Best Project Management Tools for Empowering your Support Teams

November 2018

Increasing Adoption of Mobile Payments: Here’s How Digital Banks Can Help

November 2018

Success Spotlight: How to Think About Workflows

October 2018

The One Costume You Shouldn’t Be Afraid of This Halloween: AI

October 2018

Let Agents and Bots Play to Their Strengths: A Product Manager’s Perspective

October 2018

October Success Spotlight: Getting Started with Custom Bots

October 2018

Make this Holiday Travel Season the Jolliest Time of Year For Your CX Team with Bots

September 2018

Dreamforce Spotlight: How BBVA Unifies the Customer Experience with a Digital-First Approach

September 2018

Build Your Own Bots: Meet Helpshift at Dreamforce

September 2018

The New Imperative of AI-Powered Issue Classification: Why We Created Helpshift Predict