AI Agent Copilot Analytics
Analytics and Reporting
Viral Patel
August 1, 2025

Five new reports in the Helpshift dashboard help you track the impact of AI Agent Copilot on your support operations more effectively. These reports provide actionable insights into the overall Copilot performance and individual Copilot features, enabling you to measure ROI, optimize workflows, and accelerate smarter AI adoption across your team. You can also evaluate the performance of issues handled with AI Agent Copilot against those without, clearly demonstrating its impact.To learn more, visit our help articles: AI Agent Copilot Analytics, AI Sentiment Analytics, AI Summary Analytics, AI Reply Analytics, AI Compose Analytics