Interactive workshops, 1:1s, and the opportunity to network with Player Experience Leaders from across the globe. This is why gamescom is worth your week.
Pick what suits your agenda.
Invite-only
Inside the Helpshift's Player Engagement Hub, Meeting Room G, 1st floor of the Confex Center at Koelnmesse. Monday and Tuesday only, and they book out early.
Retention is the New Acquisition
Building a player engagement strategy to help retain & maintain a thriving player community.
Duration 60 min. Available Monday, August 24 and Tuesday, August 25 at 11:00 am.
Build Your First AI Agent
Build and configure a working AI agent from scratch, live, with our product team beside you the whole way.
Duration 90 min. Available Monday, August 24 at 1:30 pm and Tuesday, August 25 at 12:30 pm.
Optimize & Scale your AI Agent
For teams already running an agent, ready to push it further.
Duration 90 mins. Available Monday, August 24 at 3:30 pm and Tuesday, August 25 at 2:30 pm.
One conversation, whatever's actually on your plate.
Current customer or sizing us up for the first time, our team is in Cologne to talk through the real thing you're dealing with: scaling ahead of a launch, building a VIP program that doesn't feel like spam, getting ahead of DSA before it's a fire drill, or figuring out what players are actually saying about your game across Discord, Steam, and the App Store. Bring the problem. We'll bring people who've solved it before.
Helpshift's Player Engagement Hub
Meeting Room G, 1st Floor, Confex Center, Koelnmesse. Drop in or book ahead.
Keywords Studios Booth, A050
Find us on the main expo floor across all three trade days. Book ahead to guarantee the right person's free.
Player Experience Reception, by Helpshift & k-ID.
The gathering for player experience leaders during gamescom week. 100 guests, invitation only, spread indoors and out through the ivy-walled courtyard of Restaurant Augustin, one of Cologne's most beautiful venues. Flying buffet, curated wine, Kölsch on tap, and hours of real conversation. One short talk. A closing surprise we're not giving away yet.
Registration runs through Luma, separate from the RSVP form above. Request your invitation, we'll confirm your place before spots run out.
Request Your Invitation on Luma →