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“The 2021 Helpshift Player Benchmark Report” Webinar Recap

Gaming companies benefited from the flood of new and returning players logging into their games throughout the pandemic. However, the biggest winners in the space didn’t just meet the increased demand for play, they also excelled at the support game by using automation to address the sudden and unforeseen spike in support tickets.In this webinar,…

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“The True Cost of Player Support” Webinar Recap

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5 Tips for Keeping Players in the Game

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“Automated Game Error Reporting and In-App Player Support Done Right” Webinar Recap

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“Mobile Game Immersion: How to Keep Players Engaged” Webinar Recap

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“Data Democratization: Making Data Available and Understandable Across the Organization” Webinar Recap

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“Custom Bots and External APIs: How to Improve Support Conversations with Data” Webinar Recap

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3 Ways to Gauge Whether Your Customers Are Truly Happy

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“The Discord Extension: Conversational Support Wherever You Go” Webinar Recap

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Employee Spotlight: Tim Dien

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“It’s All About a Bot: Reaping the Rewards of Automation” Recap

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“The Data-Driven Journey from Email to Automation” Recap

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