{"id":23649,"date":"2021-05-06T00:00:00","date_gmt":"2021-05-06T07:00:00","guid":{"rendered":"https:\/\/www.helpshift.com\/the-true-cost-of-player-support-webinar-recap\/"},"modified":"2022-11-18T13:46:32","modified_gmt":"2022-11-18T21:46:32","slug":"the-true-cost-of-player-support-webinar-recap","status":"publish","type":"post","link":"https:\/\/www.helpshift.com\/the-true-cost-of-player-support-webinar-recap\/","title":{"rendered":"\u201cThe True Cost of Player Support\u201d Webinar Recap"},"content":{"rendered":"\n
You can\u2019t have a successful game without an equally successful customer support strategy. And, unfortunately, player support teams are sometimes surprised by the costs associated with keeping players in the game\u2014especially if they don\u2019t have a long-term investment strategy. <\/p>\n\n\n\n
Find out what player support veteran, Peter Gerson, Senior Manager of Player Solutions at Keywords Studios, and Jackie Crespo, Senior Product Marketing Manager at Helpshift have to say about positioning your support organization as a critical stakeholder in protecting customer acquisition and retention investments. <\/p>\n\n\n\n