Feature Based Access Control for Custom Roles
New Feature
Viral Patel
July 23, 2025

Streamline the deployment of new features by enabling precise, feature-based permissions for Agents, Supervisors, and Admins directly within the Team settings page. This capability allows brands to control rollout, facilitate testing, and enhance training, ensuring smoother adoption and better management of new Helpshift features. For more details, visit our help article.

Feature-Based Access Control for Custom Roles