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Leading B2C brands trust Helpshift to deliver excellent service experiences to their global customer bases.
Social Quantum
Achieving 4.5 CSAT While Resolving 2X the Industry Average of Tickets per Agent – The Recipe for Social Quantum’s Modern Support Journey
[WEBINAR] Catch this fireside chat with Ben Terrill of Brex.
One year post launch, Krafton achieved a total savings of $10,600,000 for BGMI, comprising $1,615,000 in FAQs savings and around $8,985,000 in savings from automation using AI & Bots.
How Brazil’s Neon Pagamentos is Pioneering Modern Banking with Conversational Messaging
Achieving 4.5 CSAT While Resolving 2X the Industry Average of Tickets per Agent – The Recipe for Social Quantum’s Modern Support Journey
How MobilityWare Reached a 4.7 App Store Rating with Over 1.5M Ratings Increasing LTV and Retention
Paymentshield Boosts Customer Satisfaction to 4.25 By Automating Intent-Based Customer Support Workflows
How to pivot support costs into revenue
How Helpshift makes FunPlus agents’ lives easier
How Hothead Games cut contact rates by 50%
Keeping the conversation intimate with users: Ovuline’s competitive advantage
Tips from a top grossing app – How to handle 2000 tickets a day!
Scopely is Scaling for success
Stitcher reduced ticket response times by 70%
Playdemic uses Helpshift’s push notification capabilities to keep players engaged, resulting in a 4x increase in Facebook users
How intuitive in-app chat boosts guest loyalty for Asia’s fastest growing hotel chain
How Proactive Support = 10x Increased Engagement
Chatbooks delights customers with 4.7+ CSAT using Helpshift for web, mobile and email support
How Next Games translates ‘Player-Focused’ philosophy into tangible customer loyalty
Zynga supports 88+ million players and increases agent productivity by 2x with Helpshift
VCA scales live support by 15x with Helpshift’s messaging and automation
Nordeus Automates Away 40% of Their Support Costs
How Jam City Doubled CSAT and Made Customer Support a Business Driver with Helpshift
Learn How Guiabolso Built a Chatbot in Under 3 Weeks with no Engineering Help
Playrix Improves Player Satisfaction, Retention and Revenue with Helpshift
Learn how Hutch Games Delivered Great Support to All Their Mobile Users
Halfbrick’s investment in player support bears fruit
How PagueVeloz Improved CSAT by 13% While Handling a 173% Increase in Ticket Volume
How Wildlife Studios Saved $2.5M with Automated Ticket Solutions