Pricing
Helpshift Mobile-First
Customer Service Platform
Flexible Consumption-Based Pricing for Your Changing Needs
Lets talk next steps
Three easy steps to choose the right solution for your app.
Select a Starter Pack
Essentials
$600
per month (annual contract)
Ideal for small operations
(10 agents or less)
Includes:
5,000 Issues
10,000 Bot Steps
Automation equivalent to the productivity of 3 full-time agents
All of these core features
- Customizable Bots
- Web & Mobile In-App Messaging
- Web & Mobile In-App Help Center
- Email Support
- Agent Desktop & Case Management
Business
$4,000
per month (annual contract)
Ideal for medium operations
(100 agents or less)
Includes:
10,000 Issues
20,000 Bot Steps
Automation equivalent to the productivity of 6 full-time agents
All Essential features, PLUS
- Automated Assignment
- Load Balancing
- Flexible Queues
- Advanced Analytics
Elite
$7,000
per month (annual contract)
Ideal for large operations
(Greater than 100 agents)
Includes:
15,000 Issues
30,000 Bot Steps
Automation equivalent to the productivity of 7 full-time agents
All Business features, PLUS
- Real-Time Operations
- Teams Management
Additional Add on Features and Integrations available.
Estimate Monthly Issues and Bot steps
Additional Issues
$0.26
price per issue
Additional Bot Steps*
$0.07
price per Bot Step
Volume discounts are available. Contact us for more details.
*Automating an issue typically requires 4-7 bot steps. Actual ratio may vary depending upon specific app, user types and issue complexity.