Resources

Omnichannel is Dead — It’s Time to Embrace the Era of Conversations

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Resources

The New World of Customer Service Automation

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Resources

VCA’s Data Rich Live Messaging Provides Pet Owners with Unprecedented Care

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eBook

Omnichannel is Dead: Long Live Conversations

Webinar

Omnichannel is Dead — It’s Time to Embrace the Era of Conversations

Case Study

VCA’s Data Rich Live Messaging Provides Pet Owners with Unprecedented Care

Webinar

An Introduction to SensAI

eBook

The New World of Customer Service Automation

Customer Story Video

How Next Games Benefits from Helpshift’s AI-Powered Customer Service Platform

Infographic

How Many Times Have You Used AI Today?

eBook

Assessment: How Sophisticated is Your Customer Service Strategy?

Case Study

Family Matters: The Chatbooks Strategy to Personalizing Support at Scale

Webinar

Forming a Seamless Partnership with AI

Customer Story Video

Chatbooks’ 100% Happiness Guarantee

Whitepaper

Forrester Report: Unlock The Hidden Value of Chatbots For Your Customer Service Strategy

Toolkit

2018 Customer Success Toolkit

Whitepaper

How Customer Service Leaders Can Thrive Alongside Artificial Intelligence

eBook

How to Streamline and Scale Customer Support with AI

Webinar

Customer Success in 2018

Webinar

AI + Chatbots

Infographic

When We Love Chatbots

Case Study

Mobile Marketplace for Wine Sets High Bar for Service

Customer Story Video

Vivino’s Recipe for Orchestrating a Successful Global Support Strategy

Case Study

How Microsoft’s Outlook on User Feedback Creates Happier Customers at a Dramatically Reduced Cost

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Toolkit

Everything you need to help your support team succeed in 2018

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