A Better Conversation
Deliver a superior customer service experience at a lower cost with Helpshift’s AI-powered messaging platform.
Introducing the 2019 Customer Service Toolkit!
Evaluate your existing support organization and take immediate steps to level up with this interactive guide.
AI and Bots Done Right
Finally, an integrated AI and Bots solution designed specifically for customer service: Helpshift’s revolutionary SensAI technology gives you powerful AI and Bot capabilities across the entire support platform– right out of the box. Quickly and easily transform service quality to win customer happiness while dramatically reducing the cost and complexity of your operations.
Helpshift makes it easy for you to deliver mobile and web-based experiences across the entire customer journey
Today’s mobile-first and digital native customers expect seamless support with little patience for navigating between channels and internal legacy systems. Helpshift’s conversational interfaces are uniquely designed for optimal mobile and web-based experiences.
Improve Customer
Satisfaction
Optimize Service
Operations
Maximize ROI
We handle millions of customer conversations for forward-thinking businesses worldwide
Highly-scalable customer service built for the enterprise
Digital Messaging
Support your mobile app, desktop app, web and mobile site users with a modern conversational UI.
Out-of-the-Box Bots
Promote self-service, automate routine tasks and seamlessly transition to human agents when needed.
Knowledge Management
Delight customers with instant and accurate answers while deflecting high-cost agent interactions.
AI-Powered Case Management
Supercharge agents with AI-powered workflow management that consolidates, prioritizes and manages customer issues from a single workspace.
Business Intelligence
Deliver exceptional experiences everyday by proactively tackling potential issues with actionable insights and advanced analytics.
