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September 2018

Build Your Own Bots: Meet Helpshift at Dreamforce

eBook

The Beginner’s Guide to Customer Service Bots

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Case Study

How Zynga Support Handles 185% More Tickets with Helpshift

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September 2018

‘Tis [almost] the Season: Prepare Your CX Team for the Holiday Madness with Bots

September 2018

The New Imperative of AI-Powered Issue Classification: Why We Created Helpshift Predict

September 2018

September Success Spotlight: Next Steps After Implementing AI for Issue Classification

August 2018

Helpshift CEO Linda Crawford on the “Marriage between Humans and AI”

August 2018

The Beginner’s Guide to Bots is Here!

August 2018

Getting in Sync with your Customers: What’s the Difference between Synchronous and Asynchronous Communication

August 2018

Take a Deep Dive with Opus Research into Conversations, Messaging and Engagement

August 2018

Why Messaging is the Only Support Channel that Aligns with Today’s On-the-Go Lifestyle

August 2018

Helpshift Hosts Support Industry Luminaries in LA: Top Conversation Takeaways

August 2018

August Success Spotlight: Embracing AI for Issue Classification

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