Meet our Customers

Halfbrick's investment in player support bears fruit

Learn how Hutch Games Delivered Great Support to All Their Mobile Users

Learn How Guiabolso Built a Chatbot in Under 3 Weeks with no Engineering Help

How Jam City Doubled CSAT and Made Customer Support a Business Driver with Helpshift

Nordeus Automates Away 40% of Their Support Costs

VCA scales live support by 15x with Helpshift's messaging and automation

Zynga supports 88+ million players and increases agent productivity by 2x with Helpshift

How Next Games translates ‘Player-Focused’ philosophy into tangible customer loyalty

Chatbooks delights customers with 4.7+ CSAT using Helpshift for web, mobile and email support

How Proactive Support = 10x Increased Engagement

How intuitive in-app chat boosts guest loyalty for Asia’s fastest growing hotel chain

Playdemic uses Helpshift’s push notification capabilities to keep players engaged, resulting in a 4x increase in Facebook users

Stitcher reduced ticket response times by 70%

Scopely is Scaling for success

Tips from a top grossing app - How to handle 2000 tickets a day!

Keeping the conversation intimate with users: Ovuline’s competitive advantage

How Hothead Games cut contact rates by 50%

How Helpshift makes FunPlus agents' lives easier

How to pivot support costs into revenue