{"id":397,"date":"2022-04-08T07:39:50","date_gmt":"2022-04-08T14:39:50","guid":{"rendered":"https:\/\/www.helpshift.com\/?page_id=397"},"modified":"2022-08-05T10:14:59","modified_gmt":"2022-08-05T17:14:59","slug":"press","status":"publish","type":"page","link":"https:\/\/www.helpshift.com\/press\/","title":{"rendered":"Press"},"content":{"rendered":"<style>#kt-layout-id_bd5d85-39{margin-top:0px;margin-bottom:0px;}#kt-layout-id_bd5d85-39 > .kt-row-column-wrap{z-index:10;position:relative;align-content:center;}:where(#kt-layout-id_bd5d85-39 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:center;}#kt-layout-id_bd5d85-39 > .kt-row-column-wrap{column-gap:80px;row-gap:var(--global-kb-gap-md, 2rem);max-width:1150px;margin-left:auto;margin-right:auto;padding-top:var( --global-kb-row-default-top, 25px );padding-bottom:var( --global-kb-row-default-bottom, 25px );padding-top:100px;padding-bottom:100px;grid-template-columns:minmax(0, 1fr);}#kt-layout-id_bd5d85-39 > .kt-row-layout-overlay{opacity:0.00;mix-blend-mode:color-burn;}#kt-layout-id_bd5d85-39 > .kt-row-column-wrap{z-index:7;position:relative;}#kt-layout-id_bd5d85-39 .kt-row-layout-bottom-sep{height:90px;}#kt-layout-id_bd5d85-39 .kt-row-layout-bottom-sep svg{width:100%;}#kt-layout-id_bd5d85-39 .kt-row-layout-bottom-sep svg{fill:#ffffff!important;}#kt-layout-id_bd5d85-39 .kt-row-layout-top-sep{height:100px;}#kt-layout-id_bd5d85-39 .kt-row-layout-top-sep svg{fill:#ffffff!important;}@media all and (max-width: 1024px){#kt-layout-id_bd5d85-39 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 1024px){#kt-layout-id_bd5d85-39 .kt-row-layout-bottom-sep{height:px;}}@media all and (max-width: 1024px){#kt-layout-id_bd5d85-39 .kt-row-layout-bottom-sep svg{width:%;}}@media all and (max-width: 767px){#kt-layout-id_bd5d85-39 > .kt-row-column-wrap{padding-top:120px;padding-bottom:110px;grid-template-columns:minmax(0, 1fr);}#kt-layout-id_bd5d85-39 .kt-row-layout-bottom-sep{height:40px;}#kt-layout-id_bd5d85-39 .kt-row-layout-bottom-sep svg{width:100%;}}<\/style>\n<div class=\"wp-block-kadence-rowlayout alignnone products-hero\"><div id=\"kt-layout-id_bd5d85-39\" class=\"kt-row-layout-inner kt-layout-id_bd5d85-39\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-gutter-widest kt-v-gutter-default kt-row-valign-middle kt-row-layout-equal kt-tab-layout-inherit kt-m-colapse-left-to-right kt-mobile-layout-row\"><style>.kadence-column_fe6132-8e > .kt-inside-inner-col{border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;}.kadence-column_fe6132-8e > .kt-inside-inner-col,.kadence-column_fe6132-8e > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column_fe6132-8e > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column_fe6132-8e > .kt-inside-inner-col{flex-direction:column;}.kadence-column_fe6132-8e > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column_fe6132-8e > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column_fe6132-8e{text-align:left;}.kadence-column_fe6132-8e{position:relative;}@media all and (max-width: 1024px){.kadence-column_fe6132-8e > .kt-inside-inner-col{flex-direction:column;}}@media all and (max-width: 767px){.kadence-column_fe6132-8e > .kt-inside-inner-col{flex-direction:column;}}<\/style>\n<div class=\"wp-block-kadence-column inner-column-1 kadence-column_fe6132-8e\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading_7708fb-7a, .wp-block-kadence-advancedheading.kt-adv-heading_7708fb-7a[data-kb-block=\"kb-adv-heading_7708fb-7a\"]{text-align:center;font-size:50px;line-height:1.1em;font-weight:700;font-style:normal;font-family:Lato;letter-spacing:0px;}.wp-block-kadence-advancedheading.kt-adv-heading_7708fb-7a mark, .wp-block-kadence-advancedheading.kt-adv-heading_7708fb-7a[data-kb-block=\"kb-adv-heading_7708fb-7a\"] mark{font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading_7708fb-7a, .wp-block-kadence-advancedheading.kt-adv-heading_7708fb-7a[data-kb-block=\"kb-adv-heading_7708fb-7a\"]{font-size:45px;line-height:1.1em;}}<\/style>\n<h2 class=\"kt-adv-heading_7708fb-7a wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading_7708fb-7a\">Press Center<\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading_bcf8db-f5, .wp-block-kadence-advancedheading.kt-adv-heading_bcf8db-f5[data-kb-block=\"kb-adv-heading_bcf8db-f5\"]{text-align:center;font-size:22px;line-height:1.3em;font-weight:400;font-style:normal;font-family:Lato;}.wp-block-kadence-advancedheading.kt-adv-heading_bcf8db-f5 mark, 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#2B6CB0);background-color:var(--global-palette2, #2B6CB0);}.kt-post-loop_17d1ac-c5 .kb-filter-item{color:var(--global-palette2, #2B6CB0);border-top-width:0px;border-right-width:0px;border-bottom-width:2px;border-left-width:0px;padding-top:5px;padding-right:8px;padding-bottom:5px;padding-left:8px;margin-top:0px;margin-right:10px;margin-bottom:0px;margin-left:0px;}<\/style><div class=\"wp-block-kadence-postgrid kt-blocks-post-loop-block alignnone kt-post-loop_17d1ac-c5 kt-post-grid-layout-grid \"><div class=\"kt-post-grid-layout-grid-wrap kt-post-grid-wrap\" data-columns-xxl=\"1\" data-columns-xl=\"1\" data-columns-md=\"1\" data-columns-sm=\"1\" data-columns-xs=\"1\" data-columns-ss=\"1\"data-item-selector=\".kt-post-masonry-item\"><article class=\"kt-blocks-post-grid-item post-30384 press type-press status-publish has-post-thumbnail hentry\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-left kt-feat-image-mobile-align-top\"><div class=\"kadence-post-image\"><div class=\"kadence-post-image-intrisic kt-image-ratio-nocrop\" style=\"padding-bottom:24.8%\"><div class=\"kadence-post-image-inner-intrisic\"><a href=\"https:\/\/medium.com\/authority-magazine\/c-suite-perspectives-on-ai-erik-ashby-of-helpshift-on-where-to-use-ai-and-where-to-rely-only-on-3be2c3a81383\" class=\"kadence-post-image-inner-wrap\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"124\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2024\/04\/Untitled-design-45.png\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2024\/04\/Untitled-design-45.png 500w, https:\/\/www.helpshift.com\/wp-content\/uploads\/2024\/04\/Untitled-design-45-300x74.png 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/a><\/div><\/div><\/div><div class=\"kt-blocks-post-grid-item-inner\"><header><h2 class=\"entry-title\"><a href=\"https:\/\/medium.com\/authority-magazine\/c-suite-perspectives-on-ai-erik-ashby-of-helpshift-on-where-to-use-ai-and-where-to-rely-only-on-3be2c3a81383\" target=\"_blank\" rel=\"noopener\">C-Suite Perspectives On AI: Erik Ashby Of\u00a0Helpshift\u00a0On Where to Use AI and Where to Rely Only on Humans<\/a><\/h2><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2024-04-10T13:49:27-07:00\" class=\"kt-blocks-post-date\">April 10, 2024<\/time><\/div><div class=\"kt-blocks-meta-divider kt-blocks-meta-no-divider\"><\/div><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/medium.com\/authority-magazine\/c-suite-perspectives-on-ai-erik-ashby-of-helpshift-on-where-to-use-ai-and-where-to-rely-only-on-3be2c3a81383\" target=\"_blank\" rel=\"noopener\">Read More<span class=\"screen-reader-text\"> C-Suite Perspectives On AI: Erik Ashby Of\u00a0Helpshift\u00a0On Where to Use AI and Where to Rely Only on Humans<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><\/div><!-- .wp-block-kadence-postgrid -->\n\n<style>.wp-block-kadence-spacer.kt-block-spacer-_88ef32-ff .kt-block-spacer{height:50px;}.wp-block-kadence-spacer.kt-block-spacer-_88ef32-ff .kt-divider{border-top-width:1px;height:1px;border-top-color:#eee;width:80%;border-top-style:solid;}<\/style>\n<div class=\"wp-block-kadence-spacer aligncenter kt-block-spacer-_88ef32-ff\"><div class=\"kt-block-spacer kt-block-spacer-halign-center\"><\/div><\/div>\n\n\n<style>.kt-post-loop_eba7db-63 .kadence-post-image{padding-top:30px;padding-right:50px;padding-bottom:0px;padding-left:50px;}.kt-post-loop_eba7db-63 .kt-post-grid-layout-masonry-wrap 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#ffffff);background-color:var(--global-palette9, #ffffff);}.kt-post-loop_eba7db-63 .kb-filter-item{color:var(--global-palette2, #2B6CB0);border-top-width:0px;border-right-width:0px;border-bottom-width:2px;border-left-width:0px;padding-top:5px;padding-right:8px;padding-bottom:5px;padding-left:8px;margin-top:0px;margin-right:10px;margin-bottom:0px;margin-left:0px;}<\/style><div class=\"wp-block-kadence-postgrid kt-blocks-post-loop-block alignnone kt-post-loop_eba7db-63 kt-post-grid-layout-masonry \"><div class=\"kt-post-grid-layout-masonry-wrap kt-post-grid-wrap kb-pro-masonry-init\" data-columns-xxl=\"3\" data-columns-xl=\"3\" data-columns-md=\"3\" data-columns-sm=\"2\" data-columns-xs=\"1\" data-columns-ss=\"1\"data-item-selector=\".kt-post-masonry-item\"><div class=\"kt-post-masonry-item post-29865 press type-press status-publish has-post-thumbnail hentry\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-none kt-feat-image-mobile-align-top\"><div class=\"kt-blocks-post-grid-item-inner\"><header><h3 class=\"entry-title\"><a href=\"https:\/\/appdevelopermagazine.com\/ai-cooling-off-period-projected-by-helpshift-in-2024\/\" target=\"_blank\" rel=\"noopener\">AI cooling off period projected by Helpshift in 2024<\/a><\/h3><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2024-01-10T15:28:30-08:00\" class=\"kt-blocks-post-date\">January 10, 2024<\/time><\/div><div class=\"kt-blocks-meta-divider kt-blocks-meta-no-divider\"><\/div><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/appdevelopermagazine.com\/ai-cooling-off-period-projected-by-helpshift-in-2024\/\" target=\"_blank\" rel=\"noopener\">Read More<span class=\"screen-reader-text\"> AI cooling off period projected by Helpshift in 2024<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item post-29657 press type-press status-publish has-post-thumbnail hentry\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-none kt-feat-image-mobile-align-top\"><div class=\"kt-blocks-post-grid-item-inner\"><header><h3 class=\"entry-title\"><a href=\"https:\/\/www.gamedeveloper.com\/production\/how-ai-and-automation-are-revolutionizing-player-support#close-modal\" target=\"_blank\" rel=\"noopener\">How AI and Automation are Revolutionizing Player Support<\/a><\/h3><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2023-11-21T07:17:52-08:00\" class=\"kt-blocks-post-date\">November 21, 2023<\/time><\/div><div class=\"kt-blocks-meta-divider kt-blocks-meta-no-divider\"><\/div><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.gamedeveloper.com\/production\/how-ai-and-automation-are-revolutionizing-player-support#close-modal\" target=\"_blank\" rel=\"noopener\">Read More<span class=\"screen-reader-text\"> How AI and Automation are Revolutionizing Player Support<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item post-29086 press type-press status-publish has-post-thumbnail hentry\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-none kt-feat-image-mobile-align-top\"><div class=\"kt-blocks-post-grid-item-inner\"><header><h3 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/press\/gaming-is-mastering-automation-in-player-support-helpshift-venturebeat\/\">Gaming is mastering automation in player support | Helpshift &#8211; VentureBeat<\/a><\/h3><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2023-10-12T15:21:37-07:00\" class=\"kt-blocks-post-date\">October 12, 2023<\/time><\/div><div class=\"kt-blocks-meta-divider kt-blocks-meta-no-divider\"><\/div><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/press\/gaming-is-mastering-automation-in-player-support-helpshift-venturebeat\/\">Read More<span class=\"screen-reader-text\"> Gaming is mastering automation in player support | Helpshift &#8211; VentureBeat<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item post-29078 press type-press status-publish has-post-thumbnail hentry\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-none kt-feat-image-mobile-align-top\"><div class=\"kt-blocks-post-grid-item-inner\"><header><h3 class=\"entry-title\"><a href=\"https:\/\/www.cmswire.com\/customer-experience\/ai-in-the-contact-center-an-essential-tool\/\" target=\"_blank\" rel=\"noopener\">AI in the Contact Center: An Essential Tool &#8211; CSMWire<\/a><\/h3><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2023-10-02T10:15:23-07:00\" class=\"kt-blocks-post-date\">October 2, 2023<\/time><\/div><div class=\"kt-blocks-meta-divider kt-blocks-meta-no-divider\"><\/div><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.cmswire.com\/customer-experience\/ai-in-the-contact-center-an-essential-tool\/\" target=\"_blank\" rel=\"noopener\">Read More<span class=\"screen-reader-text\"> AI in the Contact Center: An Essential Tool &#8211; CSMWire<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item post-28839 press type-press status-publish has-post-thumbnail hentry\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-none kt-feat-image-mobile-align-top\"><div class=\"kt-blocks-post-grid-item-inner\"><header><h3 class=\"entry-title\"><a href=\"https:\/\/www.businessofapps.com\/podcasts\/the-challenges-of-a-mobile-game-player-support-with-eric-vermillion-ceo-of-helpshift\/\" target=\"_blank\" rel=\"noopener\">The challenges of a mobile game player support with Eric Vermillion, CEO of Helpshift<\/a><\/h3><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2023-09-12T15:43:57-07:00\" class=\"kt-blocks-post-date\">September 12, 2023<\/time><\/div><div class=\"kt-blocks-meta-divider kt-blocks-meta-no-divider\"><\/div><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.businessofapps.com\/podcasts\/the-challenges-of-a-mobile-game-player-support-with-eric-vermillion-ceo-of-helpshift\/\" target=\"_blank\" rel=\"noopener\">Read More<span class=\"screen-reader-text\"> The challenges of a mobile game player support with Eric Vermillion, CEO of Helpshift<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item post-28484 press type-press status-publish hentry\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-none kt-feat-image-mobile-align-top\"><div class=\"kt-blocks-post-grid-item-inner\"><header><h3 class=\"entry-title\"><a href=\"https:\/\/www.forbes.com\/sites\/forbesbusinesscouncil\/2023\/07\/26\/deeper-engagement-support-and-customer-growth-go-hand-in-hand\/?sh=666a79325393\" target=\"_blank\" rel=\"noopener\">Deeper Engagement: Support And Customer Growth Go Hand In Hand<\/a><\/h3><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2023-07-26T08:22:27-07:00\" class=\"kt-blocks-post-date\">July 26, 2023<\/time><\/div><div class=\"kt-blocks-meta-divider kt-blocks-meta-no-divider\"><\/div><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.forbes.com\/sites\/forbesbusinesscouncil\/2023\/07\/26\/deeper-engagement-support-and-customer-growth-go-hand-in-hand\/?sh=666a79325393\" target=\"_blank\" rel=\"noopener\">Read More<span class=\"screen-reader-text\"> Deeper Engagement: Support And Customer Growth Go Hand In Hand<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item post-28408 press type-press status-publish hentry\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-none kt-feat-image-mobile-align-top\"><div class=\"kt-blocks-post-grid-item-inner\"><header><h3 class=\"entry-title\"><a href=\"https:\/\/www.infoworld.com\/article\/3689172\/chatgpt-and-software-development.html\" target=\"_blank\" rel=\"noopener\">ChatGPT and Software Development<\/a><\/h3><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2023-07-13T10:04:20-07:00\" class=\"kt-blocks-post-date\">July 13, 2023<\/time><\/div><div class=\"kt-blocks-meta-divider kt-blocks-meta-no-divider\"><\/div><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.infoworld.com\/article\/3689172\/chatgpt-and-software-development.html\" target=\"_blank\" rel=\"noopener\">Read More<span class=\"screen-reader-text\"> ChatGPT and Software Development<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item post-28409 press type-press status-publish hentry\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-none kt-feat-image-mobile-align-top\"><div class=\"kt-blocks-post-grid-item-inner\"><header><h3 class=\"entry-title\"><a href=\"https:\/\/www.pocketgamer.biz\/profile\/80603\/speaker-spotlight-9716652\/\" target=\"_blank\" rel=\"noopener\">Speaker Spotlight: Helpshift and Keywords Studios on AI in-game support for happier players<\/a><\/h3><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2023-07-03T10:04:47-07:00\" class=\"kt-blocks-post-date\">July 3, 2023<\/time><\/div><div class=\"kt-blocks-meta-divider kt-blocks-meta-no-divider\"><\/div><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.pocketgamer.biz\/profile\/80603\/speaker-spotlight-9716652\/\" target=\"_blank\" rel=\"noopener\">Read More<span class=\"screen-reader-text\"> Speaker Spotlight: Helpshift and Keywords Studios on AI in-game support for happier players<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item post-28407 press type-press status-publish hentry\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-none kt-feat-image-mobile-align-top\"><div class=\"kt-blocks-post-grid-item-inner\"><header><h3 class=\"entry-title\"><a href=\"https:\/\/venturebeat.com\/games\/helpshift-gets-patent-for-bridging-customer-support-for-multiple-platforms\/\" target=\"_blank\" rel=\"noopener\">Helpshift gets patent for bridging customer support for multiple platforms<\/a><\/h3><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2023-07-03T10:03:53-07:00\" class=\"kt-blocks-post-date\">July 3, 2023<\/time><\/div><div class=\"kt-blocks-meta-divider kt-blocks-meta-no-divider\"><\/div><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/venturebeat.com\/games\/helpshift-gets-patent-for-bridging-customer-support-for-multiple-platforms\/\" target=\"_blank\" rel=\"noopener\">Read More<span class=\"screen-reader-text\"> Helpshift gets patent for bridging customer support for multiple platforms<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item post-28406 press type-press status-publish hentry\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-none kt-feat-image-mobile-align-top\"><div class=\"kt-blocks-post-grid-item-inner\"><header><h3 class=\"entry-title\"><a href=\"https:\/\/www.forbes.com\/sites\/forbesbusinesscouncil\/2023\/04\/17\/how-to-make-generative-ai-the-robin-to-your-batman\/?sh=3264457b3fd3\" target=\"_blank\" rel=\"noopener\">How To Make Generative AI The Robin To Your Batman<\/a><\/h3><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2023-07-03T10:03:26-07:00\" class=\"kt-blocks-post-date\">July 3, 2023<\/time><\/div><div class=\"kt-blocks-meta-divider 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href=\"https:\/\/gaminghybrid.com\/news\/2023\/04\/14\/keywords-yago-sagrado-garcia-discusses-the-growing-south-american-games-market-pocket-gamer-biz\/\" target=\"_blank\" rel=\"noopener\">Keywords Yago Sagrado Garc\u00eda discusses the growing South American games market<\/a><\/h3><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2023-05-03T11:11:19-07:00\" class=\"kt-blocks-post-date\">May 3, 2023<\/time><\/div><div class=\"kt-blocks-meta-divider kt-blocks-meta-no-divider\"><\/div><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/gaminghybrid.com\/news\/2023\/04\/14\/keywords-yago-sagrado-garcia-discusses-the-growing-south-american-games-market-pocket-gamer-biz\/\" target=\"_blank\" rel=\"noopener\">Read More<span class=\"screen-reader-text\"> Keywords Yago Sagrado Garc\u00eda discusses the growing South American games market<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item post-28228 press type-press status-publish has-post-thumbnail hentry\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-none kt-feat-image-mobile-align-top\"><div class=\"kt-blocks-post-grid-item-inner\"><header><h3 class=\"entry-title\"><a href=\"https:\/\/www.forbes.com\/sites\/forbesbusinesscouncil\/2023\/04\/17\/how-to-make-generative-ai-the-robin-to-your-batman\/?sh=22da6c63fd34\" target=\"_blank\" rel=\"noopener\">How To Make Generative AI The Robin To Your Batman<\/a><\/h3><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2023-04-18T10:53:33-07:00\" class=\"kt-blocks-post-date\">April 18, 2023<\/time><\/div><div class=\"kt-blocks-meta-divider kt-blocks-meta-no-divider\"><\/div><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.forbes.com\/sites\/forbesbusinesscouncil\/2023\/04\/17\/how-to-make-generative-ai-the-robin-to-your-batman\/?sh=22da6c63fd34\" target=\"_blank\" rel=\"noopener\">Read More<span class=\"screen-reader-text\"> How To Make Generative AI The Robin To Your Batman<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item post-27955 press type-press status-publish has-post-thumbnail hentry\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-none 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Support<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item post-26511 press type-press status-publish has-post-thumbnail hentry\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-none kt-feat-image-mobile-align-top\"><div class=\"kt-blocks-post-grid-item-inner\"><header><h3 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/press\/pathmonk-podcast-how-to-support-the-buying-journey-in-the-metaverse-interview-with-christine-dart-from-helpshift\/\">Pathmonk Podcast: How to Support the Buying Journey in the Metaverse | Interview with Christine Dart from Helpshift<\/a><\/h3><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2022-08-24T16:43:15-07:00\" class=\"kt-blocks-post-date\">August 24, 2022<\/time><\/div><div class=\"kt-blocks-meta-divider kt-blocks-meta-no-divider\"><\/div><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/press\/pathmonk-podcast-how-to-support-the-buying-journey-in-the-metaverse-interview-with-christine-dart-from-helpshift\/\">Read More<span class=\"screen-reader-text\"> Pathmonk Podcast: How to Support the Buying Journey in the Metaverse | Interview with Christine Dart from Helpshift<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item post-19425 press type-press status-publish has-post-thumbnail hentry\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-none kt-feat-image-mobile-align-top\"><div class=\"kt-blocks-post-grid-item-inner\"><header><h3 class=\"entry-title\"><a href=\"https:\/\/venturebeat.com\/2022\/03\/31\/helpshift-contemplates-customer-support-for-the-metaverse-with-metashift\/\" target=\"_blank\" rel=\"noopener\">&#8220;Helpshift contemplates customer support for the metaverse with Metashift,&#8221; by Dean Takahashi, VentureBeat<\/a><\/h3><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2022-03-31T00:00:00-07:00\" class=\"kt-blocks-post-date\">March 31, 2022<\/time><\/div><div class=\"kt-blocks-meta-divider kt-blocks-meta-no-divider\"><\/div><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/venturebeat.com\/2022\/03\/31\/helpshift-contemplates-customer-support-for-the-metaverse-with-metashift\/\" target=\"_blank\" rel=\"noopener\">Read More<span class=\"screen-reader-text\"> &#8220;Helpshift contemplates customer support for the metaverse with Metashift,&#8221; by Dean Takahashi, VentureBeat<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item post-19423 press type-press status-publish has-post-thumbnail hentry\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-none kt-feat-image-mobile-align-top\"><div class=\"kt-blocks-post-grid-item-inner\"><header><h3 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/press\/helpshift-launches-metashift-the-worlds-first-customer-support-system-for-the-metaverse\/\">Helpshift Launches &#8220;Metashift&#8221; &#8211; the World&#8217;s First Customer Support System for the Metaverse<\/a><\/h3><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2022-03-31T00:00:00-07:00\" class=\"kt-blocks-post-date\">March 31, 2022<\/time><\/div><div class=\"kt-blocks-meta-divider kt-blocks-meta-no-divider\"><\/div><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/press\/helpshift-launches-metashift-the-worlds-first-customer-support-system-for-the-metaverse\/\">Read More<span class=\"screen-reader-text\"> Helpshift Launches &#8220;Metashift&#8221; &#8211; the World&#8217;s First Customer Support System for the Metaverse<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item post-19421 press type-press status-publish has-post-thumbnail hentry\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-none kt-feat-image-mobile-align-top\"><div class=\"kt-blocks-post-grid-item-inner\"><header><h3 class=\"entry-title\"><a href=\"https:\/\/martechseries.com\/mts-insights\/interviews\/martech-interview-with-eric-vermillion-ceo-at-helpshift\/\" target=\"_blank\" rel=\"noopener\">MarTech Interview with Eric Vermillion, CEO at Helpshift\ufffc<\/a><\/h3><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2022-03-10T00:00:00-08:00\" class=\"kt-blocks-post-date\">March 10, 2022<\/time><\/div><div class=\"kt-blocks-meta-divider kt-blocks-meta-no-divider\"><\/div><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/martechseries.com\/mts-insights\/interviews\/martech-interview-with-eric-vermillion-ceo-at-helpshift\/\" target=\"_blank\" rel=\"noopener\">Read More<span class=\"screen-reader-text\"> MarTech Interview with Eric Vermillion, CEO at Helpshift\ufffc<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item post-19419 press type-press status-publish has-post-thumbnail hentry\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-none kt-feat-image-mobile-align-top\"><div class=\"kt-blocks-post-grid-item-inner\"><header><h3 class=\"entry-title\"><a href=\"https:\/\/medium.com\/authority-magazine\/meet-the-disruptors-eric-vermillion-of-helpshift-on-the-five-things-you-need-to-shake-up-your-618ec7b9505\" target=\"_blank\" rel=\"noopener\">Meet The Disruptors: Eric Vermillion Of Helpshift On The Five Things You Need To Shake Up Your Industry<\/a><\/h3><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2022-02-24T00:00:00-08:00\" class=\"kt-blocks-post-date\">February 24, 2022<\/time><\/div><div class=\"kt-blocks-meta-divider kt-blocks-meta-no-divider\"><\/div><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/medium.com\/authority-magazine\/meet-the-disruptors-eric-vermillion-of-helpshift-on-the-five-things-you-need-to-shake-up-your-618ec7b9505\" target=\"_blank\" rel=\"noopener\">Read More<span class=\"screen-reader-text\"> Meet The Disruptors: Eric Vermillion Of Helpshift On The Five Things You Need To Shake Up Your Industry<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item post-19418 press type-press status-publish hentry\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-none kt-feat-image-mobile-align-top\"><div class=\"kt-blocks-post-grid-item-inner\"><header><h3 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/press\/visionary-global-fintech-companies-invest-in-customer-service-experience-by-partnering-with-helpshift\/\">Visionary Global Fintech Companies Invest in Customer Service Experience by Partnering with Helpshift<\/a><\/h3><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2021-10-30T00:00:00-07:00\" class=\"kt-blocks-post-date\">October 30, 2021<\/time><\/div><div class=\"kt-blocks-meta-divider kt-blocks-meta-no-divider\"><\/div><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/press\/visionary-global-fintech-companies-invest-in-customer-service-experience-by-partnering-with-helpshift\/\">Read More<span class=\"screen-reader-text\"> Visionary Global Fintech Companies Invest in Customer Service Experience by Partnering with Helpshift<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item post-19416 press type-press status-publish has-post-thumbnail hentry\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-none kt-feat-image-mobile-align-top\"><div class=\"kt-blocks-post-grid-item-inner\"><header><h3 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/press\/helpshift-the-leading-mobile-first-player-support-platform-announces-mobile-gaming-growth-and-integrations-as-mobile-gaming-explodes-pandemics-gaming-explosion-requires-helpshifts\/\">Helpshift, the Leading Mobile-First Player Support Platform, Announces Mobile-Gaming Growth and Integrations as Mobile Gaming Explodes.<\/a><\/h3><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2021-03-23T00:00:00-07:00\" class=\"kt-blocks-post-date\">March 23, 2021<\/time><\/div><div class=\"kt-blocks-meta-divider kt-blocks-meta-no-divider\"><\/div><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/press\/helpshift-the-leading-mobile-first-player-support-platform-announces-mobile-gaming-growth-and-integrations-as-mobile-gaming-explodes-pandemics-gaming-explosion-requires-helpshifts\/\">Read More<span class=\"screen-reader-text\"> Helpshift, the Leading Mobile-First Player Support Platform, Announces Mobile-Gaming Growth and Integrations as Mobile Gaming Explodes.<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item post-19414 press type-press status-publish has-post-thumbnail hentry\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-none kt-feat-image-mobile-align-top\"><div class=\"kt-blocks-post-grid-item-inner\"><header><h3 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/press\/helpshift-the-leading-mobile-first-player-support-platform-is-now-a-unity-verified-solutions-partner\/\">Helpshift, the Leading Mobile-First Player Support Platform, is Now a Unity Verified Solutions Partner<\/a><\/h3><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2021-03-23T00:00:00-07:00\" class=\"kt-blocks-post-date\">March 23, 2021<\/time><\/div><div class=\"kt-blocks-meta-divider kt-blocks-meta-no-divider\"><\/div><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/press\/helpshift-the-leading-mobile-first-player-support-platform-is-now-a-unity-verified-solutions-partner\/\">Read More<span class=\"screen-reader-text\"> Helpshift, the Leading Mobile-First Player Support Platform, is Now a Unity Verified Solutions Partner<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item post-19412 press type-press status-publish has-post-thumbnail hentry\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-none kt-feat-image-mobile-align-top\"><div class=\"kt-blocks-post-grid-item-inner\"><header><h3 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/press\/helpshift-named-a-strong-performer-for-digital-first-customer-service-in-new-report\/\">Helpshift Named a Strong Performer for Digital-First Customer Service in New   Report<\/a><\/h3><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2020-04-15T00:00:00-07:00\" class=\"kt-blocks-post-date\">April 15, 2020<\/time><\/div><div class=\"kt-blocks-meta-divider kt-blocks-meta-no-divider\"><\/div><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/press\/helpshift-named-a-strong-performer-for-digital-first-customer-service-in-new-report\/\">Read More<span class=\"screen-reader-text\"> Helpshift Named a Strong Performer for Digital-First Customer Service in New   Report<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item post-19411 press type-press status-publish has-post-thumbnail hentry\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-none kt-feat-image-mobile-align-top\"><div class=\"kt-blocks-post-grid-item-inner\"><header><h3 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/press\/helpshift-now-partnering-with-communities-to-aid-in-the-covid-19-response\/\">Helpshift now partnering with communities to aid in the COVID-19 response<\/a><\/h3><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2020-03-20T00:00:00-07:00\" class=\"kt-blocks-post-date\">March 20, 2020<\/time><\/div><div class=\"kt-blocks-meta-divider kt-blocks-meta-no-divider\"><\/div><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/press\/helpshift-now-partnering-with-communities-to-aid-in-the-covid-19-response\/\">Read More<span class=\"screen-reader-text\"> Helpshift now partnering with communities to aid in the COVID-19 response<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item post-19409 press type-press status-publish has-post-thumbnail hentry\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-none kt-feat-image-mobile-align-top\"><div class=\"kt-blocks-post-grid-item-inner\"><header><h3 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/press\/helpshift-announces-elevation-of-key-executives-to-bolster-leadership-team\/\">Helpshift Announces Elevation of Key Executives to Bolster Leadership Team<\/a><\/h3><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2020-02-27T00:00:00-08:00\" class=\"kt-blocks-post-date\">February 27, 2020<\/time><\/div><div class=\"kt-blocks-meta-divider kt-blocks-meta-no-divider\"><\/div><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/press\/helpshift-announces-elevation-of-key-executives-to-bolster-leadership-team\/\">Read More<span class=\"screen-reader-text\"> Helpshift Announces Elevation of Key Executives to Bolster Leadership Team<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item post-19407 press type-press status-publish has-post-thumbnail hentry\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-none kt-feat-image-mobile-align-top\"><div class=\"kt-blocks-post-grid-item-inner\"><header><h3 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/press\/helpshift-achieved-a-record-300-million-chatbot-interactions-in-2019-teeing-up-a-successful-2020\/\">Helpshift Achieved a Record 300 Million Chatbot Interactions in 2019, Teeing Up a Successful 2020<\/a><\/h3><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2020-01-15T00:00:00-08:00\" class=\"kt-blocks-post-date\">January 15, 2020<\/time><\/div><div class=\"kt-blocks-meta-divider kt-blocks-meta-no-divider\"><\/div><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/press\/helpshift-achieved-a-record-300-million-chatbot-interactions-in-2019-teeing-up-a-successful-2020\/\">Read More<span class=\"screen-reader-text\"> Helpshift Achieved a Record 300 Million Chatbot Interactions in 2019, Teeing Up a Successful 2020<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item post-19405 press type-press status-publish has-post-thumbnail hentry\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-none kt-feat-image-mobile-align-top\"><div class=\"kt-blocks-post-grid-item-inner\"><header><h3 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/press\/helpshift-announces-integration-with-amazon-connect-to-take-omnichannel-engagement-to-the-next-level\/\">Helpshift Announces Integration with Amazon Connect to Take Omnichannel Engagement to the Next Level<\/a><\/h3><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2019-11-18T00:00:00-08:00\" class=\"kt-blocks-post-date\">November 18, 2019<\/time><\/div><div class=\"kt-blocks-meta-divider kt-blocks-meta-no-divider\"><\/div><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/press\/helpshift-announces-integration-with-amazon-connect-to-take-omnichannel-engagement-to-the-next-level\/\">Read More<span class=\"screen-reader-text\"> Helpshift Announces Integration with Amazon Connect to Take Omnichannel Engagement to the Next Level<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item post-19399 press type-press status-publish has-post-thumbnail hentry\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-none kt-feat-image-mobile-align-top\"><div class=\"kt-blocks-post-grid-item-inner\"><header><h3 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/press\/consumers-want-messaging-to-contact-support\/\">New Survey on Customer Service Automation Reveals 83% of Consumers are Willing to Make Messaging Their Primary Means of Contacting Customer Support<\/a><\/h3><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2019-09-24T00:00:00-07:00\" class=\"kt-blocks-post-date\">September 24, 2019<\/time><\/div><div class=\"kt-blocks-meta-divider kt-blocks-meta-no-divider\"><\/div><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/press\/consumers-want-messaging-to-contact-support\/\">Read More<span class=\"screen-reader-text\"> New Survey on Customer Service Automation Reveals 83% of Consumers are Willing to Make Messaging Their Primary Means of Contacting Customer Support<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item post-19397 press type-press status-publish has-post-thumbnail hentry\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-none kt-feat-image-mobile-align-top\"><div class=\"kt-blocks-post-grid-item-inner\"><header><h3 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/press\/2019-contact-center-tech-award\/\">Helpshift Receives 2019 Contact Center Technology Award from CUSTOMER Magazine<\/a><\/h3><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2019-09-11T00:00:00-07:00\" class=\"kt-blocks-post-date\">September 11, 2019<\/time><\/div><div class=\"kt-blocks-meta-divider kt-blocks-meta-no-divider\"><\/div><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/press\/2019-contact-center-tech-award\/\">Read More<span class=\"screen-reader-text\"> Helpshift Receives 2019 Contact Center Technology Award from CUSTOMER Magazine<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item post-19395 press type-press status-publish has-post-thumbnail hentry\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-none kt-feat-image-mobile-align-top\"><div class=\"kt-blocks-post-grid-item-inner\"><header><h3 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/press\/study-helpshift-british-consumers-see-less-imrpovement-customer-service\/\">New Study from Helpshift Reveals British Consumers See Less Improvement in Customer Service Than Other Nations<\/a><\/h3><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2019-08-21T00:00:00-07:00\" class=\"kt-blocks-post-date\">August 21, 2019<\/time><\/div><div class=\"kt-blocks-meta-divider kt-blocks-meta-no-divider\"><\/div><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/press\/study-helpshift-british-consumers-see-less-imrpovement-customer-service\/\">Read More<span class=\"screen-reader-text\"> New Study from Helpshift Reveals British Consumers See Less Improvement in Customer Service Than Other Nations<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item post-19393 press type-press status-publish has-post-thumbnail hentry\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-none kt-feat-image-mobile-align-top\"><div class=\"kt-blocks-post-grid-item-inner\"><header><h3 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/press\/new-study-helpshift-customer-support-busy-season\/\">Ahead of the Holidays, New Study from Helpshift Reveals Consumer Attitudes About Customer Support During Busy Shopping Season<\/a><\/h3><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2019-08-21T00:00:00-07:00\" class=\"kt-blocks-post-date\">August 21, 2019<\/time><\/div><div class=\"kt-blocks-meta-divider kt-blocks-meta-no-divider\"><\/div><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/press\/new-study-helpshift-customer-support-busy-season\/\">Read More<span class=\"screen-reader-text\"> Ahead of the Holidays, New Study from Helpshift Reveals Consumer Attitudes About Customer Support During Busy Shopping Season<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item post-19391 press type-press status-publish has-post-thumbnail hentry\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-none kt-feat-image-mobile-align-top\"><div class=\"kt-blocks-post-grid-item-inner\"><header><h3 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/press\/helpshift-launches-connected-customer-conversations-a-customer-service-platform-built-for-the-modern-consumer\/\">Helpshift Launches Connected Customer Conversations: A Customer Service Platform Built for the Modern Consumer<\/a><\/h3><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2019-06-19T00:00:00-07:00\" class=\"kt-blocks-post-date\">June 19, 2019<\/time><\/div><div class=\"kt-blocks-meta-divider kt-blocks-meta-no-divider\"><\/div><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/press\/helpshift-launches-connected-customer-conversations-a-customer-service-platform-built-for-the-modern-consumer\/\">Read More<span class=\"screen-reader-text\"> Helpshift Launches Connected Customer Conversations: A Customer Service Platform Built for the Modern Consumer<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item post-19389 press type-press status-publish has-post-thumbnail hentry\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-none kt-feat-image-mobile-align-top\"><div class=\"kt-blocks-post-grid-item-inner\"><header><h3 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/press\/helpshift-announces-european-expansion-following-year-of-record-growth-and-innovation\/\">Helpshift Announces European Expansion Following Year of Record Growth and Innovation<\/a><\/h3><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2019-05-14T00:00:00-07:00\" class=\"kt-blocks-post-date\">May 14, 2019<\/time><\/div><div class=\"kt-blocks-meta-divider kt-blocks-meta-no-divider\"><\/div><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/press\/helpshift-announces-european-expansion-following-year-of-record-growth-and-innovation\/\">Read More<span class=\"screen-reader-text\"> Helpshift Announces European Expansion Following Year of Record Growth and Innovation<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item post-19387 press type-press status-publish has-post-thumbnail hentry\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-none kt-feat-image-mobile-align-top\"><div class=\"kt-blocks-post-grid-item-inner\"><header><h3 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/press\/helpshift-receives-multiple-iso-certifications-affirms-commitment-to-highest-security-standards\/\">Helpshift Receives Multiple ISO Certifications; Affirms Commitment to Highest Security Standards<\/a><\/h3><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2019-04-25T00:00:00-07:00\" class=\"kt-blocks-post-date\">April 25, 2019<\/time><\/div><div class=\"kt-blocks-meta-divider kt-blocks-meta-no-divider\"><\/div><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/press\/helpshift-receives-multiple-iso-certifications-affirms-commitment-to-highest-security-standards\/\">Read More<span class=\"screen-reader-text\"> Helpshift Receives Multiple ISO Certifications; Affirms Commitment to Highest Security Standards<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item post-19385 press type-press status-publish has-post-thumbnail hentry\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-none kt-feat-image-mobile-align-top\"><div class=\"kt-blocks-post-grid-item-inner\"><header><h3 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/press\/helpshift-performance-index-what-customer-service-high-performers-do-differently\/\">Helpshift Performance Index: What Customer Service High Performers Do Differently<\/a><\/h3><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2019-03-13T00:00:00-07:00\" class=\"kt-blocks-post-date\">March 13, 2019<\/time><\/div><div class=\"kt-blocks-meta-divider kt-blocks-meta-no-divider\"><\/div><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/press\/helpshift-performance-index-what-customer-service-high-performers-do-differently\/\">Read More<span class=\"screen-reader-text\"> Helpshift Performance Index: What Customer Service High Performers Do Differently<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item post-19383 press type-press status-publish has-post-thumbnail hentry\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-none kt-feat-image-mobile-align-top\"><div class=\"kt-blocks-post-grid-item-inner\"><header><h3 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/press\/year-of-record-company-growth-and-innovation-in-digital-customer-service-industry\/\">Helpshift Delivers Year of Record Company Growth and Innovation in Digital Customer Service<\/a><\/h3><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2019-01-15T00:00:00-08:00\" class=\"kt-blocks-post-date\">January 15, 2019<\/time><\/div><div class=\"kt-blocks-meta-divider kt-blocks-meta-no-divider\"><\/div><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/press\/year-of-record-company-growth-and-innovation-in-digital-customer-service-industry\/\">Read More<span class=\"screen-reader-text\"> Helpshift Delivers Year of Record Company Growth and Innovation in Digital Customer Service<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item post-19381 press type-press status-publish has-post-thumbnail hentry\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-none kt-feat-image-mobile-align-top\"><div class=\"kt-blocks-post-grid-item-inner\"><header><h3 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/press\/helpshift-performance-index-customer-service-requests-peak-during-holiday-season-but-not-support-delays\/\">Helpshift Performance Index: Customer Service Requests Peak During the Holiday Season, But Not Support Delays<\/a><\/h3><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2018-11-14T00:00:00-08:00\" class=\"kt-blocks-post-date\">November 14, 2018<\/time><\/div><div class=\"kt-blocks-meta-divider kt-blocks-meta-no-divider\"><\/div><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/press\/helpshift-performance-index-customer-service-requests-peak-during-holiday-season-but-not-support-delays\/\">Read More<span class=\"screen-reader-text\"> Helpshift Performance Index: Customer Service Requests Peak During the Holiday Season, But Not Support Delays<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item post-19379 press type-press status-publish has-post-thumbnail hentry\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-none kt-feat-image-mobile-align-top\"><div class=\"kt-blocks-post-grid-item-inner\"><header><h3 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/press\/helpshift-launches-partner-program\/\">Helpshift Launches Partner Program<\/a><\/h3><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2018-10-10T00:00:00-07:00\" class=\"kt-blocks-post-date\">October 10, 2018<\/time><\/div><div class=\"kt-blocks-meta-divider kt-blocks-meta-no-divider\"><\/div><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/press\/helpshift-launches-partner-program\/\">Read More<span class=\"screen-reader-text\"> Helpshift Launches Partner Program<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item post-19377 press type-press status-publish has-post-thumbnail hentry\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-none kt-feat-image-mobile-align-top\"><div class=\"kt-blocks-post-grid-item-inner\"><header><h3 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/press\/helpshift-launches-build-your-own-bot-experience-no-developers-needed\/\">Helpshift Launches \u2018Build Your Own Bot\u2019 Experience: No Developers Needed<\/a><\/h3><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2018-09-19T00:00:00-07:00\" class=\"kt-blocks-post-date\">September 19, 2018<\/time><\/div><div class=\"kt-blocks-meta-divider kt-blocks-meta-no-divider\"><\/div><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/press\/helpshift-launches-build-your-own-bot-experience-no-developers-needed\/\">Read More<span class=\"screen-reader-text\"> Helpshift Launches \u2018Build Your Own Bot\u2019 Experience: No Developers Needed<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item post-19376 press type-press status-publish has-post-thumbnail hentry\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-none kt-feat-image-mobile-align-top\"><div class=\"kt-blocks-post-grid-item-inner\"><header><h3 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/press\/helpshifts-linda-crawford-named-a-top-50-saas-ceo-of-2018\/\">Helpshift\u2019s Linda Crawford Named a Top 50 SaaS CEO of 2018<\/a><\/h3><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2018-08-22T00:00:00-07:00\" class=\"kt-blocks-post-date\">August 22, 2018<\/time><\/div><div class=\"kt-blocks-meta-divider kt-blocks-meta-no-divider\"><\/div><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/press\/helpshifts-linda-crawford-named-a-top-50-saas-ceo-of-2018\/\">Read More<span class=\"screen-reader-text\"> Helpshift\u2019s Linda Crawford Named a Top 50 SaaS CEO of 2018<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item post-19374 press type-press status-publish has-post-thumbnail hentry\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-none kt-feat-image-mobile-align-top\"><div class=\"kt-blocks-post-grid-item-inner\"><header><h3 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/press\/helpshift-moves-into-new-san-francisco-office-space-to-accommodate-accelerated-growth-and-more-community-events\/\">Helpshift Moves Into New San Francisco Office Space to Accommodate Accelerated Growth \u2014 and More Community Events<\/a><\/h3><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2018-07-24T00:00:00-07:00\" class=\"kt-blocks-post-date\">July 24, 2018<\/time><\/div><div class=\"kt-blocks-meta-divider kt-blocks-meta-no-divider\"><\/div><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/press\/helpshift-moves-into-new-san-francisco-office-space-to-accommodate-accelerated-growth-and-more-community-events\/\">Read More<span class=\"screen-reader-text\"> Helpshift Moves Into New San Francisco Office Space to Accommodate Accelerated Growth \u2014 and More Community Events<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item post-19372 press type-press status-publish has-post-thumbnail hentry\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-none kt-feat-image-mobile-align-top\"><div class=\"kt-blocks-post-grid-item-inner\"><header><h3 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/press\/helpshift-survey-finds-44-percent-of-americans-would-rather-scrub-a-toilet-than-call-customer-support\/\">Helpshift Survey Finds 44 Percent of Americans Would Rather Scrub a Toilet Than Call Customer Support<\/a><\/h3><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2018-05-31T00:00:00-07:00\" class=\"kt-blocks-post-date\">May 31, 2018<\/time><\/div><div class=\"kt-blocks-meta-divider kt-blocks-meta-no-divider\"><\/div><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/press\/helpshift-survey-finds-44-percent-of-americans-would-rather-scrub-a-toilet-than-call-customer-support\/\">Read More<span class=\"screen-reader-text\"> Helpshift Survey Finds 44 Percent of Americans Would Rather Scrub a Toilet Than Call Customer Support<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item post-19370 press type-press status-publish has-post-thumbnail hentry\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-none kt-feat-image-mobile-align-top\"><div class=\"kt-blocks-post-grid-item-inner\"><header><h3 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/press\/helpshift-unveils-sensai-ai-tech-designed-specifically-customer-service\/\">Helpshift Unveils SensAI: AI Tech Designed Specifically for Customer Service<\/a><\/h3><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2018-03-20T00:00:00-07:00\" class=\"kt-blocks-post-date\">March 20, 2018<\/time><\/div><div class=\"kt-blocks-meta-divider kt-blocks-meta-no-divider\"><\/div><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/press\/helpshift-unveils-sensai-ai-tech-designed-specifically-customer-service\/\">Read More<span class=\"screen-reader-text\"> Helpshift Unveils SensAI: AI Tech Designed Specifically for Customer Service<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item post-19368 press type-press status-publish has-post-thumbnail hentry\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-none kt-feat-image-mobile-align-top\"><div class=\"kt-blocks-post-grid-item-inner\"><header><h3 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/press\/helpshift-leader-ai-powered-customer-service-boosts-platform-operational-efficiency-new-compliance-standards\/\">Helpshift, the Leader in AI-Powered Customer Service, Boosts Platform for Operational Efficiency and New Compliance Standards<\/a><\/h3><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2018-01-25T00:00:00-08:00\" class=\"kt-blocks-post-date\">January 25, 2018<\/time><\/div><div class=\"kt-blocks-meta-divider kt-blocks-meta-no-divider\"><\/div><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/press\/helpshift-leader-ai-powered-customer-service-boosts-platform-operational-efficiency-new-compliance-standards\/\">Read More<span class=\"screen-reader-text\"> Helpshift, the Leader in AI-Powered Customer Service, Boosts Platform for Operational Efficiency and New Compliance Standards<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item post-19367 press type-press status-publish hentry\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-none kt-feat-image-mobile-align-top\"><div class=\"kt-blocks-post-grid-item-inner\"><header><h3 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/press\/helpshift-brings-chief-marketing-officer-paul-sebastien-vice-president-business-development-chuck-coulson\/\">Helpshift Brings on Chief Marketing Officer Paul Sebastien and Vice President of Business Development Chuck Coulson<\/a><\/h3><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2018-01-18T00:00:00-08:00\" class=\"kt-blocks-post-date\">January 18, 2018<\/time><\/div><div class=\"kt-blocks-meta-divider kt-blocks-meta-no-divider\"><\/div><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/press\/helpshift-brings-chief-marketing-officer-paul-sebastien-vice-president-business-development-chuck-coulson\/\">Read More<span class=\"screen-reader-text\"> Helpshift Brings on Chief Marketing Officer Paul Sebastien and Vice President of Business Development Chuck Coulson<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item post-19366 press type-press status-publish hentry\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-none kt-feat-image-mobile-align-top\"><div class=\"kt-blocks-post-grid-item-inner\"><header><h3 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/press\/helpshift-study-americans-love-chatbots-get-humans-faster\/\">Helpshift Study: Americans Love Chatbots\u2014If They Get Them to Humans Faster<\/a><\/h3><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2017-11-16T00:00:00-08:00\" class=\"kt-blocks-post-date\">November 16, 2017<\/time><\/div><div class=\"kt-blocks-meta-divider kt-blocks-meta-no-divider\"><\/div><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/press\/helpshift-study-americans-love-chatbots-get-humans-faster\/\">Read More<span class=\"screen-reader-text\"> Helpshift Study: Americans Love Chatbots\u2014If They Get Them to Humans Faster<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item post-19365 press type-press status-publish hentry\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-none kt-feat-image-mobile-align-top\"><div class=\"kt-blocks-post-grid-item-inner\"><header><h3 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/press\/helpshift-leader-messaging-first-customer-support-launches-ai-powered-web-chat-instantly-connect-companies-consumers\/\">Helpshift, the Leader in Messaging-First Customer Support, Launches AI-Powered Web Chat to Instantly Connect Companies and Consumers<\/a><\/h3><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2017-10-05T00:00:00-07:00\" class=\"kt-blocks-post-date\">October 5, 2017<\/time><\/div><div class=\"kt-blocks-meta-divider kt-blocks-meta-no-divider\"><\/div><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/press\/helpshift-leader-messaging-first-customer-support-launches-ai-powered-web-chat-instantly-connect-companies-consumers\/\">Read More<span class=\"screen-reader-text\"> Helpshift, the Leader in Messaging-First Customer Support, Launches AI-Powered Web Chat to Instantly Connect Companies and Consumers<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item post-19361 press type-press status-publish hentry\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-none kt-feat-image-mobile-align-top\"><div class=\"kt-blocks-post-grid-item-inner\"><header><h3 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/press\/helpshift-survey-nearly-half-americans-delete-apps-without-good-customer-support\/\">Helpshift Survey: Nearly Half of Americans Delete Apps Without Good Customer Support<\/a><\/h3><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2017-08-17T00:00:00-07:00\" class=\"kt-blocks-post-date\">August 17, 2017<\/time><\/div><div class=\"kt-blocks-meta-divider kt-blocks-meta-no-divider\"><\/div><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/press\/helpshift-survey-nearly-half-americans-delete-apps-without-good-customer-support\/\">Read More<span class=\"screen-reader-text\"> Helpshift Survey: Nearly Half of Americans Delete Apps Without Good Customer Support<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item post-19360 press type-press status-publish hentry\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-none kt-feat-image-mobile-align-top\"><div class=\"kt-blocks-post-grid-item-inner\"><header><h3 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/press\/helpshift-installed-one-third-top-grossing-gaming-apps\/\">Helpshift Installed on More Than One-Third of the Top Grossing Gaming Apps<\/a><\/h3><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2017-08-03T00:00:00-07:00\" class=\"kt-blocks-post-date\">August 3, 2017<\/time><\/div><div class=\"kt-blocks-meta-divider kt-blocks-meta-no-divider\"><\/div><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/press\/helpshift-installed-one-third-top-grossing-gaming-apps\/\">Read More<span class=\"screen-reader-text\"> Helpshift Installed on More Than One-Third of the Top Grossing Gaming Apps<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item post-19359 press type-press status-publish hentry\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-none kt-feat-image-mobile-align-top\"><div class=\"kt-blocks-post-grid-item-inner\"><header><h3 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/press\/helpshift-named-cool-vendor-gartner\/\">Helpshift Named a \u2018Cool Vendor\u2019 by Gartner<\/a><\/h3><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2017-06-22T00:00:00-07:00\" class=\"kt-blocks-post-date\">June 22, 2017<\/time><\/div><div class=\"kt-blocks-meta-divider kt-blocks-meta-no-divider\"><\/div><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/press\/helpshift-named-cool-vendor-gartner\/\">Read More<span class=\"screen-reader-text\"> Helpshift Named a \u2018Cool Vendor\u2019 by Gartner<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item post-19357 press type-press status-publish has-post-thumbnail hentry\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-none kt-feat-image-mobile-align-top\"><div class=\"kt-blocks-post-grid-item-inner\"><header><h3 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/press\/in-the-news-helpshift-salesforce-integration-announcement\/\">In the News: Helpshift&#8217;s Salesforce Integration Announcement<\/a><\/h3><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2017-05-31T00:00:00-07:00\" class=\"kt-blocks-post-date\">May 31, 2017<\/time><\/div><div class=\"kt-blocks-meta-divider kt-blocks-meta-no-divider\"><\/div><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/press\/in-the-news-helpshift-salesforce-integration-announcement\/\">Read More<span class=\"screen-reader-text\"> In the News: Helpshift&#8217;s Salesforce Integration Announcement<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item post-19356 press type-press status-publish hentry\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-none kt-feat-image-mobile-align-top\"><div class=\"kt-blocks-post-grid-item-inner\"><header><h3 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/press\/helpshift-announces-new-integration-capabilities-customers-salesforce-appexchange-worlds-leading-enterprise-apps-marketplace\/\">Helpshift Announces New Integration Capabilities for its Customers on the Salesforce AppExchange, the World&#8217;s Leading Enterprise Apps Marketplace<\/a><\/h3><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2017-05-25T00:00:00-07:00\" class=\"kt-blocks-post-date\">May 25, 2017<\/time><\/div><div class=\"kt-blocks-meta-divider kt-blocks-meta-no-divider\"><\/div><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/press\/helpshift-announces-new-integration-capabilities-customers-salesforce-appexchange-worlds-leading-enterprise-apps-marketplace\/\">Read More<span class=\"screen-reader-text\"> Helpshift Announces New Integration Capabilities for its Customers on the Salesforce AppExchange, the World&#8217;s Leading Enterprise Apps Marketplace<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item post-19351 press type-press status-publish has-post-thumbnail hentry\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-none kt-feat-image-mobile-align-top\"><div class=\"kt-blocks-post-grid-item-inner\"><header><h3 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/press\/helpshift-secures-additional-series-b-funding-from-cisco-investments\/\">Helpshift Secures Additional Series B Funding from Cisco Investments<\/a><\/h3><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2016-11-22T00:00:00-08:00\" class=\"kt-blocks-post-date\">November 22, 2016<\/time><\/div><div class=\"kt-blocks-meta-divider kt-blocks-meta-no-divider\"><\/div><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/press\/helpshift-secures-additional-series-b-funding-from-cisco-investments\/\">Read More<span class=\"screen-reader-text\"> Helpshift Secures Additional Series B Funding from Cisco Investments<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><div class=\"kt-post-masonry-item post-19349 press type-press status-publish has-post-thumbnail hentry\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-none kt-feat-image-mobile-align-top\"><div class=\"kt-blocks-post-grid-item-inner\"><header><h3 class=\"entry-title\"><a href=\"https:\/\/www.helpshift.com\/press\/from-being-infinitely-beta-to-helping-130-million-end-users-the-helpshift-journey\/\">&#8220;From being \u2018Infinitely Beta\u2019 to helping 130 million end users \u2013 the Helpshift Journey&#8221;<\/a><\/h3><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><span class=\"kt-blocks-date-pretext\">Posted on <\/span><time datetime=\"2016-05-17T00:00:00-07:00\" class=\"kt-blocks-post-date\">May 17, 2016<\/time><\/div><div class=\"kt-blocks-meta-divider kt-blocks-meta-no-divider\"><\/div><\/div><\/header><div class=\"entry-content\"><div class=\"kt-blocks-post-readmore-wrap\"><a class=\"kt-blocks-post-readmore\" href=\"https:\/\/www.helpshift.com\/press\/from-being-infinitely-beta-to-helping-130-million-end-users-the-helpshift-journey\/\">Read More<span class=\"screen-reader-text\"> &#8220;From being \u2018Infinitely Beta\u2019 to helping 130 million end users \u2013 the Helpshift Journey&#8221;<\/span><\/a><\/div><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><\/div><div class=\"kt-blocks-post-footer-right\"><\/div><\/footer><\/div><\/div><\/article><\/div><\/div><\/div><!-- .wp-block-kadence-postgrid --><\/div><\/div>\n<\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Press Center Check out our latest press releases and 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