Featured Case Study
Vivino
Vivino reduced time to first response by 81% in the United States with Helpshift's digital-first platform
How Jam City Doubled CSAT and Made Customer Support a Business Driver with Helpshift
How Nordeus increased CSAT from 3.2 to 4.2
Microsoft Outlook's team maintains a 4+ CSAT and keeps costs low
VCA scales live support by 15x with Helpshift's messaging and automation
Zynga supports 88+ million players and increases agent productivity by 2x with Helpshift
Neon Pagamentos reduces costs and achieves 4.4 CSAT with Helpshift messaging
How Next Games translates ‘Player-Focused’ philosophy into tangible customer loyalty
Chatbooks delights customers with 4.7+ CSAT using Helpshift for web, mobile and email support
How Proactive Support = 10x Increased Engagement
How intuitive in-app chat boosts guest loyalty for Asia’s fastest growing hotel chain
Playdemic uses Helpshift’s push notification capabilities to keep players engaged, resulting in a 4x increase in Facebook users
Wallapop reduced ticket volume by 21% with Helpshift across 20 million monthly users