Our Success Stories

Leading B2C brands trust Helpshift to deliver excellent service experiences to their global customer bases.

Happy Customers

Hear what our customers have to say about us


Partnering with an all-in-one solution with combined expertise in both personnel and tools offers significant benefits. It streamlines operations by eliminating the need to coordinate with multiple vendors, ensuring consistency across platforms, and reducing overall costs. The true power of having the services and the technology under one roof lies in the ability to consult with Helpshift and Keywords on automation strategy and best practices, helping us with change management and the challenges of scaling rapidly whilst maintaining cost efficiency.

Vlad Oboronko

SYBO, Player Support Lead

Payment Shield

We trialed a number of suppliers and Helpshift was the one that best suited our needs. The fact that journeys could easily be built in-house from an operational rather than an IT perspective was hugely appealing. We can focus on making the journey the best we can from a customer perspective without having to worry too much about the £s per journey, which is liberating and proof that Helpshift’s ethos is aligned with our own.

Liz Martin

Customer Advocacy Manager, Paymentshield

Red Planet

The chat feature on our app helps us interact with our guests more quickly and it’s an easy way for guests to contact us. Using chat as an additional communication medium between our staff and guests also improves our hotel review rating as we can promptly solve our guests’ problems

Pawinee Poonyopakorn

Digital Marketing Director, Red Planet

Transform Your Customer Service Experience

Experience the future of customer service with Helpshift. Contact us for a demo and see firsthand how our AI-powered platform can revolutionize your support operations.

Transform Your Customer Service Experience