November 2018

Increasing Adoption of Mobile Payments: Here’s How Digital Banks Can Help

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Customer Story Video

Why Helpshift is the ‘Best CRM’ for FoxNext Games’ MARVEL Strike Force

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Webinar

Creating Bots to Optimize your Messaging-Based Customer Service

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November 2018

Success Spotlight: How to Think About Workflows

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October 2018

The One Costume You Shouldn’t Be Afraid of This Halloween: AI

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October 2018

Let Agents and Bots Play to Their Strengths: A Product Manager’s Perspective

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October 2018

October Success Spotlight: Getting Started with Custom Bots

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October 2018

Make this Holiday Travel Season the Jolliest Time of Year For Your CX Team with Bots

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September 2018

Dreamforce Spotlight: How BBVA Unifies the Customer Experience with a Digital-First Approach

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September 2018

Build Your Own Bots: Meet Helpshift at Dreamforce

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September 2018

‘Tis [almost] the Season: Prepare Your CX Team for the Holiday Madness with Bots

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September 2018

The New Imperative of AI-Powered Issue Classification: Why We Created Helpshift Predict

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September 2018

September Success Spotlight: Next Steps After Implementing AI for Issue Classification

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