5 min read
4 Tips For Creating a Proactive Engagement Strategy That Won’t Pester Your Customers
Proactive engagement is an essential part of the customer experience. Reaching out to customers at just the right moment can make them feel appreciated, drive customer loyalty, reduce churn and boost the overall customer experience. But at the same time, bombarding customers constantly can feel like spam and drive unsubscribes and churn. Here are tips…
