{"id":22345,"date":"2017-02-07T00:00:00","date_gmt":"2017-02-07T08:00:00","guid":{"rendered":"https:\/\/www.helpshift.com\/acronym-cheat-sheet\/"},"modified":"2024-04-05T01:44:22","modified_gmt":"2024-04-05T08:44:22","slug":"acronym-cheat-sheet","status":"publish","type":"post","link":"https:\/\/www.helpshift.com\/acronym-cheat-sheet\/","title":{"rendered":"Helpshift&#8217;s Customer Service Acronym Cheat Sheet"},"content":{"rendered":"<p>Let\u2019s be honest, in the world of customer service there are a lot of acronyms. As the technology we use everyday evolves, the list of acronyms seem to keep growing. To make your life and the lives of your fellow support superheroes a little easier, here&#8217;s a cheat sheet to keep you informed.<\/p>\n<p><!--more--><\/p>\n<p>Download the Customer Service Acronym Cheat Sheet now.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"\" src=\"https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/customer-service-cheat-sheet.png\" alt=\"customer-service-cheat-sheet.png\" width=\"612\" height=\"2070\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Let\u2019s be honest, in the world of customer service there are a lot of acronyms. As the technology we use everyday evolves, the list of acronyms seem to keep growing&#8230;.<\/p>\n","protected":false},"author":2,"featured_media":22347,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[145,146],"tags":[28],"table_tags":[],"acf":[],"taxonomy_info":{"category":[{"value":145,"label":"The Future of Customer Service"},{"value":146,"label":"Operational Efficiency"}],"post_tag":[{"value":28,"label":"customer-service-2"}]},"featured_image_src_large":["https:\/\/www.helpshift.com\/wp-content\/uploads\/2022\/04\/acronyms-cheatsheet-1-1024x563.jpg",1024,563,true],"author_info":{"display_name":"Brandan","author_link":"https:\/\/www.helpshift.com\/author\/brandond\/"},"comment_info":0,"category_info":[{"term_id":145,"name":"The Future of Customer Service","slug":"the-future-of-customer-service","term_group":0,"term_taxonomy_id":145,"taxonomy":"category","description":"","parent":0,"count":28,"filter":"raw","cat_ID":145,"category_count":28,"category_description":"","cat_name":"The Future of Customer Service","category_nicename":"the-future-of-customer-service","category_parent":0},{"term_id":146,"name":"Operational Efficiency","slug":"operational-efficiency","term_group":0,"term_taxonomy_id":146,"taxonomy":"category","description":"","parent":0,"count":19,"filter":"raw","cat_ID":146,"category_count":19,"category_description":"","cat_name":"Operational Efficiency","category_nicename":"operational-efficiency","category_parent":0}],"tag_info":[{"term_id":28,"name":"customer-service-2","slug":"customer-service-2","term_group":0,"term_taxonomy_id":28,"taxonomy":"post_tag","description":"","parent":0,"count":3,"filter":"raw"}],"_links":{"self":[{"href":"https:\/\/www.helpshift.com\/wp-json\/wp\/v2\/posts\/22345"}],"collection":[{"href":"https:\/\/www.helpshift.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.helpshift.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.helpshift.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.helpshift.com\/wp-json\/wp\/v2\/comments?post=22345"}],"version-history":[{"count":1,"href":"https:\/\/www.helpshift.com\/wp-json\/wp\/v2\/posts\/22345\/revisions"}],"predecessor-version":[{"id":28659,"href":"https:\/\/www.helpshift.com\/wp-json\/wp\/v2\/posts\/22345\/revisions\/28659"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.helpshift.com\/wp-json\/wp\/v2\/media\/22347"}],"wp:attachment":[{"href":"https:\/\/www.helpshift.com\/wp-json\/wp\/v2\/media?parent=22345"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.helpshift.com\/wp-json\/wp\/v2\/categories?post=22345"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.helpshift.com\/wp-json\/wp\/v2\/tags?post=22345"},{"taxonomy":"table_tags","embeddable":true,"href":"https:\/\/www.helpshift.com\/wp-json\/wp\/v2\/table_tags?post=22345"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}