Resources
How Microsoft’s Outlook on User Feedback Creates Happier Customers at a Dramatically Reduced Cost
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Resources
The Beginner's Guide to Customer Service Bots
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Resources
Opus Research: In the Post-Telephone World, it is all about Conversational Messaging
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Customer Story Video
VCA Care Club + Helpshift: Connecting Pet Owners with Veterinarians 24/7
Webinar
Why Brands Like Amazon Are Using “Dumb” Bots For Smart Service
eBook
The Beginner’s Guide to Customer Service Bots
Case Study
How Zynga Support Handles 185% More Tickets with Helpshift
Case Study
How Microsoft’s Outlook on User Feedback Creates Happier Customers at a Dramatically Reduced Cost
Whitepaper
Opus Research: In the Post-Telephone World, it is all about Conversational Messaging
Webinar
How to Build a True Conversational Messaging Platform
eBook
The Beginner’s Guide to Conversational Messaging
Customer Story Video
How MobilityWare Supports 25 Million Players with Helpshift
Infographic
6 Steps to Get Started with Messaging-Based Customer Service
Whitepaper
Forrester Report: Prove the ROI of Your Digital Service Channels
Case Study
How Brazil’s Neon Pagamentos is Pioneering Modern Banking with Conversational Messaging
eBook
Omnichannel is Dead: Long Live Conversations
Webinar
Omnichannel is Dead — It’s Time to Embrace the Era of Conversations
Case Study
VCA’s Data Rich Live Messaging Provides Pet Owners with Unprecedented Care
Webinar
An Introduction to SensAI
eBook
The New World of Customer Service Automation
Customer Story Video
How Next Games Benefits from Helpshift’s AI-Powered Customer Service Platform
Infographic
How Many Times Have You Used AI Today?
eBook
Assessment: How Sophisticated is Your Customer Service Strategy?
Case Study
Family Matters: The Chatbooks Strategy to Personalizing Support at Scale
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