb-btn29532_5da781-ed.kb-button:hover{color:#ffffff;background:#000000;border-top-color:#000000;border-top-style:solid;border-right-color:#000000;border-right-style:solid;border-bottom-color:#000000;border-bottom-style:solid;border-left-color:#000000;border-left-style:solid;}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn29532_5da781-ed.kb-button{border-top:2px solid #0c7554;border-right:2px solid #0c7554;border-bottom:2px solid #0c7554;border-left:2px solid #0c7554;}}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn .kb-btn29532_5da781-ed.kb-button:hover{border-top-color:#000000;border-top-style:solid;border-right-color:#000000;border-right-style:solid;border-bottom-color:#000000;border-bottom-style:solid;border-left-color:#000000;border-left-style:solid;}}@media all and (max-width: 1024px){.kb-btn29532_5da781-ed.kb-button .kb-svg-icon-wrap{display:block;}}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn29532_5da781-ed.kb-button{border-top:2px solid #0c7554;border-right:2px solid #0c7554;border-bottom:2px solid #0c7554;border-left:2px solid #0c7554;}.wp-block-kadence-advancedbtn .kb-btn29532_5da781-ed.kb-button:hover{border-top-color:#000000;border-top-style:solid;border-right-color:#000000;border-right-style:solid;border-bottom-color:#000000;border-bottom-style:solid;border-left-color:#000000;border-left-style:solid;}}<\/style><a class=\"kb-button kt-button button kb-btn29532_5da781-ed kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-outline kt-btn-has-text-true kt-btn-has-svg-false wp-block-kadence-singlebtn\" href=\"https:\/\/www.helpshift.com\/schedule-demo\/\"><span class=\"kt-btn-inner-text\">Request a demo<\/span><\/a><\/div>\n<\/div><\/div>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Self Service Experience Self-Service should just work. Empower users to solve common issues on their own, faster than ever with Helpshift\u2019s Self-Service Experience. What is Self-Service? The term self-service refers to a type of customer service offering which puts the power in the hands of customers. Using in-app, in-game, or web self-service, customers can instantly&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":13,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":"","_links_to":"","_links_to_target":""},"acf":[],"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"Brandan","author_link":"https:\/\/www.helpshift.com\/author\/brandond\/"},"comment_info":0,"_links":{"self":[{"href":"https:\/\/www.helpshift.com\/wp-json\/wp\/v2\/pages\/29532"}],"collection":[{"href":"https:\/\/www.helpshift.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.helpshift.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.helpshift.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.helpshift.com\/wp-json\/wp\/v2\/comments?post=29532"}],"version-history":[{"count":2,"href":"https:\/\/www.helpshift.com\/wp-json\/wp\/v2\/pages\/29532\/revisions"}],"predecessor-version":[{"id":30289,"href":"https:\/\/www.helpshift.com\/wp-json\/wp\/v2\/pages\/29532\/revisions\/30289"}],"up":[{"embeddable":true,"href":"https:\/\/www.helpshift.com\/wp-json\/wp\/v2\/pages\/13"}],"wp:attachment":[{"href":"https:\/\/www.helpshift.com\/wp-json\/wp\/v2\/media?parent=29532"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}