One year post launch, Krafton achieved a total savings of $10,600,000 for BGMI, comprising $1,615,000 in FAQs savings and around $8,985,000 in savings from automation using AI & Bots.
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Achieving 4.5 CSAT While Resolving 2X the Industry Average of Tickets per Agent – The Recipe for Social Quantum’s Modern Support Journey
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How MobilityWare Reached a 4.7 App Store Rating with Over 1.5M Ratings Increasing LTV and Retention
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Paymentshield Boosts Customer Satisfaction to 4.25 By Automating Intent-Based Customer Support Workflows
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Keeping the conversation intimate with users: Ovuline’s competitive advantage
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Playdemic uses Helpshift’s push notification capabilities to keep players engaged, resulting in a 4x increase in Facebook users
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How intuitive in-app chat boosts guest loyalty for Asia’s fastest growing hotel chain
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Chatbooks delights customers with 4.7+ CSAT using Helpshift for web, mobile and email support
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How Next Games translates ‘Player-Focused’ philosophy into tangible customer loyalty
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Zynga supports 88+ million players and increases agent productivity by 2x with Helpshift
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VCA scales live support by 15x with Helpshift’s messaging and automation
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How Jam City Doubled CSAT and Made Customer Support a Business Driver with Helpshift
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Playrix Improves Player Satisfaction, Retention and Revenue with Helpshift
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