Keywords Studios at Live Service Gaming North America Summit 2025
- April 29-30, 2025
- Austin Marriott South, Texas, USA
Turn casual players into passionate fans with our player engagement expertise. Join us for actionable insights and strategies to fuel long-term player engagement.
Meet Our Player Engagement Experts
Our team of player engagement experts will be on-site to provide you with valuable insights, hands-on demonstrations, and personalized strategies to increase player retention, improve player experience, and drive revenue growth.
Meet Us at Our Booth!
Meet the Team to Claim Your Free Health Checks
Safeguard Your Players and Platform with a Player Safety Health Check
Unlock Hidden Opportunities with a Player Support Health Check
Schedule Time with Our Team
Select a convenient time to discuss how Keywords Studios can enhance your player engagement strategy.
Can’t find a suitable time? Email us directly at [email protected]
Join Two Expert-Led Sessions at the Live Service Gaming Summit
Fuelling Fandom: Deep Player Understanding for Lasting Engagement
Tuesday, April 29, 2025 | 12:00 PM | 30 min
Want to transform casual players into die-hard fans? Our panel dives into real-world strategies for leveraging player support data, community engagement, and marketing to build loyalty, retention, and long-term fandom.
You’ll discover
- How to analyze audience data to uncover player emotions, motivations, and behaviors
- Proven VIP engagement techniques that build stronger player relationships and drive sustainable revenue
- How a strategic alignment between marketing and player support to create exceptional player experiences
Panelists
- (Moderator) Kaila Jarvis - Global Trust & Safety Advisor, Keywords Studios
- Jason Dauenhauer - Head of VIP Services, Keywords Studios
- Donald King - Director of Customer Support, Jam City
- Dave Mata - Head of Product and Business Development, Maglev Industries
Player Experiences to Drive Long-Term Engagement and Game Growth / Proven Strategies to Scale D2C Revenue in 2025
Tuesday, April 29, 2025 | 5:15 PM | 30 min
- Why the opportunity is greater than ever before to scale your D2C revenue
- How developers are incentivizing players to purchase on web shops
- What tactics developers are using to market web shops in an environment with anti-steering policies
Panelists
- Chip Thurston - Head of Gaming, FastSpring
- Stephen Jarrett - Senior Director of Product and Strategy, Second Dinner
- Ivan Donik - Principal Live Operations Analyst, Kabam
View the full event’s agenda, here.
Then Enter for a Chance to Win the #InfiniteEngagement Grand Prize, Courtesy of FastSpring & Keywords Studios!
Post on LinkedIn during the event dates (April 29–30, 2025) that includes:
- Your favorite takeaway from either session
- The name of the session it came from
- The hashtag #InfiniteEngagement
- Tag @Keywords Studios and @FastSpring
Full Terms & Conditions available, here.
Client Success Stories
Resources
Player Support
Empower your players with fast, personalized support powered by AI and gaming experts. Boost satisfaction, retention, and loyalty at scale.
Trust & Safety
Safeguard your community with proactive moderation and real-life threat management. Protect your brand while fostering trust and player safety.
VIP Engagement & Growth
Unlock lifetime value with tailored VIP services. Strengthen loyalty and retention through personalized outreach and data-driven insights.
Community Management
Transform players into advocates with expert-led community strategies. Drive engagement, improve sentiment, and activate your fanbase across key platforms.
Why Choose Keywords Studios Player Engagement Services
Deep Player Understanding
Our data-driven approach uncovers meaningful player insights that drive engagement and retention
Global Expertise
Supporting major gaming studios worldwide with multilingual, culturally-aware player engagement solutions
Proven Results
Our clients see measurable improvements in player retention, satisfaction, and lifetime value
Comprehensive Service Solutions
From community management to VIP programs, we offer end-to-end player engagement strategies